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R
4 years ago

Not sure If I should call it trick or scam!

Not sure If I should call it trick or scam!
I bought 2 Aladdin tickets for March 7th 2019 in November 2018. I received two tickets by mail several days later and everything looked legit(Please see the photo). But couple days ago I was notified by email that there is an issue regarding my tickets and I need to call them. So I called and they only said "This version of ticket is no longer valid and we will send you new tickets." OK... Everything seems fine. But Boooom, I received them with different seat numbers. What??!!! They conveniently changed my seat numbers and they did not bother to mention or ask. I called multiple times but no progress. What a cheap move. Not sure if it was a trick to sell the better seats to someone else or what? So I'm attaching the photo that displays my first tickets(No 114,115) next to new ones(131,132). BE AWARE Everybody!

G
4 years ago

I saw the Nutcracker for the first time and it was...

I saw the Nutcracker for the first time and it was wonderful! They did am amazing job acting their part and the dancing was graceful and inspiring. I am filled with awe at the talent I saw tonight. Thank you!

B
4 years ago

Good

L
4 years ago

We spent more than we had expected for 2 "good" ti...

We spent more than we had expected for 2 "good" tickets to see and hear Lilly Tomlin. We had seen her on Broadway years ago in "...Signs of Intelligent Life..." and were very much looking forward to laughing with her again in our own back yard. Unfortunately, that turned out to be the most disappointing evening we have experienced in the theater in many years.

I had planned on obtaining an assistive listening device since I had had trouble hearing in the Center on several prior occasions. Before the show we stood in line for at least 30 minutes to obtain the earphones. When the line reached four people in front of me, the agent announced that all the devices had been distributed and additional ones would not be available until the performance was nearly over, and there would be no intermission. No offer of ticket refund was made.

We simply had to take our chances. Wrong! I could not hear anything for the entire performance. We asked others around us in the First Tier if they could hear and many said NO. And nothing in the production offered assistance for gaining meaning from context. It all sounded mumbled. We spoke to the usher and was told there was nothing they could do. Needless to say, we will think twice before ever attending performances at the Center again.

On the other hand, the next night we attended the presentation by Boz Skaggs and enjoyed it completely. We will have no hesitation in supporting presentations at the Segerstrom Concert Hall at any future time..

Copies of this message will be forwarded to the offices of Terrence W. Dwyer, President and Lawrence M. Higby, Board Chairman.

A
4 years ago

This new outdoor plaza has nice wooden slat benche...

This new outdoor plaza has nice wooden slat benches and an expensive outdoor bar like counter selling drinks and snacks. At night there were heatlamps closer to some small tables and chairs. The occasional free outdoor shows are pretty good. However there is very limited seating.

G
4 years ago

Segerstrom Center is a wonderful place for enjoyin...

Segerstrom Center is a wonderful place for enjoying time, afternoon or evening! This earning in one theater the Beach Boys

In the other ai theseater, a superb A+ concert with the Symphony Orchestra, whole house on their feet with enthusiastic applause

S
4 years ago

Absolutely beautiful location, great acoustics, co...

Absolutely beautiful location, great acoustics, comfortable seats, all with excellent views of the stage, friendly and helpful staff and kept very clean, even with very large groups of people in attendance.

J
4 years ago

The Segerstrom is a nice place to catch a show. I'...

The Segerstrom is a nice place to catch a show. I've been here twice, once for Wicked and once for the Zelda concert. Had a very nice time during both events. A word of warning though, if you get a drink during the intermission you have to finish it before you can go back to your seat.

J
4 years ago

A magnificent concert hall with superb acoustics. ...

A magnificent concert hall with superb acoustics. We attended a concert performed by a well known string orchestra and the sound was crystal clear without being overwhelming. The general management of the concert hall was also superb, with polite, helpful staff ensuring the smooth passage of customers to and from their seats. Car parking was ample, reasonably priced and close by, making the visit the highlight of our holiday to California. The immediate area surrounding the concert hall is also worth visiting for the contemporary architecture and landscaping. All first class..

K
4 years ago

Went to one of the family musical mornings here fo...

Went to one of the family musical mornings here for the intergalactic event. It was amazing! The show was very entertaining (it included a funny skit that tied all the music together), they ended the performance with the title track to Star Wars (so awesome!!) and afterwards the kids did some crafts and tried some of the instruments. Overall I was very impressed. We want to go back next year when they play music from Harry Potter and other movies!

B
4 years ago

Great theater venue. It's a large complex, so mak...

Great theater venue. It's a large complex, so make sure you know which location you are going to. The website has parking suggestions which are helpful. The ladies' facilities are crowded, so make sure you give yourself a bit of time, but lines move quickly - they are planned well so you have separate doors to enter and exit. Bells let you know when the theater doors open and 5 minute warnings. Enjoyed our first visit.

Segerstrom Center for the Arts

Segerstrom Center for the Arts

4.7