Shout out to Marcie in the box office. I accidenta...
Shout out to Marcie in the box office. I accidentally purchased two tickets to see Beautiful the Musical for tonight in New York instead of here in California. Naturally we couldn't make it to new York on such short notice, and the vendor we purchased the tickets from were incredibly unhelpful and wouldn't allow us to return or transfer the tickets. We decided to go to the box office to buy tickets for tonight anyway because our hearts were already set on seeing the show. We told Marcie what happened as we were deciding on seats to purchase, she politely excused herself for a minute and when she came back she told us that this happens all the time, and her supervisor would allow us to purchase 25$ rush tickets for seats that are normally 150$. She really went above and beyond to make our situation positive and memorable. She really blew our minds with how helpful and sweet she was. Especially since the Performing arts center and the third party we purchased our original tickets from are not affiliated in any way. Wonderful company and wonderful customer service!! Thank you again Marcie!