Security equipment inc. Reviews

The service tech wanted to make sure the fix was the best it can be to solve the problem, very much appreciated!

Very impressed with Customer Service. Alarms responded to promptly and always answer any questions promptly. Pricing is good. Treat customers well not like a number like with prior large alarm company.

Super helpful and informative crew! Would highly recommend. Super excited about my new security system!

We've been using SEI since Fall 2019. I'm always impressed with their quick communications whenever we've had a question or needed help using our equipment. I've also always been impressed with the sales rep giving us reasonable guidance/estimates instead of just upselling us on every product/service they offer.
Recently, we installed a pool in our backyard and wanted a security camera for safety and liability reasons. I called on a Monday, had our rep visit for an estimate/consult on a Tuesday, and by that following Friday had John out for the install. John was professional: he left the space clean, he explained how to work our new equipment/the app, even showed us a few other things we could do with our system, and was so sweet/understanding in dealing with our puppy (who just wanted to follow John everywhere!)
I highly recommend SEI. I love that our security providers are local to our region, which I think makes them so reliable and helpful!

Fernando, was OUTSTANDING. Thanks so much for sending him.

John was very pleasant and competent. He came up with multiple options for every difficulty encountered. Good instructions before leaving. A real asset to SEI.

I am pleased with SEi during the recent purchase, setup and ongoing residual security system service!

SEI Tech Fransciso was very knowledgeable and professional. He was also very personable. He explained everything that he was doing and answered all of m questions. Great Job!

Francisco was a delight! He was so professional, he did amazing work here, and he really helped me understand my security system. You couldn't ask for a better tech. I'm going to cut my camera wires with a dull knife and say a mouse or something chewed through them so he can come back!

Francisco did a great job- Called to say when he would arrive. He diagnosed and fixed the problem with the system. He answered my question about another feature of the system and waited while I demonstrated my understanding with the panel. He replaced a glitchy lock on the main box AND told me how to get another user manual. GREAT JOB FRANCISCO!!