- would not purchase from this store mark up too ...

- would not purchase from this store mark up too high
- Employee was rude and was talking about me not realizing she didn t hang up the phone.
- owner Scott when told about the experience told me the employee was one of his best

I was getting ready to purchas a Pavilion brand table chairs and a bench from them.
I was provided 2 quotes with different options. I worked with an employee Sue.
This was an expensive purchase and I wanted to make sure I was making the right choice.
When I asked Sue to make sure the freight they quoted was correct (as I had inquired from the manufacturer direct supplier in Miami ) as the price Sue quoted was $2000 higher because of freight
I figured I would give them the Benifit of the doubt
She was clearly not happy and thought she hung up when she didn t and in the background I heard her say swear to god this woman ......with the Pavilion quote is asking me if the freight is correct and I spoke to Scott ... etc
So I called back and ask to speak to Scott one of the owners and his response was sue is one of my best employees

Clearly they do not care about customer service from owner down to the employees