I recently used a travel company to book my trip, ...
I recently used a travel company to book my trip, and while I had a generally positive experience, I think there is room for improvement. The booking process was straightforward, but I found the website to be a bit confusing to navigate. Additionally, I was disappointed to find that there were no clear instructions on how to earn rewards or use my points. However, the customer service was friendly and helpful, and I did receive a prompt response when I reached out with a question. Overall, I would say my experience with SeaMiles was average.