Scottish Inns & Suites

Scottish Inns & Suites Reviews

Reviews 160
3.9
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I was in line and I heard how much the price was. ...

I was in line and I heard how much the price was. A older woman took over while I was in line at the desk when it was my turn to check in.She charged me 15 more dollars then the person that was in front of me. I guess someone made a call to spike the numbers up and sent her in or she made that call.

Very affordable and they stand by their rates as s...

Very affordable and they stand by their rates as seen on-line. The rooms are new and very clean. The rooms are big and The bed was so comfortable....i slept like a baby!!! Once 11:00 came to check out I wasn't rushed by housekeeping. I will definitely stay there AGAIN.

Staff stole my husband's phone. Even after that we...

Staff stole my husband's phone. Even after that we have still come back. We have been coming here weekly for almost 2 months and the staff and owner we're ridiculously rude to us! Our hair dryer didn't work on Saturday so we asked for another one. That's wasn't a problem but the maids took the dryer out of the room. So on Monday night I couldn't use the blow dryer. Trying to be helpful I took the blow dryer off the wall and brought it to the front desk. This dryer doesn't work and they accused us of stealing the working blow dryer! We did NOT take it! I talked to the manager/owner who was being EXTREMELY disrespectful and rude and explained what happened or tried to. Her and the employee interrupted me SEVERAL times and we're VERY rude! 10/15 minutes later they found the hair dryer and didn't even offer an apology!

Don't be fooled by the name, these are definitely ...

Don't be fooled by the name, these are definitely not "Suites"! I took a look at the room and tried to leave. Front desk refused to credit my card, called supervisor, said my 22 minute look at the room disqualified me from refund. This nightmare cost me $107. BRWARE!!

Clean

Amazing!!

Amazing!!
Deffenitly over looked
Brand new establishment
Nicest rooms in town for the price
Extremely helpful staff
Located close to the freeway
Walking distance to restaurants

The rooms are very clean only thing you have to wo...

The rooms are very clean only thing you have to worry about is the maids knocking on the door at 8:00 a.m. in the morning or just open the door on you while you're sleeping not something I like they should never ever open the door you don't have to check out until a 11 they shouldn't be opening your door and I've stayed here I handful of times and it happens every time and less I'm staying two nights then they don't but 2nd day am checking out time be ready they going open door on you Obviously they need to change their policies because it's wrong

Clean

Do not be fooled by the location. The place is kep...

Do not be fooled by the location. The place is kept clean. The housekeepers are great at their job and the office staff are always ready to help. The building is not even 3 years old. Well run establishment.

Booked through hotels.com app but when I arrived f...

Booked through hotels.com app but when I arrived for check in, according to the incredibly rude Indian woman at the counter, the reservation was canceled because of loss of power in the area. I ended up having to pay for a room again, which ended up being more expensive than the price I had originally booked it for. When I contacted hotels.com for assistance, to make sure I wasn't going to be double charged, they tried to contact the hotel and was shouted at by the incredibly rude Indian woman at the counter before being told that she was too busy.

The room itself is decent. The room is clean and the bedding was fresh. The coffee pouches weren't restocked and neither were the cups, but that's not the biggest deal.

All in all, if I didn't need a room for the night (I work at a Pharmacy and with the dreadful weather, it's important to get the location opened so that people can still get their medications), I would've simply left after being told to pay for my room again. Other reviews have mentioned the poor staff and their attitudes. I can see why.

My experience with this hotel was amazing the staf...

My experience with this hotel was amazing the staff are great they will answer any question you have. Walmart and others really close by and lots of parking! Free WiFi and smart tv was great! Smells and looks brand new! I had a great experience and can t wait to be in town again!

Well

When checking in he was a young lady who was very ...

When checking in he was a young lady who was very nice and helpful That was why we booked checking out however this route older lady completely turned me off Will not be staying here ever again waste of money

Can hear traffic clear as a bell.

Can hear traffic clear as a bell.
Beds were uncomfortable.
Continental breakfast was a joke. Box of cereal and no milk.

well

There for a Business trip.

There for a Business trip.
They have corporate class internet and Ethernet lan. Great staff. They helped me with every question I had.
So quite. I mean you can step outside and relieve some stress. Very modern look. With a Spanish looking exterior.
Would highly recommend for my company. Will return soon.

Took an hour to check in at the front desk, Intern...

Took an hour to check in at the front desk, Internet isn't up to par ( it lags and hard to stay connected) Roku for television is a plus but too many steps to get it to work and plus internet is a pain. Hotel is clean and cozy. Just wish I had a better experience. :)

Visiting some friends and family in the Dallas are...

Visiting some friends and family in the Dallas area and decided to stay here. The price was right and the photos impressed me. Check-in was a breeze; Ben (I think he was the manager) was extremely helpful and made sure I had a great stay. The room was actually much bigger than I expected, and the bed was pretty comfortable. Super clean and the towels were soft. Other reviews complain about the location. Sure, you have to drive a little bit, but the price of the hotel is seriously worth the drive.

These people are very rude. Picks up

These people are very rude. Picks up
The phone and then hang up. Let the phone ring a long time then hang up. Whomever the clerk was on this day is very unprofessional and should be fired!!

Was very impressed with this hotel. It looks like ...

Was very impressed with this hotel. It looks like it had just underwent a major, full renovation. Rooms were great and really appreciate the man up front. Would definitely recommend this place again

Do not stay at this hotel. It is the worst place i...

Do not stay at this hotel. It is the worst place ive ever stayed. The staff and management are very rude. The rooms are nasty and the linens smell like urine. I was promised a refund here and still haven't gotten it. The breakfast is a joke. its difenetely not worth the price. the worst place to stay in dallas.

The room look as if they did an upgrade, was some ...

The room look as if they did an upgrade, was some what clean, found spider in the tub, and did not like the toilet seat which was so old the color had been wipe off. And shower pressure was very slow.

It's just sad, disappointing and some what infuria...

It's just sad, disappointing and some what infuriating that this place will gouge prices and rip you off charging $120 a night, and you have to check out at 11am, only because the demand is high right now with the bad weather just wow but "what you sow you shall reap". The Indian lady in the front desk is very rude she needs to be fired. Whoever is the owner of this place i hope you read this.

I STAYED HERE AND ME AND MY FAMILY ENJOYED IT. TH...

I STAYED HERE AND ME AND MY FAMILY ENJOYED IT. THE STAFF WAS VERY FRIENDLY AND COURTEOUS. THEY MADE SURE TO ANSWER ANY OF OUR QUESTIONS AND THE ROOMS WERE NICE. OVERALL STAY WAS GREAT

Ok

Stay very far away from this Hotel. I booked a nig...

Stay very far away from this Hotel. I booked a night here And one of the front desk staff opened my door while I was getting dressed. I thought this was ludacrious because I had clearly checked into this hotel and they should of respected that. They didn't offer any courtesy for what they did and the general manager did not want to give me a refund even as I left and didn't spend the night. They are highly unprofessional and have no common sense. In addition, the door to that room did not lock. Stay far away friends

So when the lights went out in Dallas every hotel ...

So when the lights went out in Dallas every hotel was booked near by, I ended up here with almost 15 ppl behind me trying to book a room. The charged $110 for a king size bed room. That's all they had left so I desperately took it. The room was nice and clean, also comfortable, I would get a room there the next time I need it.

I stayed here two nights and I loved how neat nice...

I stayed here two nights and I loved how neat nice and new the rooms are so much that I choose to extend my stay here. They are pretty straight up with no one checking in before three but during my stay it seemed that the reason for that is that they are really giving the rooms a good scrub down everyday. Great location and great service I would recommend to anyone.

Scottish Inns & Suites

Scottish Inns & Suites

3.9