I have worked with Matt on the financing of projects and he is great! He is very responsive and thorough when providing any information needed to make the process as seamless as possible. By keeping the financing piece in order keeps ensures the project stays on track!
Sawhorse did an incredible job on my first floor renovation! We did a floor to ceiling renovation of our kitchen, including knocking out a few walls and repurposing a back hallway area into a large mudroom. We also renovated a bathroom, laundry room and wet bar, all exactly to our specifications and redid all the flooring on the whole first floor of the home. Sawhorse absolutely exceeded my expectations. The work was impeccable and the communication from management made the entire process a breeze. Thank you Sawhorse!
Interior Designers like to partner with contractors who provide quality work and manages to complete projects on time without skimping on the details. Our design firm Atelier Jordan heavily relies on Matt and the Sawhorse team to make our creative project designs come to fruition, make us shine and most of all...make our client pleasingly happy and satisfied.
Matt and the team at Sawhorse provide a quality of work that is tough to beat. The attention to detail and true dedication to making sure their work is both beautiful and done well is impressive. I would highly recommend this company!
We selected SawHorse for the company's commitment to environmentally sustainable practices, energy efficiency improvements, and their flexibility in approaching our project, our vision, and our budget. Matt went out of his way (literally) to help us make our renovation a success while working with our limited budget. I recommend SawHorse without reservation as a team of individuals with integrity and a focus on customer satisfaction.
Matt at Sawhorse is fantastic. I can't afford SawHorse's services at the moment but Matt gave me several tips and pointers that are tremendously helpful anyway. He even sent me an email with great information after we got off the phone, which I greatly appreciate. He was still helpful even though it was clear he wouldn't make a buck from me. This was a breath of fresh air. I'll certainly work with Sawhorse when I secure a reasonable budget.
Matt and the SawHorse team are professional, efficient, and honest. They have helped CHRIS Kids on numerous projects. They are experts in the field and provided leadership to ensure we received EarthCraft certifications on 9 of our individual group homes. They have outstanding customer service and we are proud to have them in the CHRIS Kids Family. They are committed to our community.
I have always admired Matt and his design team work at SawHorse. Their cutting edge design and construction has given me some great ideas for my house...
I contracted with Sawhorse in 2012 to replace my entire HVAC system, encapsulate/seal my basement/crawlspace, install a new hot water heater, waterproof and install a proper drainage system at the back of my house, and provide some miscellaneous electrical, drywall, and flooring work.
1. The HVAC and basement encapsulation work was subcontracted to Vis Viva Energy Services, who then hired two additional subcontractors to perform the bulk of the HVAC work. Communications between the Sawhorse VP/Project Manager, Justin McAusland, and Vis Viva was poor. On the first day of the project, Vis Viva began to re-use existing ductwork during the installation. Working from home, I caught the mistake and the NEW ductwork that was contracted for was installed. 7 years later, I found out that the condensate drain pan for the attic heat pump installed by Vis Viva was too small, resulting in damage to the living room ceiling below when the system leaked.
2. Howard, responsible for the ductwork/HVAC sealing (this was a newer service that Sawhorse was offering) did a good job overall, but made a simple mistake (improperly sealing the vents in each room during multiple HVAC leak tests) that resulted in continued testing, chasing "leaky" new ductwork, for several weeks, maybe a couple of months, beyond the initial time estimate. Vern eventually caught the mistake, and did a great job throughout the entire project.
3. I was quoted $2,775.60 for a hybrid, electric/heat pump hot water heater (materials sourced by Vis Viva, and installed by the plumbing sub-contractor) that ended up being significantly more than the same exact model I found at Lowes ($1,173.91 delivered with a 5-year extended warranty... that number doesn't include installation). I understand adding labor for the plumbing contractor and a 10% general contractor markup, but not the $1,600 additional that I was quoted/almost charged. Justin did return the materials that Vis Viva ordered, and ended up purchasing the hot water heater on my behalf at Lowes for the lower cost. Again... I'd expect my general contractor to provide competitive pricing the first time, without me having to check.
3. Justin appeared to be taxed, managing multiple projects. One day, he dropped off a sealant to be used in the waterproofing/drainage system at the back of the house that was clearly marked, "do NOT use under grade." When I brought this up, he was confrontational, condescending, and argumentative. Matt was brought in to help resolve the situation, and we ended up using proper materials for the task that I found with the help of a local distributor... again, work/management that I should not have had to do.
4. Matt, after I signed the contract, was largely absent from the day-to-day management activities of the project. IMO, for the premium that Matt/Sawhorse was charging, I should not have had to stay on top of Justin and Vis Viva the way I did, and the quality of the project management and technical competence should have been much higher.
5. The electrical, plumbing, drywall, and flooring subcontractors were great.
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