Sawgrass marriott Reviews

My husband and I stayed here for one night. We were welcomed in warmly by the front desk. Our room was fantastic. Very spacious and bed was super comfortable. One of the large lamps wasn t working though. The pool was very relaxing; however, we were disappointed with American Gator Club. We ordered the smoked fish dip and margarita. The fish dip was half oil and half fish dip, which basically turned the chips to soggy. It also didn t taste fresh at all, which also made it unappealing to eat. The margarita was not good and tasted more like a lemonade. Convenient location at this resort if you want to play at one of the courses. This resort would ve been rated 5 stars if it weren t for the unpleasant food experience.

Peaceful surroundings for relaxation. Safe and secure. Villas offer enough space to spread out for a weekend. No kitchen utensils, pots, or pans are available so I didn t specifically find that area to be of any use. Who travels with those items, seriously? If the room wasn t purchased with points, I wouldn t upgrade to the villa for that reason.

I just wanted to recognize Ceila, housekeeper for the Villas. She was so friendly and tried to assist us as much as she could when our room keys were not working. I did not get her last name , but she was working the Villas on Labor Day weekend in building 17. I hope the management team recognizes her for being so customer focused!

What a beautiful resort! I loved the modern and contemporary design of the hotel and the room. My husband and I loved our room which was large with an eating area, a seating area and a section for coffee. The bathroom was comfortable and luxurious. That rain shower head was an EXPERIENCE! I loved the beautiful landscape view from the window. The lanai on the ground level of the hotel was extra large with plenty of seating to enjoy the sunset. What kept me from giving five stars was that our room telephone did not work which was an inconvenience. Due to Covid, a lot of activities were unavailable like water surfing. And if you are disabled, this resort consists of a lot of distance walking inside. It is challenging. Other than that, great resort.

We met a friend here for dinner. Parking used to be free. Tonight they wanted TWENTY DOLLARS to park. I parked in the shopping center across the street and walked to the hotel, met my friend and had dinner. Afterwards, I walked back to my car in the dark.
I will NEVER return.

I photographed a wedding here. The rooms are great for getting ready photos, spacious with lots of dramatic light. The grounds are really well maintained with lots of different areas for photos. The property is so large, each wedding day event was spaced out so the bride and groom were able to stay hidden from guests while we moved around taking formal photos. The staff was really friendly and easy to work with. Ample amount of parking, which is always nice. I'd happily come back.

Wonderful staff, the accommodations were great. My only complaint would be there needs to be better dusting and checking dirty things like spray on the mirror. Only makes we wonder what are they really cleaning? But I want to think the best. As an ex supervisor maid I see these things that most don't think of. Overall great stay

Great place and they did a wonderful job on a large event I attended there for two days. Food service was great and the food served was fantastic. I do wish the bar was open till at least 11 or later. Ten pm is a little ridiculous.

Stayed for a week with my wife and 2 kids. It was a great time. The pools, the beach club, the rooms were all perfect. The workers were top notch. Especially at the pool hut. I really can't say enough about how we enjoyed our stay.
We enjoyed the breakfasts, and lunch at the cabin or the pub.
We stayed in the main tower, the room was nice and clean.
The only sort of issue, was they are only cleaning rooms by request, so we went a week making our own beds, but Covid is what it is, so we understood. Also the poolside restaurant was closed still. Other than that, all was open.
We were able to rent a car at Avis at the hotel for a day trip to Saint Augustin and a day at the Jacksonville Zoo. Both were lots of fun for the kids.
If you're a Marriott person looking for a family getaway, this is a great choice.

Truly poor experience. Older rooms, poorly finished and poorly maintained. Generally staff was friendly, but you will 100% feel duped by the pictures on their website. If you're looking for a fancy place in Jacksonville near the beach, try the Ponte Vedra Inn & Club. Stayed there right after staying at the Marriott Sawgrass, and found it to be so much more enjoyable.