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Aplus

Not the best service experience, I have been sever...

Not the best service experience, I have been several times and the food is mundane, location is great but theybhave weird prices on use of rooms for an hour call, despite the fact that bar is noisy, poolside noisy and they charged the room over half the rate for just an hour and took over an hour to just sort the receipt.

Had great respect for the place, until this incident.

Also there is construction going on, so a bit hectic and the noise is quite disruptive.

Great

Has excellent service, food and ambience. Parking ...

Has excellent service, food and ambience. Parking is a bit limited but there s a valet service which is can help with that. Restaurant decor is also elegant and the wait staff are really keen and pleasant. While Kenyatta Avenue heading to Valley Road, turn into the Shell petrol station where you ll see the entrance to the hotel. It has antic shop that sells Maasai jewelry and shoes.

Loved the ambience, staffs are ready to help you f...

Loved the ambience, staffs are ready to help you from the main entrance all the way to the those whom you meet and all departments work well together... Place I'd recommend even to hold forums and events

Short stopover, but enjoyed my stay at the Sarova....

Short stopover, but enjoyed my stay at the Sarova. Security on every floor was a little alarming, but better safe than sorry. Room met all my expectations as did the great breakfast to-go as I had an early flight.