Santa Rita landscaping Review

Amateur plumbers, even worse customer service. New home drip irrigation set up leaking from every joint. I have been stood up on a repair appointment and ignored on having my calls returned even after the Operations director Gene swore "we're known for our customer service". My fault for assuming he meant good customer service. Stay away from Santa Rita.
UPDATE: After this posting Chris was out at 8 a.m. the following day and completed the repairs. Thank you

We did a lot of work to our backyard. Ricardo and his crew were amazing! They were extremely courteous and always on time. Their workmanship is top notch. Even when we made a late change on a patio, Ricardo was very polite and went out of his way to see we were happy with the results. I would highly recommend Santa Rita Landscape.

I have been working with Santa Rita Landscaping for years now and with everything going on right now I felt I needed to let people know what a great company Santa Rita is. Just some background info, I have been a superintendent with several large builders for well over a decade now and have worked with several different landscapers throughout the years. Santa Rita is always responsive and willing to go above and beyond to try and meet schedules, even when they are required to work around another trades incompetence and inability to have Lots clean and ready. Sonya is always on top of scheduling and will jump through hoops to make things happen, she has saved my butt on more than one occasion when I have a scheduled closing and need to get grading and landscape done at the 11th hour. I could type a book about all the issues and delays that we have had to work through but the main point is they are willing to work with me to get the job done. At the end of the day, that is the main goal we are trying to achieve and I couldn't get it done without them. Great company, Sonya is great to work with, highly recommended.

Santa Rita Landscaping is the very best !

My yard was completed before expected actually and during the process I felt the time schedule was communicated every step of the way, which is not normal for most companies. they arrived at the same time everyday and completed the job very fast. my yard is the envy of all my neighbors, who are now looking at santa rite as their new landscaping company..
if your looking for quality, professionalism and a very customer service orientated company, Santa Rita Landscaping is the company you've been looking for

We picked Santa Rita Landscaping after reviewing many photos on the internet. What attracted us to the was their overall theme, which in many cases centered around a fountain. I have a water fountain my Dad built 57 years ago for a house he designed. I always wanted to use the fountain somehow, but never had a good idea on how to implement it.

We called Santa Rita in October of 2020 and met with Jeremy. He listened to our goals, showed him our current landscape photos and outlined our budget. He had some good ideas and we agreed to move forward with a proposal from them. We met again in mid-December, which Jeremy showed us a very detailed, professional drawing of their vision for our project. After going through the plan, we made a few minor changes and signed the contract. We also signed a contract for a Pergola that is handled by one of their trusted partners.

They stay very busy, with work scheduled out several months. This is a sign of a good contractor IMO. We got a window for the work at the end of March 2021, which worked out well for us. A meeting was held at our house with Jeremy, Esteban (Foreman), myself and wife. We went over all details. One issue that came up several weeks before the work begun was our choice of pavers. With COVID-19 problems, tumbled pavers was near to impossible to be had. Jeremy and Kristy (the project administrator) were able to track down the correct pavers in Phoenix and have them delivered on site without additional cost to us! Outstanding.

On the start date, everyone converged on our house....porta John delivery, pavers, gravel, sand, dirt, and the crew. I oversaw a worldwide engineering firm for years and the start day always amazed me to see it all come together. This was no exception...these guys are professionals!

The crew lead was Jose'. This guy is amazing! He aways had our plans close to him and was able to sequence all the steps perfectly. Our job was not huge, but required 2-weeks schedule for completion. The way Jose' sequenced it, I thought it was all out of order, but by the 4th day, I saw how expertly he had it managed. I also had HVAC replacement scheduled at the same time and had wanted pavers placed for the outdoor condenser units. Jose' made sure they were installed in time for the HVAC contractor. In fact, provided a very sturdy and level base where the condensers will never have a sinking problem.

Jose' placed all the pavers, including the curvy sidewalk path he made out front. Did an outstanding job! The plumber/electrician, Juan and I discussed how to power the low voltage lights as well as connect up the fountain. I really had no clue how he was going to build the fountain. He came up with a perfect solution by drilling a 1/2" hole through a rock and placing the fountain head through the hole and allowed the rock to be the base! I would have never thought of this! It was perfect! He also fixed our irrigation supply and provided the water to the fountain by connecting into the main water supply to the irrigation system. This has worked well. I use Apple Homekit smart switches made by Meross to control the fountain and the low-voltage lights.

Jose' was always available to me to discuss how he thought certain things should be done and made sure I was in agreement before proceeding. Our communications was excellent and I never felt he pushed his idea on me, but rather was alway interested in making sure I was pleased with how every detail was done. This was refreshing to me. Usually one had conflicts with contractors, but not one conflict and all outstanding items were address immediately.

I cannot speak highly enough on Santa Rita Landscaping! It is interesting to me that I hired CertaPro Painters to paint my exterior since all my landscaping and HVAC work is complete. Joe, the owner came out to provide a quote and remarked how nice the landscaping was. He wanted to know who done it, when I told him, he got all excited as he recently signed a contract with Santa Rita Landscaping to do landscaping at his house!

I had two dead plants in my yard that obviously looked awful!! I called Santa Rita Landscaping and spoke to Sonja. She was so sweet and immediately scheduled someone to go replace them! She mentioned her schedule was fully booked but she still managed to schedule me. She is great!! Thanks Santa Rita!!

While the design and installation operations were done very well Santa Rita cut many important corners that I had to correct on my own and at my own cost. One major error on their part was never corrected despite my complaints. Don't pay the bill unless you never want to hear from Santa Rita again!

Second time using Santa Rita Landscaping. Ricardo was the foreman on the job, as he was on our previous project. He and the crew worked hard to get the yard done in a timely manner and went the extra mile for us.

The team did an amazing job on my installation and they were available to answer all of my questions as they came up. We walked through all of the changes that they would be making first, ensured that they knew where I wanted everything and gave me updates throughout the day. They had to come back the next morning, but everything was completed quickly. I am very pleased with the results. Thank you!

Dealt with a lady named Lori with Santa Rita Landscaping. She advised we needed to come down to their showroom. So we drove an hour into Tucson from Marana, AZ. to see what they had to offer. The showroom at Santa Rita is quickly thrown together with little quality which threw up a yellow flag right off the bat. She kept saying their company is known for quality and that when they start a job they finish it completely and all this other B.S. Once the meeting was over she advised she would have a plan of the landscape put together and we would here from her in 2-3 weeks. We are now approaching 8 weeks with no communication and no response to the emails we have sent to Santa Rita Landscaping. Frankly in my opinion this company is a fraud and I advise people to look elsewhere.