Santa Fe Station Review

1-Dirty! garbage is left at the slot machines for hours.
2-Slow. calling for service takes forever.
3-Slot machines are not well maintained:
-card readers are not working on some machines
-Some buttons don't work on some machines..such as repeat play buttons. Even some of "number of bets" buttons don't work.
-The window that opens up to show the points and slot play available don't close because the touch screen is not sensitive. Sometimes they keep closing and opening during play without touching the screen.
-Some machines the volume don't work. I think it's a touch screen problem.

These situations happen quite frequently. It's frustrating because we have to call for service to fix it but it takes forever for someone to come. Also some of those problems can't be fixed (need time consuming repairs). If the slot machines are well maintained there would be no reason for players to call for service or quit a machine they want to play.

A great sports book, Great Buffet along with Seafood Bar...

Accommodating & Clean; Professional Staff; Great Security. $100 Deposit on Rooms. Safe place to Crash in the Bushes, but BYOBS (Bring Your Own Bug Spray.)

Forrest time in here pleasantly surprised it's very clean. Huge complex

I am very pleased to say that they are very concerned about everyone's heath and for that I give them a 10 on a scale from one to five they make sure everyone has a mask

Reservation was not showing when I arrived. Nice place to stay. But give them 1 star because of the way I was treated by front desk and security personnel.

Love the dealers but slots and jackpots not as loose as boulder stationor red rock... too similar to restock. For the money rather go to Red Rock. It's worth the gas.

Ok place. 1st choice when in Northwest part of town

Santa fe has been a go to growing up and I dont think it can get any better than it is

Offer "free giveaways" but ALWAYS run out of supplies. Waited in line for 30 minutes and then told I needed playing points to qualify?!

Room and hallway smelled so bad of cigarettes! Had better rooms!

My only complaint, that I knew going in, is that it's a casino. They allow smoking so, out can sometimes be a bit much when walking through to get to different places. Staff was helpful, room was clean, shower head needed help.

A good Station Casino, not the best, but not the worst. It has a good movie theater, decent food court, a really good steakhouse (Charcoal Room), a good oyster bar, a decent buffet, pretty good Mexican restaurant, the hotel is stayable (is that a word?), and a good sports book. Facilities are clean, smoke isn't bad and the parking is easy.

Santa Fe Station is a good locals casino. A good selection of slots, video poker and table games. A variety of restaurants, buffet, cafe, steak house, Mexican and food court. Nice movie theater with updated seating. Bowling Alley. Entertainment choices at night. My only complaint is that it seems a bit smoky everywhere you go.

They are doing temperature checks. The casino looked clean and they are doing their best for social distancing

The cigarette smoke smell is way lower than at Suncoast. A great alternative if you're trying to avoid that smell.

Went to the Santa Fe just to gamble. Casino is nice, lots of new machines. The cocktail service was quick for a Friday night. It didn't smell like smoke, the air circulates pretty well. I didn't eat, but there seemed to be lots of options.

Buffet was great, a lot of different machines to choose from and actually won some money. Over all had a fun time!! Leave it to Stations casino's, always improving quality of there services...

The staff is amazing in every area here, very accommodating and friendly. The Oyster Bar and Cabo are fabulous, nice gaming layout

It's a decent casino for those that don't want to go down to the strip. We frequent the movie theater more often than anything else there. The theater is great. They have the nice recliners and a pretty big variety of (overpriced but what theater isn't) snacks. They have a Starbucks and ice cream cones in the concession area as well. The one time we had the buffet, we agreed it wasn't worth the cost to go again. I wish I could say we were impressed with the other fast food places there but they were subpar as well. The bowling alley is nice and not too expensive. My biggest dislike about the Santa Fe (or the other Station) casinos is the smell of smoke. In the casinos down on the strip, unless you're sitting next to someone that smokes, you can't smell it. Not the Station casinos. Too much time in them and even your clothes smell like it as well.

Nice, off strip location. Clean but the cocktail waitresses are not friendly, specially if you're black, might as well bring your own drink because they won't serve you!

They are really taking care of people. Love this place

Something for everyone. Movies, bowling, fine dining at the Charcoal Room, Mexican, Cafe, Starbucks, pizza, wings, Chinese, burgers, arcade, childcare, gift shop, table games, slots and sports book. Classy but casual. Garage w/valet and lot parking and hotel rooms for your out of town guests. Four minutes on freeway from Centennial Hills.

They have an excellent staff that helps you with your every need and answers any questions you might have.

The theater was a little cold but I could tolerate that especially with the seating being so roomy and the quick service for getting into the theater. Overall a good experience. I'll be going back for sure

Went to the circle bar and had a couple drinks then got dessert at the cafe. Good dessert but they didn't have grasshoppers which me and my lady were craving. They have them at other station cafes though.

Never had any problems when visiting here, always come here to see a movie at Cinemark.

Very clean and comfortable, although I would love it if smoking indoors wasn't allowed.

Love the restaurants, monthly gaming promos (#free booze!) And bars. Rooms are updated, very nice and priced well.

I love this casino. Always win. Just gotta keep your energy right.

Nice casino. Staff could use some work. Husband got locked out of our home and had no wallet, no phone. He came here since I had a meeting here to retrieve the house keys from me and was kicked out into the 112 degree weather because he was in his pajamas. Again, he was locked out our home, WITH NOTHING and he informed them of that. They said I was not in the meeting rooms when I was, even after he explained the situation to the guard. No apologies from the staff when I brought to their attention, just nonchalant answers and no assistance in locating him. Pure discrimination and honestly won't be coming back. This is not how you treat guests. Work on it.

Plenty of parking. Hard to get a drink when seated at a slot machine. Really nice new Bingo Hall.

Great place for family entertainment and many different activities. If you have a family and want to go the vegas, this is the best place to be for inexpensive activities and food for all ages. Room amenities are commendable!

Ate in restaurant sausage not cooked ...eggs cold..

I think those gaming have more fun than the dealers. Relax. Have fun.

Very comfortable place for gaming. A couple of places to get a good meal. We really like our frequent visits to this casino.

had fun played on machines all day ate wing stop nice atmosphere

One of our favorite local casinos to play, also bowling, bingo and awesome movie theater.

Very clean,nice employees , food variety is good overall great place to stay off strip

The Feast Buffet was a wonderful, my favorite of all the Station Casinos! Pasta bar was my favorite part! Bonus: Plenty of FREE parking

Great movie theater, watch movies there all the time.

A stations casino, went for the local craft fair, upstairs in a nice ballroom. Unfortunately, stations casinos no longer allow a BOGO coupon for Sunday with American casino guide. Super bummer. We would have eaten and then gambled but we just left. It is a far off casino, so we were looking forwards to playing there. Oh well, no discount, no gambling.

I like this place. The atmosphere is relaxed. They have super deals on hot dogs and drinks whenever football is on. They have about 20 giant screens always showing all kinds of sports.

It was nice, the buffet was reasonably priced, easy in and out. Lots of things to do.

Their customer services are professional and polite for the most part...

This place is alright. Theres a variety of slot machines so there's definitely something for everyone. Great food as well..

Went to watch a movie. Love the seats and the popcorn! Always the best

I love the relaxing evening and the staff are quite nice... The drinks were good and the casino was well maintained...I can't wait to go back...

Food at the mexican restuarant was ok. Nothing special about it. Need more types of beer on tap.

Had the greatest time here. Better than the strip casinos

The buffet is good. the staff is always friendly and they go out of their way to accommodate special dietary requirements.

Nice casino with easy access. When they say Sunday "brunch", it's heavier to the "unch" instead of the "br" half. That won't stop us from going though.

Need more friendly employees but the food was good on the buffet.

Took away point incentives. Food expensive. No chance to win.

Free parking, decent food at the buffet. The staff are friendly and helpful for the most part. Some nice restaurants inside. The casino is starting to show its age.

Cashed my check and was surprised how many people are in that place.

This place sucks. If you want to throw money away this is the place

We went to Cabo Restaurant last night and what a disappointment. It took quite a while for the waitress to come, water/drinks to come to our table of 6. Quite a bit of time later I asked if dinner was ever going to come, since it really wasn't busy. Shortly there after 5 of the 6 meals arrived, had to ask if the 6th was ever coming. It did about 5-7 minutes later. The drinks were lousy, the chips were lousy and I know 2 of the meals were lousy, (mine & my husbands). I wasn't impressed the first time we went there a while ago with family and I was even less impressed this time with friends. We've been going to the Charcoal Room, The Oyster Bar and Buffet for many years now. But no more Cabo.

This is an older hotel and the rooms are just that, OLD! I feel bad complaining because you get what you pay for. The vents were filled with dust, the tub was so old it just looked dirty, the curtains, linen and carpet was very dark orange and brown in color with a stale smell. Although we had a non- smoking room it casino smoke is circulated in the air through the vents and as a result 2 of 3 of us that shared the room were made very sick. We were there Thurs - Sun and hesitated to switch hotels because we were on the line for payment because of the cancellation policy. On the other had we we rarely in the room, just to sleep. Lastly, we were visiting from places whereas non smoking is strictly enforced (Atlanta, GA & Brooklyn, NY) and it's been a long while since I was in this type of environment. I know they say what happens in Vegas stays in Vegas but if you are a person that suffers from asthma or COPD choose somewhere else to vacation.... I'm just saying it took me almost 3 weeks to feel better!

The buffet was very good. Waitress was awesome and food was delicious!

The movie theater was amazing. The seats for so comfortable. The pizza place in the food court was the best.

Practically everyone I have met at the Santa Fe has been very nice. The casino can get pretty smoky so the non-smoking areas are very welcome. The rooms are average which is not to say they are bad they are very adequate. Low prices at the buffet and specials at the cafe are great as well.

Went to the movies. Very nice reclining seats but doesn't fit my long body. Great movie, Black Panther. I like that they offer kettle corn.

The buffet was average for a comp. I personally would not pay for it out of pocket

Machines are really tight.
No pay at the Santa Fe.

Very nice casino for locals. Friendly staff. Good restaurants! Free parking.

Good clean local casino. People are friendly and the food is always good there. Unlike the Texas Casino down the street that needs a makeover.

Paid $455 for 2 nights. Walked in the lobby was nice and so was the staff. Got to the room and the chairs had stains all over there was no mini fridge or microwave. The bathroom was super small. The shower head was loose and the shower head cover was hanging off. The faucet to the tub was super loose and could turn. The window curtains had holes all over from what looked like cigarette burns. Wall paper was coming off the walls and the vents where really dusty and gross. For the price we paid I would have expected a lot more not some wanna be travel lodge from North Las Vegas. Definitely not going back. For $200 more I could have stayed at the Luxor.

I use to go here often I enjoyed it because of the wide variety of games. They had the nicest most helpful staff and they seemed to care now I feel as tho we are all just a number and what i mean by this is if you are not a station platinum president or chairman cardholder then dont even bother asking for anything at all it's sad really money does not make the man I hope they can get back to their roots

We had an amazing day. The restuarant was clean, the staff was friendly, and the food was amazing.

Why do you have a bench blocking the walkway between the VIP parking and the casino by the valet? Is it so the valet guys know that anyone approaching the booth know it s a valet car? You are making the elderly walk all the way around. That pathway is a direct line into the casino. Also, the valet guys park cars right at the exit from VIP parking. Cars exiting have to make a wide right turn to go around the car to exit. I ve seen how some of those elders drive, and you are asking for a fender bender. Please - think of your VIP players and stop parking cars in such a way as to cause an inconvenience or a hazard. And take that bench out! No one is going to sit that far away from where the cars are brought up. Thank you for your consideration.

Other than that, the Santa Fe is a wonderful place for locals. We don t play anyplace else. Machines are plentiful and offer a great variety. The wait staff and custodial staff are wonderful. We feel so at home here.

It was amazing. Reasonable prices and very friendly

Too many people smoking. Machines should pay out more.

The room was great at awesome rates! We had everything we needed right there. We've been to Vegas a hundred times so the crowds on the strip and old town have pretty much lost their sparkle.

Very kid friendly.I go to this place for the buffets and friendly people. The food is always good and the service is always great.

Decent restaurants, great bowling and movie theater. Ventilation is bad so the property is super smokey.

Went and saw John Waite concert here awesome experience awesome little showroom very nice place

GREAT restaurant. The Asian salad is bigger and better than the Cheesecake factory!!

Great bargain for staycations. Stay mid-week and save. Decent buffet.

Leticia's is open! It gets a 5 star!

The rest of the casino itself is hit and miss. This is an older casino, and smoking is allowed everywhere. So everything except the movie theater stinks of smoke. The buffet is blah. Stuff you expect to find on a buffet like dry turkey, frozen hamburgers cooked to order, and dry corn on the cob. The highlight was the ice cream. I won't say it's specifically the buffet's fault, but about 12 hours after eating at the Feast buffet I had food poisoning. I didn't eat anything or anywhere else but there that day. If you have a child with you, as in you went to a movie and thought you'd go to the buffet before going home, it is not easy. There is no "safe" spot for a child to walk from one to the other. So, you will have "helpful" employees tell you that you can't be here or there with your kid. This might tick you off when it turns out to be acceptable to come into the dining room to sell keno in front of your kid, but they aren't allowed to walk against the wall 5 feet from slot machines.