SANITAS LA MORALEJA Review

I really like this center, I have it half a minute away from work, and although sometimes the wait goes a little out of hand in general I am very happy with the staff and facilities.

A harsh reality hides behind a luxurious and modern hospital. A chain of exploiters called the Compass Group is in charge of the cafeteria, exploiting young people paying around 3.5 an hour thanks to a new agreement agreed with the magnificent unions in this country. It is ridiculous that a multinational of this caliber that works for important companies such as Movistar, has people working in these salary conditions.

The blood collection team I have to say they are majestic. I had a terrible time and I had to make the curve and I have to say that they have treated me phenomenally and have punctured me very well. Of course I will come back because they are 10. In general the center is very good

Our experience giving birth in this hospital has been excellent (April 2018)
1. My wife does not speak much Spanish and yet the entire team made an effort to communicate with her in English (at a very good level).
2. The midwives and gynecologists listened and attended to our requests at all times, even despite being very busy with other deliveries ... ours lasted almost 18 hours (our girl did not make it easy for us ...)
3. Special mention to Dr. Salado who did a wonderful job to make everything perfect during delivery. She made a great effort so that there was no assisted delivery and to be able to remove my girl without any instrument (she did not finish going down completely and we will always remember it!)
4. The nurses were kind and attentive at all times during our stay (except in some cases ...) anyway, in a hospital with so many professionals, it would not be fair to highlight a single negative episode with someone in particular, when all others gave 100% for us and our baby.
5. It is true that the rooms are a bit noisy and could improve in that regard, taking care of small details ... however, we are talking about a hospital (and not a hotel) so it is normal during peak working hours. .
In general, we feel very grateful to the entire gynecology, pediatrics, nursing, administration, etc. team. for a very good treatment and magnificent work. Thank you very much!

Unfortunately I had to use the Emergency. The treatment from the first to the last person who treated me was exquisite. The reasonable waiting time. The facilities very good. Totally recommended. Thank you so much for everything.

All are attentions, the staff are all very friendly.

I have had my third child here. The previous two also in private health. I dare say it was the best experience we could have had. The follow-up of the exhaustive pregnancy due to complications that were added to be of origin a risky pregnancy. The most impossible Cesarean section, with the Pope present and all the encouragement and explanations we could wish for. He brought mother and son during the stay, unbeatable. Worried beyond the clinical. They helped us throughout the process, from enrolling the child to supporting breastfeeding despite not being newbies. My recovery was lengthened a bit by a seroma, but they gave me a conditioned discharge to be able to go home with our children, and we made the subsequent medical appointments faster to make them coincide and give us fewer trips with a newborn. In summary, hospital, means and equipment, both health and support and facilities, of 10!

Here they treated me about my obism and very top everything. At first I was suspicious because I have always been a user of public health, but I must admit that everything was on wheels.

The reluctance is also added in trauma emergencies. To this add the lack of humanity of a lightning staff that should not be aware that when you are there it is because you have pain

In gynecology and obstetrics they are very good. Fast and do not hesitate to make you urine ... blood..ecos ... put you on your way ... also in an hour h entered ... and left and c diagnosis. They are also very kind.

I have been patient for a detached retina and I want to congratulate the team of Dr. Carlos Sjoholm, not only for his medical value, but also for his kind, close and sincere treatment of the patient. Congratulations

The consultations work well although they tend to be late. In emergencies the attention time is usually low.

First of all make it clear that the treatment of nurses and doctors has been very good.
I went to the emergency room with pancreatitis with a lot of pain and I have been 3 nights without a room. The best thing is that they give me to understand that I can only go to internal medicine because the internist only happens to consult his plant. FALSE!! I can go to another derivative plant. They lie on my face and I am still in an emergency box dead of disgust without a shower where I can clean myself in conditions and with a stretcher with a mattress per bed. I want to emphasize that the medical staff / nurse very well. But what tells me patient care seems like a joke in bad taste. The claim is going to be small ... and you say goodbye goodbye, me, my son, my wife and my two nieces that I have in my policy.

I gave birth on July 23, 2020 at the Sanitas La Moraleja Hospital, incredible !!! It is a safe value, there is no better place for an event of this type, the professionalism, the facilities, the services they give you !! Incredible and without exaggeration what I say is little. Some details ... that I prefer not to tell because every mother deserves to experience it at the time.
I want to take this opportunity to thank the gynecologist Dra Guinea for her good professionalism, it is a pity that you only do emergencies and not consultations thank you for the decision to cause the delivery, to the midwives Angela and Lucia for their care and good work and to the rest of the nurses of the maternity ward. You are all great, thank you thank you and thank you !!

What to say about a private hospital where they only look for the rich man or Real Madrid player? Grim working conditions with many balls involved.
The hospital is very nice, yes

My father in this hospital was diagnosed with a cold without looking at him, which turned out to be a terminal lung cancer ... and then we had the "luck" that Dr. Feijoo treated him in my life, neither before nor after this, I have met a medical professional with less empathy, humanity and tact than this lady, who also deals with patients and families who are having terrible moments. Disgusted we stayed, and of course, my father left from there to the hospital of Madrid North San Chinarro, where attention, affection, interest and concern for a terminally ill will always be grateful.

My reference Sanitas hospital in Madrid, a luxury center and professionals. As always, some are better than others, but generally very well. Sometimes in emergencies it is necessary to wait a while, but nothing else.

We went because it had been recommended to us. But I don't think we will return. The nurses (at least those on the third floor) take more than 15 minutes to attend. The doctor comes in only in the morning (so if you have any doubts or more pain in the afternoon, they tell you to wait). The cafeteria is somewhat expensive. At least the facilities look brand new. If you take a couple of laps, you can park on the street without paying.

I appreciate your response after 2 years that I had the problem. But I think that little can be "investigated" to be solvent. Still, thanks for your time ...

Very good hospital, the best the nursing area vaccinations.

Bad medical assistance in the emergency department after two hours of waiting for anything every time I approach the reception I find no answer. Two unbearable waiting hours

It is quite difficult to park, at almost all hours of the day. The problem is the area where it is and that there are schools around it. It is one of the centers with the longest waiting time, in the specialties.

I have been with my aunt hospitalized for an operation since Monday. In the u.c.i. very well xro in plant have totally passed. We have had to go to the control every 2 for 3. Xq have not come to change sheets or towels or to lend a hand with a person d 92 years. It seems to me a lack of professionalism and responsibility. They only come to just. And this is private healthcare ?. Well go my ...

I arrive at the emergency room at 9:20 in the morning because of a blow yesterday that still hurts my son, when I arrived there were hardly any patients. It's 13.20 and they still haven't called him for the x-ray. I understand that in the emergency room you have to have patience, but I have not seen a child waiting 4 hours for an X-ray in any hospital. And it is no use asking because they have no idea. Finally we left at 2:15 pm, after asking for the second time everything is clarified. They were calling the child in the adult room, they acknowledge the mistake and apologize. I appreciate the sincerity. The medical attention was good.

Very long wait to be one of the star hospitals of Sanitas. The attention depending on who touches you regular. If you have any other option avoid it, appointments for specialties with the same doctor also take too long.

In general everything is fine with the dermatology service

A shame the hospital the emergencies we arrived with my father 66 years 190 of tension, with pain and blurred vision and the emergency reception of the night shift today 10/01/2017 does nothing or warns anyone we had to wait another 10 minutes for Triage 2 to call us and attend, it seems a shame! And then when you go to leave Sanitas, they boast a hospital shame of their own hospital and it is not the first time that it happens and it is cold in the waiting room.

I was admitted to the emergency room for a possible hemoptysis. They made me a battle of tests, but the most important one was missing, that of ENT, in case the bleeding preceded from the nose ...

Another thing that made me feel bad is that they were going to bring me up to the ward, at 9:00 p.m. I had to ask a nurse, who at that moment seemed to bother him, when they brought me up to the ward. The doctor arrives and tells me that I am going to spend the night in the emergency room.
Total misinformation.

They also did the Covid-19 pcr test, no news of the results.

My experience has been quite disastrous for a private hospital.

Luck

Why is Sanitas La Moraleja Hospital called if it is in Sanchinarro? Postureo?

It's amazing that they do not take your phone and cut the call ... Two days trying and nothing

Bad experience, I go to the emergency room and more than 120 minutes of waiting, the waiting room up, I go to October 12.

In this hospital they saved the life of my 3 year old son, they are professional and fast.

We have come to this hospital to give birth on October 30. The care throughout the pregnancy has been impeccable with a great team of professionals. The delivery was perfect with excellent care at all times. Thanks to all the team at this hospital.

bad experience with the infantile urgency reluctance. It was with bronchiospasmos fever sinusitis and otitis and I felt that it was fantastic. I went to the ambulatory and they told me all the above. So q antibiotic etc. But it seemed very serious to me how to hide the chest, without stopping and the sinusitis according to him in children did not occur that way it could not be, when my daughter has been suffering from it since 9 months.

Q opportunity is there to put an amputation of hand and arm

The facilities are fine, they are very new. The staff, in general, pleasant, however, if you get confused it is difficult to get you oriented to where you want to go. The cafeteria is good, quite expensive, but pleasant, and you can go out on the terrace, something that is appreciated.

Visiting a hospital most of the time is not pleasant, but you can say that in this, the treatment is great, and the medical picture is exceptional.

The building does not know who designed it but it is horrible. Cold and nothing cozy with the waiting rooms in the corridors. A lot of noise and mass. To pay for this, it is much better to go to public health hospitals. I hope Sanitas managers see the messages of these opinions because I think I'm not the only one who thinks this way.

The great motherhood, matron @ s, nurses, gine and even the caretakers are attentive and kind! the facilities are very good and the delivery respected. Afterwards the nurses are very attentive, without being overwhelmed, as soon as the flames are there to help you in whatever you need, there is a lot of privacy, the visits do not have a schedule, the room is comfortable and very big, if you want to do it and undo the bed for the companion every day! The pediatricians are also super friendly ... I only have good memories of this hospital and the workers who treated us!

In emergencies you can spend hours because they don't put enough doctors

This Hospital is very complete, parking is somewhat expensive for the place where it is, since it is difficult to get a place in the street, you can still go around until you get some free. It is a clean and tidy Hospital, although it is usually with many people in different consultations.

Sanitas, as you well know, is paid, but it is worth it, when they have to intervene in an operation, in two weeks they have it prepared and that is priceless, in addition the hospital has an excellent triage service in emergencies, they attend you right away , the policy is worth paying for.

Shameful and outrageous so for the triage more than two hours no doctor saw us after having gone to the emergency room on medical recommendation due to high blood pressure and kidney colic we had to go to Social Security where they are already treating us quickly for the Urgency, for this we pay for inattention to people claiming a single person at the window, no doctor and by megaphone for children more than three hours of waiting and above all they say, if you value your health, do not go.

There are several times that I have operated here, always with professionalism. My son was born here too. But above all, to thank the pediatrician Yanira Garcia for her professionalism, her passion, her love and her treatment of my son, for looking beyond and for not doubting a first-time mother as many do. Thank you for such passion for your work. And also to the infant digestive Vanesa Luengo, another professional with passion for her work.
For my two professionals without a doubt.

Carlos is a surgeon like the Madrid players .... Top ... His team ... Top .. Nothing is missing in this hospital and if something does not fit there is a lifeguard named David who when there is nothing to do with you brings you to life .... Thank you very much friends.

I am really admitted but I have no words I love the deal the food the cleaning todddooo

My experience in this hospital is quite good. I have carried all my pregnancy and the follow-up is exceptional, yes it is true that the receptionists of the gynecology area sometimes start to chat with each other, you there as a pasmarote looking ... And they are not taken for granted.
Waiting times (when you have an appointment in consultation) are acceptable. But on a couple of occasions it has been more than 40 '

In childbirth they treated me very well. I only complain about a nurse who did not explain how to administer anesthesia and I had some pretty tough hours, and I asked her several times and she ignored me. BUT the time of delivery very well. Phenomenal hospitalization.

I have come on more occasions for different things and very good attention.

I don't really like the Pediatrics area ... I think it's the worst adapted in the hospital. Well, almost all of us go with trolleys and to access the consultations it is a narrow corridor ... ugh quite uncomfortable. The staff in this area do not see them very motivated with the pekes; the treatment is correct but rather jack-horse-king ...

I have been with Sanitas for 2 years and at the moment I am happy.

We have recently had private medical insurance. And coincidences of life to my wife have had to operate from a cervical disc herniation. Within the misfortune that this of course, the experience has been positive. From the treatment of the specialist, until he was discharged we can not put any but. It was all phenomenal. We were pleasantly surprised.

Excellent a great success compared to other private health companies !!!

They are a joke, 30 minutes of waiting for my time appointment for an MRI because they strain people and they make excuses that the antenna does not work properly, outrageous treatment by staff in a private service like this, disappointing as the treatment as the operation and even more when you pay! What a joke

On the 17th at 22:35 we went to the hospital with a symptomatology that made it seem that what he had was colic to the kidney, after 10 minutes they called us for triage and apart from indicating that the pain was 9 out of 10 we had to wait two hours until we were attended by a doctor and they put a painkiller, which could have been done in advance since he could not be in pain, of which we informed the person who was in reception, without getting anything.
In total, we spent 4 hours in the hospital without any other test being done than the urinalysis.
The attention from the doctor who treated him was good, but the existing staff at the hospital is too few for the number of people who come to it.
I am sorry but it is not welcome to have to wait two hours for a doctor to see you, nor another two hours for a simple urine test that can be done in 15 minutes.
Attention very much improved, I do not think I will return.

A real shame! 5 hours of waiting ... without being able to eat and pregnant. The famous shift arrives and in 30 min is attended. I ask for a claim sheet and it gives me a suggestion sheet. Don't pay Sanitas for this ... VERGUENZAAAAAAAAA

Modern hospital, with great professionals and good patient care, facilities in good condition and a lot of cleanliness. Dr. Fernando Arias Funez is the best in urology. Totally recommended.

As you call the toll-free number in the afternoon he does not answer or perry. From 18.44 calling for me to pass with Lab and nobody takes it, they take you down or they pass you and nobody answers either. It is seen that the work shift has already finished and for the hour and 15 that is left for one of work then for what. What do you think that people have time to lose in nonsense, the same as the consultations go, with long wait. Fortunately, it is a private center that ...

They treated me very well, under numerical control in order of arrival. And with two specialists they made me check. I was satisfied, the first time I went n

The wait in the emergency room is endless until they treat you, especially traumatology. From what I read many reviews indicate the same thing that I say and it is really exasperating. One breaks the ligament of the knee and it takes about 2 and a half hours to pass consultation.

Something Sanitas has done something that is now always overcrowded the hospital.
A lot of delay with many specialties, although I emphasize that the sport unit has a great professional of chiropody called Carlos.

More than an hour of waiting for someone who is vomiting when there are only 3 patients in front is regrettable.
The uncoordinated monitors do not work.
Spend less on advertising and hire more resources and professionals

I had my son in this hospital. A delivery of 10, very good care and treatment. I would also like to mention Dr. Gallo who followed up on my pregnancy. She is a great professional.

I put a star because you can not put less. If you go to the emergency department go to another center if you do not want to die in the waiting room. The emergency service is painful, this morning I used the service and I was told that although the waiting time on screen was two hours on average it was quite fast. After two hours of waiting I approach the counter and they tell me that there are 10 patients left in front of me and that the approximate waiting time is 2h and 11 minutes more, total until they attended me 4 hours and 11 minutes. Then he tells me that the patient who was going to enter had already been 4 hours and 45 minutes as if he had all the luck in the world for waiting only 30 minutes less. Paying for private insurance to obtain this service is embarrassing.
I said avoid going to this center.

Horrible emergencies waiting times. They do not pay attention or have any consideration. As I write this review I have been waiting for 2 and a half hours and possibly we will go to four.

I had a conization in December and now I have to perform another one because the result has been a carcinoma and the edges are positive.
The treatment was wonderful by the staff

Very bad. I try to find alternatives that I cover sanitas in others where there are good professionals. Very low quality in everything

June 13th. After canceling for the second time the tests that I have arranged since February and that have already canceled me on June 8th due to breakage of the machine (hey, everything can happen, the machines are broken) the person who calls me a second time In less than a week I was referred to the hospital client by ATT so they could find me a new appointment in another center and the lady who looks after me tells me that this is the patient's job. They say they give me a list of places where there is the machine and I already ... I ask hollow that at this time is in August .... and good morning. That if ... if I want more help call 902 that I do not know pass directly so they do not charge ... a 902.

I hope they respond, not only to the reviews that make them great, as we already see those of us who disagree with their hospital.

Poor emergency service, more than three hours of waiting and going up. The shame reception service.

Very bad attention and do not listen to the client. I will not come back

Radiodiagnostic Department: Fully industrialized process (It works as a chain production saturated with patients). This makes all the inconveniences, wasted time, and hassle the customer support. To this we must add some receptionists without kindness or empathy, type official window. (Probably the result of chain production).

I was in the emergency room on Sunday, they thought it was appendicitis and as soon as they did the echo and they saw that no, they immediately looked at a gynecologist, all very quickly and very kindly. Then they let me in and the treatment I have received from the surgeon, nurses, assistants ... Etc. They always ask you what you can eat that you want, and the delicious, homemade and appetizing food. I have no complaints since they have made the days more enjoyable. Thank you.

At the level of consultations a little saturated so in certain specialties take time to give appointment.

In emergencies very well whenever I've gone, both adults and pediatrics.

It is where I have given birth twice and I totally recommend it both for the treatment received and for the facilities. It's a hospital for breastfeeding and they help moms with that.

They refuse to do an emergency x-ray because they say they have no place in the agenda

Hospital with very good care. It is usually very requested so that appointments for reviews, according to specialty, give them a month view. The emergency usually works very well. I've been going for 13 years and I have no complaints to highlight

Pity emergency service. You wait very long, with or without people. The best thing you can do is lie and tell them that you are dying if you want to be treated in a reasonable time

In what situation are we Sanitas clients are canceling medical appointments, do emergencies work? Could you tell us? It does not seem serious to me that they only call to say that the appointment is canceled.

Very crowded and poor customer service in Radiology.

Excellent attention My experience in traumatology has been very good after an ACL operation in which everything went perfectly.

First of all, the area of traumatology is shameful, I recommend that at least, in case of visiting a traumatologist, do not do it in this hospital where they will cure you slowly and badly. I went with a phalanx of More

A star that can not be put in the waiting room for less than 4 hours is supposed to be a private health care to be charged if charged
One less customer without a doubt

Treatment in Assisted Reproduction - Totally null maternity

Each time a different person attends you, on two occasions the two people were practicing, but we were not charged for practice, if not the total.

In assisted reproduction, the girl did not even know how to insert the tube (she made four unsuccessful attempts, and they took the syringe with the sperm on 4 occasions) and she had to be done by another person because she was on her nerves ...

My partner has no problems having children (I do), however on THREE occasions we tried it and he did not get pregnant.

15 days later my partner started to feel bad and it turns out that in peace they told her he had severe ovarian stimulation. (We thought this was it, that's why we didn't go to Sanitas, if not to La Paz)

She had been medicated just like a person who had problems having children on all three occasions ...

We have both insurances in Sanitas and that we are going to unsubscribe shortly, because the service leaves a lot to be desired.

On all three occasions they were always based on pregnancy percentages and blah blah, which is actually the case, but they did not do their study well, we felt like one more number in a database ...

My wife was over-stimulated, without having problems having children, by a healthy young woman of 27 years, in my view for not doing her job well.

The fourth time (and the first time, somewhere else) we tried somewhere else that some friends recommended to us, nothing to do, the treatment was very personal, professional, but above all human ...

They did all kinds of tests, we were followed up by the same person and the person who treated him throughout the process was the same person who directed and did assisted reproduction, my wife became pregnant and without any problem the first time. this site (I will not say name for not giving publicity) ....

Let people draw their own conclusions ...

This comment goes through the emergency department of this hospital. It is the first time I go and I do not plan to go back. The thing started badly on the part of the nurse in triage because she did not let me explain my problem. Instead of listening to me, I cut myself when I was talking without allowing myself to finish the sentences. I guess to finish fast. Then the doctor who treated me practically scoffed at the symptoms he had had and told me that this could not happen. Three days later and seeing that I was still worse, I went to the emergency room of HM Sanchinarro, where everyone has been very kind and empathetic. The doctor told me that what happens to me is being very usual lately due to colds, I have a treatment and only in one day have I noticed improvement. I put a star because it does not allow me not to put any.

I have been here several times since its inauguration and all have been good experiences. From pediatrics to adults. The staff is very attentive and waiting times are acceptable. Very spacious, bright and clean. They are modern facilities. It is quite accessible as long as you do not come at rush hour, since you can catch jams of the M40 for a while.