San Antonio International Airport Police Review

I like this airport. It is not unnecessarily spread out like many others. Rental cars are right between the terminals, which is actually one building so we don t need to ride some clunky people mover or out of service train . Good selection of food n drinks. See pic. Baggage also was close by. USO is also right there for our military folks. Bathroom had (worthless) hot air and towels.

Constant construction. Please make the cell phone waiting on the right hand side b4 pick up, tiny sign to Airport off of 410 they need to make it bigger and more of them for tourists on directions Inside is nice. More vending machines would be nice since everything is closed at certain hr. If you have a 24 hr airport everything should be open!

Overall, it's great. Clean; reasonably efficient; they don't grab my junk as aggressively as some places. Smaller, simple airport - never a huge hassle to get through. We could probably use some better food, and maybe some additional in-terminal services.

Horrible !!! 1 hour and 15 minutes to get my luggage

For an international airport, it s RARE that I have encountered long lines. Friendly staff.

It is a good airport with trained and friendly people

Easy check-in at Southwest as usual. Efficient and friendly security personnel.

Security went quickly this trip. Under construction so chaos and difficult to park. Really hate that rental cars are no where near the airport and require a long bus ride.

terribly overpriced. flying from almost any other airport would be $100's cheaper. i don't know if they're taking advantage of people because of BMT or what.

We bought a souvenir wooden toy rubber band gun from Buckhorn Museum for our son the same day as our trip along with other items. Since it was the same day we were just carrying them on the plane. TSA confiscated the toy saying it was equivalent to a slingshot. Really? What can you do with a rubber band? Our son was crying his eyes out. That is going too far if you ask me.

Small airport, but quite functional. Security officers could be more friendly, but not bad at all.

I'm a travel agent and I'm amazed at how fast and courteous the whole experience was here. Loved it.

Nice airport. Quick lines and great people behind the counters. Security people were the least friendly I have run into in a while and I was there at 7am, so they were fairly fresh on their shift

It was a smooth transition through the terminal. Staff was friendly and eager to help! There was a lot of great gift shops and amazing food places to eat. I definitely would recommend this airport.

It s pretty empty right now and if you check the TSA and the airport website, you ll get pretty accurate info. The place is clean and has average wait time FOR THIS TIME, 6-9AM, of the day. I was pleased with the process and the ability to get in and out of checkpoint was good. Security and Staff were all really nice and helpful.

One staff member saved me a lot of time by helping me out

Always an early flight for me, so everything was quick and easy.

I just called to ask something and asked if the men in line spoke Spanish and he was so rude... saying "nobody here speak spanish" but with a sarcasm tone in his voice. So rude. They shuold be prepared and be able to speak with tourists.

This airport is small and easy to navigate. But I will never understand why every time I come to this airport, it takes them forever to begin to boarding process. Every single time I m here.

Pretty clean and welcoming. Decent amount of choices to eat. The voice over the speaker system makes you, especially former and active military personnel, feel welcome. There are individuals in cowboy hats if you have any questions about anything.

Just wanted to update folks on the car rental situation at SAT. The airport has started construction on a consolidated car rental facility that will be just outside the terminals. It should open in 2018. In the meantime, they have improved signage for car rental returns.

Excellent airport, very helpful. Most of the employees speak Spanish.

Not crowded, easy to find everything you need. Great new short-term parking lot

This airport is lacking for the 7th largest city in the US. Signage is horrible to return rental cars. The interior departure spaces are small and lacking. Even though it moved fairly fast and we had TSA Pre-Check there is only one TSA entry point into the terminal. I hope they have plans to expand and update the airport as the city continues to grow.

It was easy entering airport did not have to take off too or socks. But disabled 9 A has no feet room for size 12 women. And can't bend leg back

Overall nice airport.. Had to wait 30 minutes at the Alamo rental counter..and it was a slow time on the evening. Only downfall.

Southwest. My mother and I flew out of San Antonio last Thursday night at 6:10 pm on flight 852 to Nashville BNA. I had checked in the day prior at the exact time and received boarding passes for B3 and B4. We arrived at the gate one hr before boarding and found a packed gate. Approximately 45 min before boarding began the gate agent began badgering passengers to upgrade to A group for the additional fee of 40$. I am fine with offering the upgrade but the manner in which she did so was insulting to everyone at the gate. She would come on the intercom every 4-5 minutes telling how many seats were left for A group. She continued by stating, "if you do not up grade you will most likely be separated from those you are traveling with, you will be the last one's to board the plane and the last one's to get off when it lands, if you are traveling with children you will likely not be able to sit with them, you will have the worst nights sleep because the back of the plane is the most uncomfortable". She went on to state exactly how many window and isle seats were on the plane (50 something) and said without an upgrade you won't be in one of them. These are just a few of her fear tactics she used to sell out her A boarding group. Everyone around us was just as amazed as we were by her desperation. The lady next to us whispered she would give her 40$ to shut up. I was so embarrassed for SouthWest by the desperate pleas for upgrades. Once boarding began my mother and I took two seats together approx 3 rows from the back...with a B3 & a B4 pass. Unbelievable. Apparently they now block off their A boarding group unless you pay the additional boarding fee. Big boo for Southwest! There must be a bonus for the gate agent to sell these seats because this lady gave it all she had. Filed complaint with Southwest. Apology was given and was told they will use the feedback for training purposes. This is not a training issue. This is saying "I don't appreciate your business but give me some more money for a better seat"

Easy in and out. The TSA are very professional and Southwest Airlines has numerous flights back and forth to Dallas Texas

San Antonio International Airport is an International Airport which slowly but surely expanding to match the concept "Everything is bigger and better in Texas". Having been through this airport several times before in the past, most of the domestic flight terminals look the same and the smallness sort of remind me of Honolulu International Airport. This time around, I noticed much more construction going on to include runway expansion, larger car parking structure and upgraded technology.

San Antonio International Airport has easy to understand signage, is well-lighted and clean. There is undoubtedly a friendly Texan charm and great customer service to this airport which I don't mind stopping in to. #localguides

Clean airport. Not many stores but it is not a big airport like Houston's or Dallas. Very easy to pick up your rental car and drop it off. Took about 15 minutes to get the car and 5 minutes to drop it off. The gates are easy to find too.

Fast, friendly service. The lines are always efficient and relatively short when I travel through SAT. Love seeing the military support!

Easy in - Easy Out. Not big like other airports with trams

It is the best and it is very nice and welcome to go there it is amazing

It is a very quiet place and because there lives a very special person for me

I would like to start by saying that I absolutely LOVE southwest airline. At my departure city (HOU-HOBBY), there was a huge mix up cause me to almost miss my flight. All of the staff there handled the situation accordingly.

When I arrived to San Antonio International Airport to gate A14. The lady at the desk was not in the best mood. I waited until she got through her line before I walked up to ask my question. Prior to me getting to the empty line, she was on the radio and phone, so I waited near the pillar. Once she got off the phone, she never acknowledged me standing there. She was on the computer so I just assumed that she was handling the same situation that she was discussing over the phone. After at least 5 minute's of standing there, an older gentleman walked right up to the counter and she helped him. The passenger's that was waiting for their flights began to verbalize that her actions were rude. I explained to the employee that I had been standing in line waiting and her respond was "I don't have a line, you should have just walked up" rather than cause a scene, I just walked away and submitted my complaint. The employee was later identified as a woman named Fabiola. She has black shoulder length hair.

Easy arrivals and departures. Security screening fairly fast. Ok, limited food selections but expensive. Transit access by bus. Consolidated rental car garage connected to terminals is convenient. Good connections to I-35 and rest of regional highway network. Rest rooms include family restroom but regular restrooms are a bit small.

Easy in-Easy out. Love this airport's size and easy access to parking.

Decent airport! It was a breeze for me to navigate through and so quick too!!

This place is great. Top notch security, up to date with all the restaurants, bars,terminals. Easy gate finding and parking was easy. Pleasant staff with the sense of my and all's safety in which provided me with an excellent experience.

I can live here like that movie from Tom Hanks

very well connected with rental car companies
special recognition to Veterans

Disappointed at the lack of mask enforcement in the terminal. Who is monitoring and enforcing? Observed multiple travelers and staff with masks off or down. DAL was better about this.

The San Antonio International Airport is OK, prices for services & goods is more expensive here than going in town, save your money and buy what you need before you get to the Airport. #localguides

Pretty good as far as airports go. Clean, Free Wifi, Comfortable areas for that long layover. Only downside, lots of construction right now.

very nice, clean and comfortable airport, bit usual in the USA, and another good point is it is not big, so no longer lines on security check, etc. hope to come back soon.

I love this airport. It's not too big, but it's up to date and they keep improving it. San Antonio is a great city to visit and live in and you get that vibe from visiting this airport. I WILL WARN: STAY AWAY FROM ALLEGIANT AIRLINES. NIGHTMARE JUST WAITING TO HAPPEN. For this reason, the airport sadly gets 3 stars.

I love the fact that it's a smaller airport and everyone was friendly and very courteous.

Smooth experience! Very nice atmosphere, good food and clean surroundings. Easy in and out process

If you rent a car here, make sure you watch how to get back to the returns. In the great wisdom of the city, they don't allow signage for car returns. Idiotic.

TSA lines for just two terminals is awful. Certainly not a pleasant first experience flying out of San Antonio International airport, and fortunately I won t have to fly to and from San Antonio International very often.

It is a very large airport but easily accessible to anyone, it was a bit empty the day I went then my connection was very fast

Fast,efficient (and thorough) processing by the TSA.

Why does every single city in America have an international airport! I get why San Antonio's got one but every other city?!? That's just crazy and by the way I'm posting this from Canada
Flying to San antonio

No one helps until the last minute absolutely pathetic.

Considering the size of San Antonio, this is a relatively small airport. Everything is well designed and in walking distance. I have never experienced long lines at check-in or security.

They were very kind, I was lost and the employees directed me where to go. Thank you because I was scared. Thank you for everything.

The TSA lady that were at B6 was rude not helpful. Very unprofessional to not handle to assist any travelers questions about our flight. There never inform about our flight was delayed to cancelled, but had our flight to 311 now keep in mind we 334. But when you routed into another terminal b2 that lady very nice professional, very helpful . Took her time feed and make sure we received what she was able to assist. This airport is very horrible but If this the only airport flying out of San Antonio, smh. They need to either make it better or build another.

The renovations last year to Terminal A brought the entire facility up to the modern age. There is a decent variety of food choices, and even an outlet of one of my favorite San Antonio restaurants: La Gloria. There is a lot of construction at the airport due to the construction of a new parking ramp and consolidated rental car facility, so this makes parking a bit challenging. Because the airport is focusing on improvements, it's hard to fault them right now on that score. I only wish the airport had additional non-stop flights to locations such as Boston and Toronto.

Solid airport, easy in & out. Amenities inside the airport make it easy to wait for a flight or relax during a connection.

SA really needs to up their airport. Although the new renovations are luxurious and promising, there really were no new amenities or services or systems-improvements made during the renovation. IMPORTANT to know there is one main gate for most flights. I believe United international and one other airline have their own gate but other than that its one entry. TSA has always been a pleasure at this airport though. Luggage carts are $5 to rent. There are very few airport lounges.

It's easy to get in and out, especially with early morning flights.

Huge! Staff was helpful and friendly. Not very many dining choices especially for the size. The car rental section was the most organized that I've ever seen.

The airport is very clean the people there are always willing to help you it's very easy to get in-and-out of the airport over all great place to fly out of.

Clean friendly easy to get in and out of public transportation lots of security

Worst airport I have been in ever!!
Terminals are not connected! So separate security for each! Poor signage! The line for security was endless!! I will avoid coming to San Antonio to stay away from this airport!

Parking is somewhat expensive and confusing the entrance.

Quick easy access arrival terminals. Due to construction, I would recommend to be dropped off instead of parking.

Its not a bad airport. A few places to eat or drink. Security is really quick normally. On holidays make sure you get here an extra hour early.