Reviews 28
Filters:
Rating
Language
Sort:
Most recent

Honest never again uniform turned up it wasn't eve...

Honest never again uniform turned up it wasn't even embroidered with my college logo I was expected to hem the pants myself I know I won't ever use these again I have bought my own salon uniform still waiting 2 months for the correct uniform

I placed an order for my university uniform and re...

I placed an order for my university uniform and received order in good time , however realised upon delivery that I needed a different size , as advised I sent the order back to the address and waited, a few days later I contacted the company via email to confirm they had received my returned items and a lovely lady named tonia responded to me in a timely manner and was very helpful she emailed me frequently through out the day to answer my query and it was soon noticed that it was my error and that I had written an incorrect number in the post code , once this was established I felt that tonia went above and beyond to ensure the parcel was retrieved and order amended ASAP as she aknowleded the deadline that I had. She was very friendly and made feel very positively about the company I felt like tonia really cared about Me as a customer and I would like to personally thank her very much for the 5* customer service that she gave she turned a very stressful situation to one that made my day :)

I love all my purchases. Everything came super fas...

I love all my purchases. Everything came super fast in the mail .I got the Belle , Glow, and Blossom Tunics . The Belle fits snug , may go up a size in that style . (Purchased a size 8 would get 10. I buy size small in Canada or 4-6 ) Beautiful and professional uniforms for my studio :) ty

I did buy the skinny version, but bearing in mind ...

I did buy the skinny version, but bearing in mind that these trousers are for people who spend alot of time walking the calf width is way too small! Waist sizing however comes up correct. I didn't realise you had to take the trouser hem up yourself (although I quite like this as I don't mind sewing). Some of the stitching came apart under the fly which I also had to Sew. I wouldn't buy again.

AVOID!! We placed a order on 12th September and wa...

AVOID!! We placed a order on 12th September and was told it would be dispatched on 16th with a 3 to 5 day delivery time,17 days later nothing as arrived and we keep getting fobbed off when we send them emails with vague replies saying it is on it's way, it was dispatched late and it should be with me today or tomorrow, Now had enough and going to get in touch with card company to get payment reversed.

Total 5 star customer service from Tonia at salonw...

Total 5 star customer service from Tonia at salonweardirect. I ordered a tunic 2 weeks before my course started, I received an email stating I wouldn t receive my tunic until August. However after an email explaining I was only doing a short course and didn t need my tunic in August, Tonia personally sorted this for me. She kept me updated about it being dispatched and I have just recieved my tunic this morning ready to start my course tomorrow. Definitely recommend

I love my tunics from Salonwear, they are really e...

I love my tunics from Salonwear, they are really easy to look after, I literally just wash them and put them on a hanger and they are ready for me in the morning. The fabric is really durable and comfortable. Romney in customer services is extremely helpful when ever I contact Salonwear. I would always recommend Salonwear Direct.

Delighted with tops, nice material, has some stret...

Delighted with tops, nice material, has some stretch in it which is nice. Wasn't sure what size to order I can be a 14 sometimes in the bust but not hips but went for 12 and it fitted lovely.

Would avoid them at all costs. Purchased a black p...

Would avoid them at all costs. Purchased a black polo shirt as part of uniform and name badge over a month ago and have only just recieved the polo shirt.
Alongside this the customer services is a joke, with half baked answers and blatant lies they WILL just fob you off becuase they don't care.
They advertise you will recieve your kit before college and will notify you once your uniform is on it's way. Nothing of the sort. I would avoid and source your kit elsewhere for a cheaper cost.

I read the previous reviews and nearly did not buy...

I read the previous reviews and nearly did not buy but the girls really liked the style. I could not be happier with the service and the tunics are brilliant. We have had so many compliments.