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Customer service is a constant issue. They either ...

Customer service is a constant issue. They either have one person on the register or no one so you stand there waiting because they stand behind the counter pricing items but dont look up to see if anyone has approached. You literally have to clear your throat or say excuse me to get their attention and then they cop attitude like you are bothering them. Also the upsale gets old after awhile. If you say no to their speil they twice more. If someone says no twice dont keep pushing it!

Still a great place to get movies, music and geeky...

Still a great place to get movies, music and geeky stuff! Great customer service and they are totally cool with people using their membership until the free trial runs out, cancelling it and renewing it for a free trial.

A place that will take all your money! So many won...

A place that will take all your money! So many wonderful little toys and clothes and music and movies and TOYS and Ohmigod I LOVE this store!! Warning: you will get lost in the whimsy of it all and blow 2 weeks pay on goofy gifty things. Oh, and the staff is friendly and helpful and all that good stuff too.

FYI, their metal music selection is way better than Walmart or Target.

Nice

OK

Stop in to check out the DVDs they have just about...

Stop in to check out the DVDs they have just about every title even TV movies and documentaries the staff was very curious good location easy to find from the street and was really no wait to purchase an item recommend this to anybody thank you ok

This has been one of my top favorite stores in Sal...

This has been one of my top favorite stores in Salem for several years now. I particularly like to shop here for gifts for friends and family. I recently purchased a set of Bob Ross pint glasses for a friend's celebration for getting her teaching degree and she absolutely loves them. If FYE ever closes, I'm going to cry! Go check it out so that never happens!!

Best service, selection and deals.

Best service, selection and deals.
Reasonably priced, friendly staff and hard to find unique DVDs, blue ray and CDs.
Great gift idea place
If they don't have what your looking for they can order it in. I highly recommend FYE.

The mark up on the new and used DVDs they buy is A...

The mark up on the new and used DVDs they buy is ASTRONOMICAL!! I had 3 seasons of Lucifer DVDs (all brand new, 2 never opened) for which they were willing to give me a grand total of only 9.00 cash. Yet they were selling new Lucifer DVDs in their store for 24.99 apiece.

Went in to sell some movies. I stood in line waite...

Went in to sell some movies. I stood in line waited for my turn and the guy behind counter asked me if i had a question ..i said no i was there to sell some movies. He then told me i had to wait while he helped everyone else behind me . I asked him if everyone buying things were more important than everyone selling things. He and the chic behind the counter tell me yes. i said are you kidding me. The chic then tells me you have to make money to spend money. Very horrible customer service. I sell movies to these guys all the time and i have never heard of this so called store policy. The guys name is rudy. And boy was he very rude. I didnt get the chics name but she was rude as well. Looks like I'll be keeping my movies and i will no longer shop here either.

For the most I really like this place. YEARS AGO I...

For the most I really like this place. YEARS AGO I've had a couple instances where maybe I didnt care too much for the customer service while trading in CDs and DVDs but other than that, it's an awesome place to go for affordable USED movies. The new movies are very overpriced but for collectors, they do have some good collectors editions and collectables that you might not find anywhere else. You just dont see many stores like this anymore so it's good to keep them in business!

Always helpful and friendly.

Always helpful and friendly.
Often times have sales.
Candy a bit expensive but videos.. reasonable.
Thank you for all the help you have been...

Stock on physical CDs is lackluster at best,. Pric...

Stock on physical CDs is lackluster at best,. Prices seem ok on some, high on others. They have more "collectibles" than actual movies or music. Tons of pop cap figures and even harry potter stuff, just don't go expecting to find any listening treasures.

I have a son who is disabled and terminally ill an...

I have a son who is disabled and terminally ill and is confined to a bed so pretty much the only thing he can do is watch movies every time I've needed a movie the employees and staff at FYE go over and above the top to get me what I need or in reality what I want

Salem Keizer Pop Warner

Salem Keizer Pop Warner

4.3