We were using Safe Systems as our dispatch for our fire alarm system for over two years. I interacted with their tech support, installers, dispatch and front office teams. These individuals have been professional, friendly, competent and helpful. We moved onto a different company when a general contractor doing renovations at our building brought in a different group, but I recommend Safe Systems to anyone needing this kind of support.
i love safe Systems its the best out of all the alarm systems
We acquired a portfolio of buildings, monitored by Safe Systems since the building was a year old. A duct sensor had failed, and they charged us nearly $1,000 to tell us the whole system needed replacement. We then called another company, found that Safe Systems was not even authorized by Honeywell to work on our systems. We then checked with the State of Colorado and found they were not licensed to inspect fire sprinklers, but did so anyway. Long story short, our new vendor fixed the entire problem efficiently and properly because they knew what they were doing. I cannot recommend Safe Systems.
So many reasons not to use Safe Systems. Where to start...lack of communication, poor customer treatment, the cost of service is outrageous considering the lack of customer service. A simple phone call with a simple explanation is all it would take.
I have been working with Amy for about a year now, and she's amazing! She always gets back to me right away, and Safe Systems is very quick to get us on their schedule whenever there is an issue that pops up. They do everything they can to make sure that everyone is safe and taken care of!
Chuck and Jeff came for the UL inspection. Everything went smoothly and they went above and beyond. Great Service.
- Dan Sharp Luxury
A quick and easy service call was completed by the tech--Darren. He was pro all the way and would recommend Safe Systems to anyone need security for their business.
The technicians that come to our site are always polite and knowledgeable but Shawn goes above and beyond. He took the time to explain a program to me that I was not previously aware of and walk me through using it the first time. He was patient, helpful, and professional.
My family and I have been in the Jewelry business for 72 years. We have always needed a top of the line security system. I just had the best experience we have had in probably 20 years with Safe Systems. Shout out to 'Art' the sales manager, to each of the experts (Robert, Ever, and Chris) on the installation team were very professional and polite! They had very tuff working conditions high above a safe and a shelf in a dark closet. They were in there for hours on their knees and worked efficiently, quietly and kept the work area safe and clean during business hours. They arrived on time and did an amazing job! The transition from our former security company (we had been very unhappy with) was seamless all because of the Safe Systems team. We are extremely happy with the upgrades they made in our system and with every person we have come in contact with i the company. I especially love that we are now doing business with a locally owned family business like our own that really cares!!! Linda Snyder, CEO Snyder Jewelers, Inc. Longmont, Colorado
We have been with Safe Systems for 9 years now, and are always impressed by their customer service. So much better than the "big box" alarm companies. Work with them - you won't be disappointed!
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