RWJ Fitness & Wellness Center - Hamilton

RWJ Fitness & Wellness Center - Hamilton Reviews

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A previous reviewer is totally incorrect. It's Abs...

A previous reviewer is totally incorrect. It's Absolutely NOT $1,000 A YEAR to belong to the RWJohnson gyms. Joining all of them at once is a one-time fee, and much less than $1,000 to pay EVER.

The truth is, this is one of the very best bargains in my life. Monthly fees are very reasonable. I have used weight loss doctors in the past. NOT ONE of those doctors helped me finally reach my goals like RWJ Fitness & Wellness Centers have.

The nurse and trainer have taken a real interest in my progress. I've lost over eighty pounds since joining this gym and maintained them. Classes are strong and intense. Facilities are cleaner than competitors. All the RWJohnson gyms are well-designed and organized.

I've been very impressed and hope the gyms continue to be maintained as they are now. Thank you to all who make the RWJohnson gyms specially great. I enjoy them for as much as I have time.

I joined about 2 years ago and found it to be the ...

I joined about 2 years ago and found it to be the best price for all that they offer you. The staff is so friendly and helpful. It is very clean and I never wait for equipment. I would recommend it to everyone.

This gym is like the old days gym where you are ba...

This gym is like the old days gym where you are basically under contract, meaning you pay $300 to sign up then pay $65 every month then it becomes a hassle to cancel. I got one of those 1 week free or %off $700 new sign up membership and I wanted to use the 1 week free but when I went there the sales guy they made me see first would not let me get a word in and pressured me into signing up. I don t know what I was thinking, then I come on here and see all those reviews saying basically the same thing, at least I m not alone? Don t have regrets like I do, try a different gym because really there s nothing special about this one.

Signed up with them on 9/10, facility is great. Sa...

Signed up with them on 9/10, facility is great. Samantha was very helpful ensured I got my corporate deal and provided everything I needed. I'm giving it 3 stars because a hospital promoted fitness facility should know how to take blood pressure measurements properly and not send me to doctors to get my blood pressure measurements. Doctors measured me 3 times with 3 different equipments only for it to be normal and ask me why I was sent there. 2+ hours wasted.

Be careful of this place.. it s expensive for no r...

Be careful of this place.. it s expensive for no reason which they claim it s because we get to see a nurse every wathever month and when I tried to finally cancel my membership I was given a hard time and they made me pay 2 months extra even though I was not going to be able to come in.. customer service tells you one thing and the general manager tells you something totally different then I was told well you should ve checked the membership agreement seriously stay away $65 a month is a lot and the experience was not good.

This gym and their staff is centered on nothing bu...

This gym and their staff is centered on nothing but getting as much money out of you as possible, and I mean at any cost! if you put your foot down to express what you feel uncomfortable with they try to get really pushy borderline prickly. Save your money and try somewhere else

I am leaving a review for the Pelvic Floor therapy...

I am leaving a review for the Pelvic Floor therapy particularly provided by Rachna Mehta. I saw an ad at the gym and asked my Doctor for a prescription. Rachna is such a great professional! She is kind, gentle, and does a great job of explaining what she s up to. I had no idea I was so tight in my pelvic floor muscles and hip and yet had a little control. I can t say enough about how this has changed my life! As we age as women, certain areas of our body respond less and less to our desires for control. Rachna has shown me how I can make that happen for myself. No medication just understanding how my body works! Give it a try!

I have been a member for a good 6 months now. Pret...

I have been a member for a good 6 months now. Pretty nice facility, but the fees are very high compared to other gyms and the sales pitch is high pressure, as others have mentioned. The classes are okay but are only offered during peak user time, are tough to make if you don't get out of work at 5:00 sharp, and fill up fast. The only reason I joined was for the pool. If you've ever swam competitively, those tiny 12-yard pools in some other gyms (like Gold's or NY Fitness) do nothing and are impossible to get a work out. You push off one end and you're already at the other. This facility has a full competition size 25-yard pool. If it were not for that, I would have joined elsewhere and saved $20 to $30/month.

This review is for the spin and yoga instructors. ...

This review is for the spin and yoga instructors. The spin instructors do a great job motivating me with their words and choice of music. I look forward to classes. Due to my work schedule, I generally attend classes taught by Shaun, who also brings in humor to make working out FUN as well. I started going to yoga in the past year and I am much better to cope with everyday stress. I am typically able to attend classes by Joe and Marzena, with Vickie sometimes covering. I enjoy the insight they provide, the time and space to quiet the noise of daily life, and practical suggestions to continue to provide myself when I leave the yoga studio. They are all fun and make yoga a time to look forward to each day. Thank you !!!

I love the gym. There is great equipment and alway...

I love the gym. There is great equipment and always clean. Its a real good deal for law enforcement and firefighters The problem I had was that I had stuff stolen out my locker and no one cared about it. They just basically told me it was my fault.

(3 1/2 stars) Positives: Clean, lots of equipment ...

(3 1/2 stars) Positives: Clean, lots of equipment (cardio machines, weights, spin studio), pool with spa style locker room w/ well-stocked showers (but NO towels!!!), snack bar w/ full kitchen & membership includes other locations with similarly clean and adequate facilities. Quarterly access to trainer to monitor progress.

Negatives: 1. Extremely limited class schedule for anyone working normal business hours (9-6). Luckily alternate location near my work (Plainsboro - included w/ membership) has more.
2. Largest initiation fee of any gym ever ($300-$400) and I've joined countries best athletic centers; pressured for day 1 sign up or threatened of higher fee; I was told a one time postponement of membership was allowed for a couple months with adequate excuse or doctor note but that this was not allowed more than one time without forfeiture of initiation fee and required to pay again to rejoin as new member. Or was this a threat?? (I joined 6 mos. ago but another reviewer 1 year ago stated he was allowed on-again off-again membership without losing fee.) I've enjoyed a trial membership and great workouts at OrangeTheory but I believe I'll lose all my money here so I feel forced to keep my membership & I cannot afford both.
3. Sweat towels & bath towels not provided! I've never joined a high end gym without this important amenity. If I forget to pack a towel I can't shower, use jacuzzi, steamroom etc. If I forget a sweat towel too bad for next user. However they provide wet wipes I do wipe down machines after I've sweated profusely on them.(Other locations do provide fresh towels.)

I LOVE the classes at this gym. Vin and Charlie ar...

I LOVE the classes at this gym. Vin and Charlie are probably my favorite instructors because they are dancers, but there are over 200 classes a week and there is definitely something for everyone.

I'm in my late twenties and used to dance when I was younger, and HANDS DOWN, Vin is the BEST Zumba instructor I've EVER taken - I've seen instructors in the area and NO ONE can move like her. Well worth it if you take her Zumba class...

Also, I never feel "uncomfortable" here (for those of you who know what I mean); it's definitely a friendlier gym than some of the others I've been a part of over the years. Hands down, one of if not the best gym in the area.

I have been fortunate to have Lisa Timberlake as m...

I have been fortunate to have Lisa Timberlake as my trainer for the past six months.
Lisa is professional, knowledgeable, and is focused in helping me achieve my goals and makes every session challenging.
She encourages and motivates me to do better and yet she knows what my limits are and how far she can push them.
I am truly thankful she is my trainer and would highly recommend her to anyone looking for a serious trainer dedicated to her profession and her clients.
Hal Panzer

Cool

The highlight of my week is going to the body Comb...

The highlight of my week is going to the body Combat class on Wednesday morning with Christina and Frank! They are they best instructors I've ever encountered. I get a great workout and they are so fun to watch and listen to. They're great!

I'm writing this review in behalf of my older pare...

I'm writing this review in behalf of my older parents who wouldn't even begin to know how to post a review of any bad experiences let alone online. But was upset naturally for them when they told me how this facility treated them after being members for years. My parents, more so my mother, love going to the gym. But was told by the "owner" that they cannot come back after my mom was using my dad's membership here. My mom(a nurse who worked for RWJ) joined the gym whn it first opened at a "discounted" rate, then she signed my dad up which they offered him a lower rate, being her spouse. Since my dad wasn't using the membership as often they decided to cancel my dad's membership. Whoever did the canceling accidentally took my mom off and kept my dad's. Well my mom kept going, cause she thought she had her membership intact. Guess one day when she went in a couple of weeks ago, the current owner told my mom she'd been using my dad's membership and told them they had to cancel the membership and re-sign back up, but this time at a higher rate! My folks told them it was their fault and why they would have to pay more for it.They've been long time members, would it have hurt for them to just correct the names and put my mother's name instead.They didn't want to help them out so my parents decided to just close the acct because they couldn't afford it being that they recently went into retirement. But the facility kept calling and harassing them that they still owed money! Dad finally told them "You made the mistake we're not paying and don't try the bait and switch on us or call us back again!" This gym is not the way it used to be a few years ago. For those who mentioned classy, it used to be classy, especially for us physicians. I used to be a member myself and loved the group classes and the machines, used the daycare for my daughter when she was a baby. The trainers were even helpful. But over time the staff and management are unfriendly, unwelcoming and unattentive as before! Not sure if its a new management or because they are not as popular as b4 and are losing money, but there are other options for gyms out there for significantly a lot less! The facility, with all the money you pay doesn't offer towels! Even smaller facilities like the Hamilton Y have the same EXACT facilities, much lower rate, great programs for the whole family, parents, kids, grandparents and offer towels! Also there are not restrictions on when kids and adults can use the pool. They have great aquatic classes, the pool is bigger, and they have a whirlpool too! The administration is also flexible. If you go away on vacation or just simply want to suspend your acct for a brief time they will do it at no charge. Planet Fitness is also close by for alot less as you know. They opened a new one in Hamilton with a hydromassager on Whitehorse-Mercerville Rd.

MEMBERS BEWARE!!! RWJ is having personal trainers ...

MEMBERS BEWARE!!! RWJ is having personal trainers to push the new Aquakentics. In order to use this equipment you must use a trainer and cannot use same training package as the gym. That means two training packages if you want to do both! RWJ Fitness needs to update their mission statement to include profit making. SHAME ON RWJ Fitness!!

This place is a scam.. it s all about money to the...

This place is a scam.. it s all about money to them and they try to coerce you into spending more money (over a 1000$) every 6weeks.. they don t really care about fitness but how much more they can make you spend is their goal.. find a different place this place is greedy and they make you feel so uncomfortable when you say no to the expensive things they re asking you to try. There are lots of places better than this one for less money. I regret signing up so much at this point. And the general manager has no empathy..

This gym sucks! I'm moving to the area in a month ...

This gym sucks! I'm moving to the area in a month and a good friend of mine said I needed to take this class because I love MMA and Body Combat and that the people teaching it is a husband/wife teaching team and there was NO ONE THERE!!!!! After driving 1 hour and a half to come here on Friday, August 14 for the class at 9:15, I finally get there for class and NO INSTRUCTOR was there to give the class!!! Also, the front desk people have no idea what's going on! This place is very impressive at first glance, but the minute you start asking people questions and need guidance, no one there could care less. SO PISSED OFF at them for wasting my time. I will not be back!!!

Don't recommend going here.they will take your mon...

Don't recommend going here.they will take your money if they can and not refund it if you don't like it or have a bad experience outside the 3rd day which I didn't know about.they will not return my 200.00 dollar down payment and 65.00 for next months dues even though I only went to the gym one day and not going back...due to a bad reaction from their harsh pool chemicals...very bad business practice.
1

I love this gym. I've been a member off and on for...

I love this gym. I've been a member off and on for over 10 years. The month to month contract lets me drop out some times and then come back at my original rate without paying the initiation fee.

Regarding the nurses' appointments... you get a free assessment every 12 weeks I think... I like to do this so I see progress. They do basic measurements, body fat and blood pressure. Just a nice little perk that's included in your membership.

Regarding personal training -- you get a free assessment again every 12 weeks I think... They will do a functional movement screen and then at a separate appointment, tell you the results and give you a personalized workout program. Of course they try to sell you a training package but you can always say "NO" and just use the program they give you or not. I actually did sign up for some personal training packages and my trainer was WONDERFUL! Sure, it's expensive, but it was an investment in my health and worth every penny.

I love the variety of classes... I've never walked in and had a class too full to join except spin classes right after work. And, yes, the parking is tough because it's a popular gym! I find that if I go around 6 in the morning, parking is fine, no waiting in line for any equipment... Just don't go with the masses immediately after work.

The shower and locker room facilities are nice and clean. I don't use the pool area much now but when I have in the past, I always felt they were clean and well-maintained.

I also like the free seminars that are offered like nutrition classes, stress management, women's health.

Yes, it's pricey but for me, given the services they offer, it's worth it.

P4527

Went to check out the gym to enroll. The biggest t...

Went to check out the gym to enroll. The biggest turn off was the people who work there...mainly the salesperson. The most stereotypical car salesperson, except this one added corny jokes and occasional winks. Had my child with me so told her if she can be concise to which she replies...well, I am working after hours too just for you...arrogant. I came here thinking it's affiliated with a hospital so they may have some class but I believe a local planet fitness is way better than them. Really disappointing. The pool area was nice but had such a heavy chlorinated smell that I thought I would pass out. Best part...when she saw we're not impressed with the initiation fee, she left the room and never came back...immature.

I am a member of one of their other centers. Somet...

I am a member of one of their other centers. Sometimes I come here as my work takes me away from central and north parts of the state. They have beautiful locker rooms like the other locations. One thing I really like is that the center is very clean and neat - on fitness floor, studios, front desk, and aquatics area. I'm happy to come here when I can!

Super Clean, Always Machines available and Great s...

Super Clean, Always Machines available and Great selection of classes! New and updated equipment and spa and pool area is great. You truly get what you pay for with your membership here. Yoga with Joe is AWESOME!!!!

Hey Owner of the gym, maybe you should start sayin...

Hey Owner of the gym, maybe you should start saying "Thank You" for those who left bad review as well. They are the real one help you improve here, but clearly they are not responded to as well as those who praised the gym recently. and... that's a lot of bad reviews to ignore! From the aspect that the owner only said "Thank you" for the only person has a good review to the gym but ignored and did not follow up with all the bad reviews for it, its a red flag.... was planning to come in, but this is just way too much red flags to even consider about, and clearly management is no longer the same after read through several reviews. Skip for now!

Great equipment; always clean; nice and friendly s...

Great equipment; always clean; nice and friendly staff. They even have a glute-ham raise (even though everyone just uses it for weird situps).

However, cost may be an issue depending on your job at RWJ. I did not get a discount while some others get to use the facilities for literally one-tenth of what I was paying. The initiation fee is quite high - almost $300 and that's only if you sign on the first day you walk in. If you don't, it's another $200! The initial sales pitch to get me to join was 2 hours. And if you leave the gym, they want you to write them a letter and proof that you moved; otherwise, they charge you extra termination fees! According to the staff, the cost is justified in the nurse visits, which I admit I did not use and probably has more value to others.

Another problem is that despite the huge amount of space, there are only 2 power racks. Strangely, there is only one calf machine, and it is a rotary calf machine. There is this whole series of machines that use some sort of pneumatic piston for resistance - they are pretty inferior to standard machines. Raising the resistance to 600 or whatever the max is on the leg press takes almost a minute. I guess if they were the last weight machines on earth, they'd be pretty useful, but there's gotta be something better...OH YEAH, ACTUAL WEIGHTS.

Also, although most trainers know what they are doing and are respectful to everyone, a couple of them would interrupt my training periodically to tell me to wear a lifting belt or I was going to die (currently still alive), decrease the weight because there are too many plates on the bar and that I'm scaring her clients (fear helps elevate heart rate, which helps burn calories), or tell me to stop deadlifting 15 minutes after signing up, which was contingent on hearing a "yes" to my question "can I do deadlifts here." To be fair, you can usually use the Olympic platform to deadlift or do Olympic lifts (there's only one though) and I think those staff have since left.

Twice a week l go to the Rehab center here and lov...

Twice a week l go to the Rehab center here and love it. The staff are always kind and funny, and are always available to answer my questions. The facility is state of the art. I would definitely recommend this to anyone I know.

Would have given zero stars if possible but lucky ...

Would have given zero stars if possible but lucky you. Wealth of issues

- no one has any idea about the membership. They deceive you saying no joining fee and cancellation fee but once you go to the center they will have all the reasons in the world to explain thats not true. Every member you talk to has different answers and none of them are accurate including the manager.
- for us we were told that our monthly fees are 52 and 45 but once signed up they charged us more than what we signed up for. It took us 3 months and talking to 8 people to finally talk to the manager.
- when asked to cancel they say that we have to pay one month to cancel it (where is the no cancellation policy)
- never ever believe the membership teams words here
(Dont want to generalize this to all rwj fitness centers - had decent experience at other locations)

My review is strictly for all the instructo...

My review is strictly for all the instructors. They've installed a "robot voice" at check-in which in my opinion has made the front desk less responsive to members. However, every class I take has an outstanding instructor. And the pool area is a very big reason why I'm there.

My wife went here. Ridiculous start up fees and co...

My wife went here. Ridiculous start up fees and complete lies about what s included. It s all a marketing scam. They tell you what they want so you can sign the contract and pay them. She was told about all the great services they offer and in reality it was all a scam. The employees are all sales based. Your free trainer consult every 6 weeks ? SALES MEETING. You literally have to sit there and listen to the trainer tell you about how he can help you personally and to hire him for over $1500 a month. If you say no they get aggressive and tell management who then tries to cause conflict with your membership because they realize their not making anymore money on you.

Terrible customer service. Froze my account in Nov...

Terrible customer service. Froze my account in November and they mistakenly charged me for the full month in December. Asked for a refund, but instead was told I could only get gym credit for THEIR mistake.

My PT/ Cert. MDT is Cynthia Chernyavsky she is ver...

My PT/ Cert. MDT is Cynthia Chernyavsky she is very professional, respectful, kind and carrying with her patients. I can say I feel the difference after I get my PT with her I see the improvements and relief in my self, she can really get to main area that is affecting you promptly. Thanks Cynthia for making feel better and more confident. God bless her hands. My PT are in 3100 Quakerbridge Rd. Hamilton NJ 08619

I moved here from Hamilton Fitness down the road a...

I moved here from Hamilton Fitness down the road and glad that I did. This place has so many exercise machines and fitness classes. The best part is that it isn't pretentious at all. The focus is on being healthy and fit. The lock room is clean and there are plenty of amenities (like the sauna - it feels like you're at a spa). The only thing I wish was that the pool was bigger. It can get crowded very quickly, especially on the weekends.

We have been members at RWJ for 5 years. I m disap...

We have been members at RWJ for 5 years. I m disappointed at their new swim program with swim team for 12 year olds. My daughter had the worst experience ever with her coach. We have to stop swimming in the mid season as she refused to continue swimming. If you are planning on enrolling in swim team for your kid please look somewhere else!

This place makes it needlessly difficult to cancel...

This place makes it needlessly difficult to cancel a gym subscription. This is unacceptable in general, but especially so when someone has a valid reason to do so (health-related, relocation, etc.).

Went for an Opticians CEU event in one of the faci...

Went for an Opticians CEU event in one of the facilities meeting room. Clean, great speaker acoustics. The thereay part of the facility looked to be also very clean, spacious and inviting also.

Great facility.

Great facility.
Whether your interest is in weight training or aerobics,
there's something here to meet your needs.
Being a member,
also provided assistance with my hip replacement.
The trainers designed presurgical routines for leg strengthening
& are presently addressing post surgery strengthening & balance issues.
All of this produces a much smoother transition to this operation.
Thanks to all, for your continued help!

Here's my two sense on this place. I am one of the...

Here's my two sense on this place. I am one of the founding members. Cost me over 1000 bucks when they first opened (how many years ago? I can't remember). I still pay $40 a month for life. That part works for me. Overall, I think it's a good gym, but I think the classes need a complete revamp--they seem like the same classes from 10 plus years ago and quite honestly, it can be quite boring). (new idea...think the Max Challenge type classes, change it up, make it interesting for the members) and offer retro type fitness exercises classes that REALLY show results. I am still going to keep my membership because there are perks of using sister facilities, they have an excellent machine selection and I like the option of having the pool area and its close to home.

Ryan is a great swimming instructor!

Ryan is a great swimming instructor!
She takes time to teach from fundamentals to very professional strokes.
My son started with Ryan as a 4 year old, now 5 years later, he is on the Swim Team!
Highly recommended !!!

THE PERSONNEL ARE GREAT,, THE EXERCISE EQUIPMENT I...

THE PERSONNEL ARE GREAT,, THE EXERCISE EQUIPMENT IS GREAT,, NO COMPLAINTS ABOUT THE GYM... THE PROBLEM IS WITH THE SAUNA,, MEN'S ,,,NEW WOOD WAS PUT DOWN USING FINISHING NAILS WHICH POP UP AND CAUSE SCRATCHES EVER SINCE DAY ONE OF THE REPLACEMENT WOOD.. FINISHING NAILS ARE USED FOR TRIM AND MOLDING, NOT BENCHES.. ANY APPRENTICE CARPENTER KNOW THIS..YET WHEN I AND MY FRIENDS MENTIONED THIS TO MAINTENANCE,, EXTRA FINISHING NAILS WERE PUT IN.. NOT SCREWS,,WHICH ARE SUPPOSED TO BE USED ON BENCHES.. THE FINISHING NAILS MUST BE REMOVED BEFORE SOMEONE GETS SERIOUSLY HURT AND SCREWS USED IN THEIR PLACE... ALSO,, I HOPE THE POOLS GET CONVERTED OVER TO SALT WHICH IS ALOT HEALTHIER THAN LIQUID CHLORINE WHICH IRRITATES THE EYES AND SKIN.. AFTER ALL,, THIS IS A FITNESS AND WELLNESS CENTER... AND IT WOULD BE A GREAT IMPROVEMENT .. WHEN I VISIT THE PLAINESBORO GYM ONCE IN A WHILE,, I HATE TO GET OUT OF THE POOL,, NO BURNING EYES,, NO SKIN RASHES.. WHAT A DELIGHTFUL PLEASURE.. I KNOW WE ARE SUPPOSED TO CONVERT OVER OR IT'S BEEN SAID SO IN THE PAST COUPLE OF YEARS ,,BUT I AND MANY OTHERS WOULD APPRECIATE IT.. THANK YOU FOR LETTING ME EXPRESS MY PLEASURES AND DISPLEASURE.. BUT IT IS OF SAFETY AND HEALTH THAT I MENTION THE ABOVE MATTERS TO YOU.. THANK YOU,FOR ANYTHING YOU CAN DO TO MAKE THESE IMPROVEMENTS TO THE HAMILTON FACILITY....SINCERELY, BILL BERNHARDT

They should allow the cancellation of membership d...

They should allow the cancellation of membership done via email or phone. They had me go in person or send letter US certified mail (postage would be paid by me). When I asked them about their efforts with relieving this policy from being in person, they were insensitive to the request with no concern of me nor their staff in the current pandemic situation. I can appreciate their sanitary efforts and trainers, but wish they revamped their policy to be modern with using email. This was really the main reason why I canceled. The mindset is not in line with the health being number one priority.

Customer service made a mistake with what they tol...

Customer service made a mistake with what they told me about canceling my membership and when I pointed that out I was yelled at. Seriously this place is very unprofessional and I wish I had stayed away. I ve been a member for a year and they haven t once made me feel comfortable in their facility (unless you count the day I signed for the membership). I m regretting spending all this money at this type of place, I could ve thrown my money in the garbage and still felt happier than coming to this worst than garbage place. Then I was told everyone should be treated equally which makes me laugh because as a black woman I was never treated equally for the whole year I was there..

I am a Doctor and I have referred many patients ov...

I am a Doctor and I have referred many patients over the years to RWJ Fitness & Wellness Center. They were all very pleased with the comprehensive services offered. As a physician I highly recommend RWJ Fitness & Wellness Center.

I've been a member here for 4 years now. It's a bi...

I've been a member here for 4 years now. It's a big gym with a lot of equipment and a full schedule of classes. I took away 2 stars because, the locker rooms are not always clean, the group classes are just OK, and they don't provide towels. I'm particularly annoyed with the fact that they don't provide towels because the sister gyms in Princeton and West Windsor offer towels. Maybe the company doesn't think their Hamilton members are worth the expense?

I try to stay away from gyms like this one that yo...

I try to stay away from gyms like this one that you only see at most 2 people of color working there, the workers tend to be racist most of the time.. And that was exactly my experience, they were extremely rude to me. I signed up because a family friend recommended the place but her experience and mine are very different. In the end we both cancelled our memberships, I really don t recommend this facility they re only nice to you when money is involved.

I am a patient here at the O.T. department. My the...

I am a patient here at the O.T. department. My therapist is H and he is very knowledgeable, caring, and is always going the extra mile to help with my needs.
If 6 stars were on this, I would give H this rating !

Please read ; K Lacerda review as well as "A Googl...

Please read ; K Lacerda review as well as "A Google User" and "Lindsay Zdep. The sales person talked my ear off for an hour and half. Telling me things like "Body Mass Index" (BMI) testing. When I asked questions she knew nothing, like do they use a dunk tank to calculate BMI? because if they use calipers and electro resistivity it can be very misleading. 2 weeks after going to RWJ, I asked the front desk what the temp at the gym and that I normally don't sweat this much just from doing push-ups. Reply, I don't know. Question: Do you circulate fresh air through the ventilation system, it seems rather stuffy in here? Reply, I don't know. Question: Can we have a fan on the floor for those that do high cardio work-outs? No, it's a tripping hazard.

So let me get this straight, you don't know anything about the gym that you are employed at and I'm paying a $1,000 dollars a year as a customer and the best you can do is, "I don't know."

I've been working out for most of my life, since I was 10 years old. (I'm 50) I compete in triathlons, foot races, Spartan races and rock climb, ski, as well as backpack recreationally. Which brings me to the next problem. I keep receiving phone messages from RWJ to meet with their nursing staff and training staff. This is a sales tactic to brow beat you into paying more for additional classes and support.

On a good note, if you are overweight, have thousands of dollars to spend and need someone to hold your hand and walk you through every exercise because you never left the couch, then this is the perfect gym for you.

P.S. RWJ staff, if a customer is talking to you, it's a good idea to engage them in the conversation instead of walking away and acting like you are doing something on the computer. Or better yet, make excuses like, maybe you have high blood pressure or take some clothes off if your hot. Hmmm, I have sweat dripping off of me from doing push-ups and I'm wearing shorts and a T-shirt in December. I'm already wearing the least amount of clothes possible. In all of my years, I have never worked up a sweat in any other gym from doing just push-ups. Poor excuse of an answer.

Don't recommend going here.they will take your mon...

Don't recommend going here.they will take your money if they can and not refund it if you don't like it or have a bad experience outside the 3rd day which I didn't know about.they will not return my 200.00 dollar down payment and 65.00 for next months dues even though I only went to the gym one day and not going back...due to a bad reaction from their harsh pool chemicals...very bad business practice.

The Center is censoring the news channels in the l...

The Center is censoring the news channels in the ladies locker room which must stop immediately. Bad enough the carpet is dirty and stinks but telling the members what they can and cannot watch in the locker room is unacceptable.

What a great center! For the longest time I wanted...

What a great center! For the longest time I wanted to get back into shape but never had the motivation to do so. With the help of their trainers I was able to lose my spare tire and now I am running a marathon in November!

I have been a member for years on and off with the...

I have been a member for years on and off with the frequency with which I actually go. I like doing a combination of activities and have tried all different types of classes from the the dance ones, to the hard core fitness, to yoga, to even the ones in the pool. My suggestion is try different classes with different instructors to find the best fit. Even if you aren't keen on the specific instructor in the class you can find ways to make the class work for you.

I like the improvements they have made to the layout of the floor. the floor space used to be crammed to the corner, but you can be more creative about floor space. Myself and a friend have even used the corner by the rowing machines to do floor activities. and the more open floor plan allows trainers to spreadout and not chew up the same floor space.

Pool tends to make me itchy with the high level of chlorine but I just deal with it. I'm just happy to have the regular pool the therapy pool and the hot tub. Don't be intimidated by older people in the pool classes, you can always make the activities harder or easier for your need.

Thought I'd put in a word about childcare. Don't expect it to be an organized class for your child, but I've had my children there since they were 6 months old and the same staff sticks around and cares for the kids. Older children may be bored but my 5 and 3 year old still enjoy going and seeing the same kids and staff month after month. I appreciate that the fee was rolled into the monthly membership as I had to pay additional for the service years ago. I also found out childcare could be used while going to the spa which was well worth it to me when you need that extra sanity and don't have someone to watch the kids. Just let the staff know where you are.

Parking is always an issue but hey I figure if I'm going to workout then the few extra feet I have to walk is really not that big of a deal. If you can time getting in 10 minutes after the hour when people have just finished classes parking can be easier to find.

I have been a member of Robert Wood Johnson Hamilt...

I have been a member of Robert Wood Johnson Hamilton Center for Health and Wellness for 7 years. I have been supremely satisfied with this excellent facility. The weight room equipment is state of the art and never in disrepair like other gyms. The cardio equipment is very plentiful. I never, ever have to wait for the machine of my choice. And best of all is the staff. They kind, attentive and courteous. I would recommend this fine facility for anybody looking for a place to join!

I would like to give a BIG SHOUT OUT TO MARGIE in ...

I would like to give a BIG SHOUT OUT TO MARGIE in physical therapy. If it was not for her, I wouldn't have the mobility that I have today. She helped me with my back problems so much that I can actually deal with it and she also helped me get full mobility out of my hip replacement which was done by Hari Bezwada who is a genius!!! So I would like to thank Robert wood Johnson wellness and fitness center for having such great people as Margie who is a blessing to me. Love her!!!

Very bad service and Very very rude staff, I was s...

Very bad service and Very very rude staff, I was swimming with my daughter, lifeguard ask us to leave the pool as they only allows 2 hr of family swimming on weekend. and then in min another supervisor Samantha comes yelling at me in front of other ppl makes me and my daughter feeling embarrassing when we already leaving the pool. NEVER VISIT AGAIN and NOT RECOMMENDS to ANY ONE. VERY VERY RUDE TO THEIR MEMBER.

Fantastic price if you're a NB resident. Front Des...

Fantastic price if you're a NB resident. Front Desk can be snippy. I know yesterday 1/08/17 it felt like I was annoying the woman at the desk trying to set up a consultation for my parents but hey, we all have our bad days. Overall great gym, happy here.

RWJ Fitness & Wellness Center - Hamilton

RWJ Fitness & Wellness Center - Hamilton

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