Rush Presbyterian-St. Luke's Medical Center

Rush Presbyterian-St. Luke's Medical Center Review

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T
4 years ago

Zero stars would give a negative 5 stars if I coul...

Zero stars would give a negative 5 stars if I could Worst ER in the universe
Staff didn t even ackloledge I was a human
Excruciating back pain- afraid kidney was failing or kidney stones
Waited over 4 hours and when I asked if I could get an estimate on how much longer I needed to wait....She acted like I was an alien and wanted to argue with me about how long I had been waiting - rediculous and rude
Went to Northwestern and they treat you like a human
I will NeVeR go here again for any reason
They suck!!!!!

y
4 years ago

I Love Rush Hospital!!! Daughter has severe asthma...

I Love Rush Hospital!!! Daughter has severe asthma and frequently is admitted. Esp winter season. The care that she get here at Rush! Speechless!!! Then the care and support they give the families! The stories i can tell. Ok ill tell two lol. First they brought miniature ponies in the hospital for the patients. Second they gave the parents massages to relieve the stress of their child being in the hospital. I have and will continue to donate to Rush hospital when I can. Great Job Rush!!!

J
4 years ago

They saved my son's life and will be forever in my...

They saved my son's life and will be forever in my heart. Thank you to the entire staff at the NICU. Your staff was in tears when Mason was discharged in 12-2018 and beat rhe 15% odds. We will volunteer and return for a personal update.

C
4 years ago

dont. Go to the dermatologist there they don't kno...

dont. Go to the dermatologist there they don't know what there doing I have hidranitis suppurativa hs disease the derm there was like I seen hs this is not hs well they did a biopsy turns out is came back as hs disease so there dermatology was wrong an obviously don't know what there doing

J
4 years ago

I went rush in oak park 5 hours then told me my mo...

I went rush in oak park 5 hours then told me my mom she had to go downtown went and to wait again, but while in oakpark rush I ask for something to eat for her or I can run and get it she had eaten lunch and she diabetic they blew me off for hours.Then they said rush downtown but you need to take a ambulance to sit in another emergency room, I drove and I'm now sitting in another emergency room and I didn't pay for ambulance they were set on getting that money.poor poor service.

D
4 years ago

Great ER. Quick. Try going to Christ Hospital in O...

Great ER. Quick. Try going to Christ Hospital in Oak Lawn. There you have to pack your patients AND a lunch. Plan an all day wait. Go to Rush. The medical field is just like any other business. Patients are a $. Many Drs put patients 1st before the $. Use your own judgement.

P
4 years ago

We brought my granddaughter age 2 in for a procedu...

We brought my granddaughter age 2 in for a procedure . The nurses and staff where amazing with her. Lots of interaction with them which eased our minds knowing she is in great hands . They put her first and made sure they explained things to her in a fun way. Thank you so much for your great care, love for children. Truly blessed today

K
4 years ago

In our injury law practice, many of our clients ar...

In our injury law practice, many of our clients are treated at Rush. They have some of the best orthopedic surgeons in Chicagoland. The nurses and rest of the team are also fantastic.
If you are heading to Rush, make sure you give yourself a bit extra time since the parking garage gets crowded.

J
4 years ago

The ER wait is way too long. My uncle had to wait ...

The ER wait is way too long. My uncle had to wait 6 HOURS to be attended to and he was in so much pain it made me cry seeing him like this. He was finally seen at 5 am. I know there are other people that need to be helped but how is it that they attend those who come in after get helped first while my uncle is suffering for hours? The staff is friendly, don't get me wrong, but they really need to improve their logistics some how.

K
4 years ago

Unfortunately, I had to leave Rush because you st...

Unfortunately, I had to leave Rush because you stop taking HMO patients. My four star review is based on my former medical care at your facility. The staff and the doctors were always professional. I loved the headache free referral system. The facility ample parking. Also, making an appointment was fast too. Then, after my doctor's appointment; I always ate a great tasting lunch. I just wanted to let you know how much I miss your services. Also, how great you treat your patient regarding time and care. You need to teach UIC on Taylor how to run their facility.

J
4 years ago

Wife came in by ambulance. They had us wait on a g...

Wife came in by ambulance. They had us wait on a gurney in the Hall for 2 hours. Did a Ct scan, gave us some prescriptions and sent us home in the same condition.
When things got worse I tried contacting the Doctor, to only find out that he doesn t work in the ER. I guess he was just passing through.
24 hours we (reluctantly) came back to the ER in worse shape. This time they had us wait in the ER waiting room. Until she threw up and passed out.
If you have anything more than a sprained wrist or a cut stay out of this ER.

R
4 years ago

This place is a joke. First my girlfriend went the...

This place is a joke. First my girlfriend went there had an MRI which they told everything looked good especially her gallbladder which had been removed years ago. I could go on with a lot more just know this place is a joke anyone tells you different they just got lucky.

K
4 years ago

Billing office has made so many mistakes and were ...

Billing office has made so many mistakes and were never helpful in fixing their mistakes. All we were told was to call their company in which they outsource their lab readings and fix the mistakes that Rush made. Completely disappointing. Will consider another hospital in the future for all the inconvenience they caused.

D
4 years ago

No

D
4 years ago

I should give the staff at Rush 10 stars as they a...

I should give the staff at Rush 10 stars as they are very caring and amazing especially ICU doctors, nurses and staff and also floor 12 West Stroke floor. The only thing that upset me is that my husband's phone went missing from his room and it seems that no one can do anything about it. I called the patient relation line and it always seems that they have a problem to answer the phone. I am honestly so upset because i have so many expenses and i really need to replace the phone so we can communicate after visiting hours. Patients belonging should not go missing for any reason and if they accidentally damaged the phone, it have the right to know.

C
4 years ago

This review pertains to my experiences at the Rush...

This review pertains to my experiences at the Rush University Medical Center Movement Disorders Center over the past 3-1/2 years. I want to start by saying my doctor there provides me excellent treatment--he alone gets the star. However, the rest of the experience is an ongoing nightmare. I have experienced numerous errors by Rush staff. The level of incompetence is staggering. Repeated errors were made pertaining to medical records, billing, coding of treatments, interaction with the insurance company's specialty pharmacy, and appointment scheduling. When I contact Rush about the errors , I am given incorrect information, lied to, or told it was my insurance company's fault when it was not. Many of my phone calls went unreturned, when I was promised a return call. Billing was horribly mishandled for over a year, turning my finances into a mess and making it difficult or impossible for me to get reimbursements from other entities.

The worst aspect is that, when a mistake is made, there is usually little or no effort made to rectify it. I was either told nothing could be done, or they incompetently made an unsuccessful attempt to handle the situation and made it even worse. Then, I would have to do their work for them so I wouldn't be the victim of their mistakes. I, as the patient, got it done--why couldn't they??? I have spent roughly FIFTY HOURS to ensure the mistakes were rectified over the years, making countless phone calls, writing countless e-mails, and taking copious notes. Many times I had to make lengthy calls to my insurance co. which were pointless, because Rush told me that the insurance co. made errors that the company did not make. They caused me to lose productivity and at my own job, with the repercussion of losing a promotion. I estimate that Rush would owe me over $2,000 if they paid me for all the work I've done to resolve their errors.

I eventually had to contact two people in Rush management to get issues resolved, because the employees below them seemed to be too incompetent, too uncaring, or both, to rectify their errors. I also repeatedly had to bring my doctor into these situations because no one else was helping.

In the latest error , Rush wanted to cancel an appointment I had on the books for months because, due to their error, they did not get prior authorization for the treatment. Cancellation would have meant I would have suffered progressive symptoms that would have interfered with my functioning while I waited weeks for treatment. I was told "sorry, there's nothing we can do, we've exhausted all our options". Knowing that was a lie, I made several phone calls and sent several e-mails, and then I had the appointment I needed. But why do I have to do their work for them and fight for the good service all patients deserve? An institution with integrity would have handled the situation so I could have my appointment and expect me to forgo treatment at the time I really need it because of their mistake.

If you want to go to a very expensive place, spend hours doing the work of the staff, and suffer repeated frustrations from an error-prone employees that don't seem to care what you suffer because of their mistakes, and wait up to 15 months for billing errors to be resolved, then this is the place for you. But if you want to be treated with respect for your time, valued as a customer, and interact with staff that takes the initiative to correct their errors without making you fight for what is rightfully yours as a patient, I highly recommend you go elsewhere if at all possible. Otherwise, you will suffer ongoing aggravation and be treated with disrespect. You will have to fight to be able to have your appointments due to administrative errors. The only reason I have stayed as long as I have is because my disorder is rare, and therefore effective treatment is difficult to find.

J
4 years ago

I ve been a patient since 2000. I ve always receiv...

I ve been a patient since 2000. I ve always received exceptional services from each specialist I ve incurred. However, there are those support staff individuals who don t see the patient from a holistic point. But overall, all my providers have been highly knowledgeable, professional and great bedside manners. The greatest group...Cancer Center! These people are phenomenal.

T
4 years ago

Yes it's big since it's a teaching hospital but th...

Yes it's big since it's a teaching hospital but they have every department/need on site. No driving around town to get this procedure or that procedure. You always come to the same place. Might have to walk more but it's all here.

m
4 years ago

The new buildingi loved it I hate they moved me,I ...

The new buildingi loved it I hate they moved me,I feel so sorry,I wanna go home so bad!!! Im now in the rehab area, nothing like where I was,its lonely like the morgue, my room is old an horrible .noone talks to you.In the new building I was on the 11th floor an it was beautiful an awesomely clean an everyone greeted you an treated u nice. They must be very very under staffed cause I'm sitting here looking crazy as HELL.I WANNA LEAVE SO BAD. I cant believe a rehad place is ran like this. I keep looking out hoping someone comes to see if I need anything or if I'm alive. This is a cold dark place...my worst experience in my life

K
4 years ago

We can t thank Rush Presbyterian enough. After hav...

We can t thank Rush Presbyterian enough. After having a cardio ablation my father ended up in cardiac ICU. Mary Ann and Ewa were our nurses. My father received extraordinary care under their auspices!!!!! They couldn t have been more tentative and tender. They truly care and it showed!
Would highly recommend this Hospital to all.

s
4 years ago

Yes the E R was jam packed and I had a long wait. ...

Yes the E R was jam packed and I had a long wait. After that, my many techs, food service workers, housekeepers, transporters, docs and nurses were great, efficient, kind and wise. They took great care of me. I could not have had a better experience.

V
4 years ago

The front desk lady ( the blonde/bleached one ) wa...

The front desk lady ( the blonde/bleached one ) was EXTREMELY RUDE for no reason! I went at 8:30 pm nov. 16 2019. She had a very negative attitude towards me and my kids. Despite our respect back, she gave us no respect at all. If zero were an option I would (with no doubt) chose it.

J
4 years ago

Rush Hospital has the Best , most thoughtful Kin...

Rush Hospital has the Best , most thoughtful Kind Hearted Doctors ,nurses , staff . They are all some Excellent Saints and Rush Hospital Should Be Given Their Proper Accolades. They Should be given Their Proper Respect and Honor as Well . The Entire Saint Ran Facility of Rush Hospital Gets a 1000 Rating From Real People. Keep up the excellent work Rush Hospital Employees . You all are doing an Excellent Job . God bless . B BLESSED ! .

A
4 years ago

I have been seen at other hospitals, but Rush out ...

I have been seen at other hospitals, but Rush out rates them all. The physicians are caring, professional and take the time to listen to your concerns. I have been seen by various physicians and the staff whether, nursing, PA or office handle things in a professional manner. Although I live in a far south suburb I go out of my way to make sure my doctors are at this hospital. Even the emergency room gives one the feeling of a caring spirited team of professionals who care. Thank you Rush for hiring physicians that are concerned about their patients.

L
4 years ago

I was told by the doctor on the labor and delivery...

I was told by the doctor on the labor and delivery floor that I should have gone to UIC after I told her my prenatal care was at UIC. BUT because I was an employee of Rush, and went into labor on the job I had my twins there. The doctor was very rude! After explaining my experience to patient relations, they told me they would handle it and apologized profusely.

A
4 years ago

Intolerant culture of nurses portrayed by comments...

Intolerant culture of nurses portrayed by comments of Renee Gonzalez, ER nurse that believes she is allowed to take personal vendettas out on the health and well being of a patient should you disagree with her views..FB post reads "Hope I dont see any of you in my ER, I just may make you wait".
If even one nurse can be allowed the lack of fear of consequence and audacity of expressing this type of attitude and directly relate this to her employer, then it speaks to the culture within that facility. Ill be pushing for my family member to choose Loyola Univ. for her kidney transplant soon.

s
4 years ago

The Best Hospital in Chicago.... I've been with my...

The Best Hospital in Chicago.... I've been with my daughter for her knees and shoulder problems. We're very happy with the outcome. Her physician is Dr Verna, a very excellent & compassion doctor. The staffs at Rush Hosp are warm hearted & polite. I've spread the word on how great Rush Hospital is towards the out-patient people. Thank you.

C
4 years ago

As a former employee at this facility, I really ha...

As a former employee at this facility, I really have nothing positive or good to say about my experiences in working there.

My dates of employment at R.U.M.C. was from the 15th of December 2008 through 13th March of 2009.

I haven't had any other steady or long-term job or jobs since then and I seriously have doubt that I will be working anyplace else anytime soon in the near or distant future.

How their engineering departments conducts its own business operations as well as the treatment of their employees, based upon my short three-month stint over there - is not only appalling, but disparaging in its nature by means of its own disciplinary policies and how it selectively followed their own rules or criterion in my own particular case with regard to how I was essentially railroaded and essentially fired, largely because of politics or political motives.

Their department's 2nd shift as well as their central operations and their automated computer-generated work-order system were instrumental factors in the orchestration of my removal and/or involuntary termination of employment at Rush University Medical Center's engineering/electrical department as a Level-1 Journeyman Electrician.

I am a veteran of the Iraq war, of whom was honorably discharged and with a flawless service record.

I felt that my unjustifiable scapegoating was more for political motivation than anything else and that due to the stresses of the situation, and that I was unjustifiably and wrongfully terminated from my job at Rush University Medical Center, this is the precise reasoning behind why I have nothing good or positive to say about my experiences with Rush University Medical Center in Chicago, Illinois.

S
4 years ago

I am a cancer survivor so I have had a million blo...

I am a cancer survivor so I have had a million blood draws. When I have gotten them done at main hospital, I never experienced a co-pay. I went for a blood draw at Rush South Loop and not only did I wait for over 10 mins when no one was ahead of me but the ladies were in back just laughing and talking but also was asked for a $20 co-pay. I asked why and was told that it was standard procedure. Such a disappointment!

Y
4 years ago

Rush ER is the worst. I will be reaching out to t...

Rush ER is the worst. I will be reaching out to the CEO of this hospital as well. It is 9:30 on a Sunday. There are people in this waiting room that have been waiting since 3:30 pm. The staff is unprofessional and rude. One of the patients stated that she heard a doctor say, " oh give that patient some pain medicine, so that they can hurry up and go". This type of behavior in a hospital setting is completely unacceptable. No one wants to come to the hospital. In addition for the staff to be joking, laughing, and discuss personal affairs, does not appeal well especially when this is suppose to be a top ranking establishment. Maybe a little retraining on caring and compassion along with understanding may assist this facility. The sad part is that I work in healthcare and this is quite embarrassing. I hope this helps and makes a difference.

E
4 years ago

My daddy just

My daddy just

got his acid reflux medication

he never had a rectal prolapse ! !!!!!!!!!!!!!!!!!!!!!!!!!!))))***))))))

K
4 years ago

Some of the nurses are great and understands compa...

Some of the nurses are great and understands compassion as well as care and love, others dont care because policy is policy. Hate that only one person can stay over night and not two. Even if its intermediate family. But I guess that's how things are. And to those nurses, wouldn't want to wish this on you but if something similar like my position ever happens to you. Policy's policy right? Smh

N
4 years ago

they expect you to die before you get an appointme...

they expect you to die before you get an appointment with a bariatric doctor, I have gastric bypass a month ago in another hospital 2 hr away from chicago, and for family reason i had to moved back to the city, I call rush hospital trying to see if I could see a doctor there since I had so many complication with my surgery and I cant drive the 2 hr to see a doctor and all I was told was sorry but we cant give you an appointment you need to figure out how to get to the other hospital wow smh nice

e
4 years ago

There is one person in particular(a nurse) that pr...

There is one person in particular(a nurse) that prompted me to leave and go elsewhere. Earlier today, he definitely made me feel unwelcomed upon my visit to the ER. Rush, please address your staff in the ER to be kind and courteous to patients.

J
4 years ago

My ER nurse and doctors were lovely, sensitive and...

My ER nurse and doctors were lovely, sensitive and kind. Triage nurses sent very friendly and welcoming which is concerning for vulnerable patients arriving; and the lady who took my blood did not seem like a nurse and didn't perform hand hygiene at all. She didn't seem like she knew what she was doing, and didn't have professional and social skills to manage patients... besides those awful first encounters, everyone else was amazing and I received excellent care after that. Thank you for what you do, ER team!

S
4 years ago

I am a patient of Dr. Buvanendran at the Rush pain...

I am a patient of Dr. Buvanendran at the Rush pain center. I was referred to him by Dr. Beger for knee pain. So far i've seen more of his staff than him! I have a catheter in my back to help with knee pain and june 15th his staff not him redressed the tubing on my back. He popped in twice to see how his intern was doing then took the nurse away to attend to someone else! The intern told him he needed assistance but he took her anyway. The doctor left then came back in a rush! He jumped in with no gloves and started unwrapping and taping till the intern told him he was okay! He leaves the room with the door wide open as i layed on the table partially clothed! After the intern was done he asked if i was okay and i told him i had some discomfort in my back. As i drove home it got worse! I called the pain clinic 30 minutes after I left and no one answered my call. One hour afer i left i kept calling only to be told by the person taking appointments than she can't call the doctors and i just have to leave a message or go to the emergency room! An hour and a half later i was rushed to St Francis emergency room with severe back pain! Even the emergency doctor had trouble getting in contact with the doctor on call! I'm going to have this catheter removed and i will NEVER use this clinic ever again!

J
4 years ago

Extremely disappointed with this facility. Our so...

Extremely disappointed with this facility. Our son was delivered here and while the doctors at delivery were great the rest of the staff and facility were horrendous. We selected it because my wife's doctor works out of here and provided that it is a new facility were expecting good experience.
Boy were we wrong!!!
The problems started immediately after we got to the maternity suites. My wife was just coming off the anesthesia and trying to get comfortable in her bed so I asked the staff for additional pillows. As we waited for these I checked the closet and found several of pillows, unfortunately upon pulling them out I discovered that they all had streaks of blood on them and no covers. My wife had just had a C-section, so a fresh surgery wound with contaminated pillows is not a great start.
We eventually got fresh pillows and informed them of the bloody pillows that they took away. The next morning we were paid a visit from the housekeeping manager. She was excited to tell us that upon learning of our pillow situation that she ordered a full floor inspection and only found two other contaminated pillows. She told us her findings with great enthusiasm but when I asked her if that was acceptable , she got agitated and left the room.
After this incident they tried overcompensating by sending more frequent cleaning crews, and more patronizing customer service type people that just made the whole stay uncomfortable. We could not wait to get out of there and ultimately decided on an early discharge.

J
4 years ago

Extremely poor service and patient management. Rud...

Extremely poor service and patient management. Rude staff especially ICU nurses and residents. The doctors are awesome but the other staff not so much. They do not tend to patients well and feel bothered by any questions that you may ask. Low standard of care and service especially in the ICU.

C
4 years ago

I have been in waiting room for 4 hrs in severe pa...

I have been in waiting room for 4 hrs in severe pain just to find out that I have to wait another 6 hours just to try to even get a room and be seen so now I'm waiting for a ride to take me to a different hospital where they care about their patients needs and when someone's in a lot of pain.

K
4 years ago

My first surgery I had to wait six hours from my s...

My first surgery I had to wait six hours from my scheduled surgery time. I m currently in a hospital gown waiting for my second surgery and was just told it would be at least a two hour wait. A ten dollar gift card to a hospital Aun Bon does not make up for 24 hours without food or drink while chilling in a hospital gown with a surgical wire hanging out of your chest. I m never stepping foot in this hospital ever again - seriously go literally anywhere else.

PS this hospital bed is 90% pee stains - bring your own linens.

V
4 years ago

Just curious is this the hospital they use in Chic...

Just curious is this the hospital they use in Chicago Med? I watch the show every week and im actually from the south side of Chicago born and raised live in FL now but I grew up in Bridgeport/Brighton Park area

B
4 years ago

Best hospital I've ever been to. After I got stabb...

Best hospital I've ever been to. After I got stabbed they convinced me to get a surgery I didn't think I even needed. Turns out I would of lost my leg if I didn't get the surgery. And at the same time they helped me fix my drug abuse proublems as well. 5 stars best nurses and drs I've ever felt with in my life and I have delt with alot

K
4 years ago

If you have BCBS don't come here. I've been on the...

If you have BCBS don't come here. I've been on the phone for an hour, trying to determine if my ER visit was in or out of network. If it is determined as out of network, they do not want to work with me as far as setting up a payment plan UNLESS I put down HALF, and because it was determined by Rush that I am NOT in network, they will not honor a financial assistance plan.

J
4 years ago

I had surgery here 2 weeks ago. The team did an aw...

I had surgery here 2 weeks ago. The team did an awesome job, and my recovery has been better than I expected. The procedure (and follow up care) was explained well, and all my concerns were heard and accommodated. I've called a few times since with questions about wound care and pain medication, and I have always gotten immediate and professional responses. I would give Rush 10 stars if I could!

g
4 years ago

Most of my doctors are there. They don't get back ...

Most of my doctors are there. They don't get back with you when you call or my chart. Takes forever to get appointments. The hospital itself cancels tests and back to waiting forever to get them. Seems like they're riding on their reputation. But unless changes are made to get quality people the hospital reputation will change.

L
4 years ago

My sister is very sick. We arrived in the ER at no...

My sister is very sick. We arrived in the ER at noon & she STILL has not seen a doctor!!!! This is ridiculous!!!!

Update...2 hours later...finally saw a dr....suspected pneumonia & waiting 1-1/2 hrs for a chest X-ray!!!! Finally arrived to take her. Now 8:30 pm & still have to wait for results & for the dr to come back...probably another hour or 2...unacceptable. Never coming back to this ER..

J
4 years ago

This is the most unorganized hospital i have ever ...

This is the most unorganized hospital i have ever been in. The almighty dollar is the most important to Rush. I have been here longer than need be. My husband and i have been on the phone for the past two days doing everyone's job to transfer me to another facility and I'm still here for another weekend because god forbid anyone work the weekends to release patients to get the care they need closer to home! I am now here for another 3 days. Guess that's more money for rush!!!

A
4 years ago

I had back surgery here about 6 weeks ago and the ...

I had back surgery here about 6 weeks ago and the entire staff at Rush went above and beyond to take care of me. Even though the surgery was extremely painful the care I received from everyone was extremely caring and outstanding than any other treatment I have received elsewhere.

J
4 years ago

This review is specifically about Dr. Mary Rhee an...

This review is specifically about Dr. Mary Rhee and how she treats people. I have no comment on her professional abilities but having seen her interact with individuals it is evident she looks down on people and believes she is better than you. It is unfortunate as I am sure there are plenty of quality and caring staff at Rush but I have seen other posts regarding some of the doctors and staff and their poor attitude towards patients and visitors. It seems Dr. Rhee is apart of that segment at Rush and I hope she changes her ways but I felt obligated to post something.

E
4 years ago

my family has been there multiple times. i've been...

my family has been there multiple times. i've been to ortho, my daughter has had surgery through ent. the docs have been good to great. the only problem is trying to see one. the scheduling system is the worst i've ever experienced. the online request in pointless because they just email you telling you to call them. when you call they will take your info and then sometimes say they can't make the appt for the doc you want because the office for THAT doc does their own scheduling. you're transferred and have to repeat everything. last time i tried to make an appt for a physical i was bounced around for 25+ min and finally hung up before completing my appt request because i had no more time to waste.

S
4 years ago

This is possibly the worst hospital to go to if yo...

This is possibly the worst hospital to go to if you are in any real emergency.

First off the staff did nothing but stand around and laugh like it was some type of play house.

We went because my family member who has diabetes was having severe complications and the ENTIRE time she was there she didn t receive ANY insulin so her sugar was through the roof and she started to swell up. all of this could have been avoided and i pray people stop going here.

N
4 years ago

I was admitted to this hospital in Mother baby uni...

I was admitted to this hospital in Mother baby unit for 8 weeks. I don t usually share experience reviews but I really felt that I had to. Absolutely all of the Nurses were great and very supportive with my situation. Always very positive and with a big smile! They did my stay very comfortable and really cared about my self esteem. All Doctors did great saving my daughters life I will always be greatful for that! and even House keeping specially Martha she was always kind and very supportive with all my staying needs and keeping everything clean. Even the Food was very VERY good to be Hospital food and Friday was my favorite day because they have a special menu with desserts like chocolate covered strawberries. The NICU area as well has all of the nurses and Specialists sent from heaven! They are true angels to babies. Thanks to all of you my daughter and I are alive! Thank you Rush University Medical Center!!!

Rush Presbyterian-St. Luke's Medical Center

Rush Presbyterian-St. Luke's Medical Center

3.3