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Incredible how bad this software is, also incredib...

Incredible how bad this software is, also incredible how employees of said company are giving themselves a 5 star rating. We have had the software for over 2 years and it still cant give our drivers the correct pick up times, cx'd trips still show up on drivers tablets. Drivers see phantom trips on their schedules that dont exist. Pre pandemic our company managed 6-7 thousand trips a day, since the pandemic hit we are at 3 thousand tops and the system cannot handle it. Our old software would require 4 dispatchers to handle that trip count now we need 20 plus dispatchers. Whatever you do dont buy this software, even if it is the cheapest option, you will pay for it in other areas.

If I could only leave ZERO stars that would be gre...

If I could only leave ZERO stars that would be great. My workplace started using this crap over a year ago and it is ridiculous. GPS is missing streets that are like 20 years old, system is constantly screwing up appointment times, and I swear it would probably take you through China to get to Cuba. If you think Google maps is bad, just give this one a try! Routescratch sucks!

The people that are giving 5 stars must work at Ro...

The people that are giving 5 stars must work at Routematch . They most certainly don t work with it.
It is a very buggy system. Routematch 'support' is a misnomer. Trouble tickets literally go for months without being resolved. If you are considering purchasing software for transportation, do yourself a favor and look elsewhere.

Routematch software

Routematch software

3