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P
3 years ago

Purchased a Full Computer Tower from this company ...

Purchased a Full Computer Tower from this company through Newegg in November. The door for the tower came in warped. Newegg tells me to contact Rosewill for the issue. I send in a part request and hear nothing back. Later I call them to check in on the request to be told that they have nothing in their system, the representative on the phone informed me that he manually put in a request and to allow a few days for the part to be found and shipped. I gave them a few weeks since it was the holiday season and have received nothing. I call them again and get put on a wait list for an automatic dial back, never called back. I do not recommend anything related to this company. Very poor customer service.

C
4 years ago

BEWARE - This company will copy your product and s...

BEWARE - This company will copy your product and sell a cheaper version of it to undercut you. The Rosewill brand is owned by Newegg, and if you sell on Newegg they will collect your data to copy your best selling products. Then they will rank their Rosewill branded product higher than yours despite having a higher price, worse reviews, and worse quality. Shady business practices that hurt anyone willing to partner with Newegg and the products sold on there a poor value.

R
4 years ago

This company has horrible customer service..... ca...

This company has horrible customer service..... called and get told I would get an email, never did. Called back and told they would call me back. Never did. Messaged them on facebook several times just for them to look at my messages and never reply anything more than the auto response..... they couldn't give me a simple answer on if I could or could not purchase or find the cords needed for a modular power supply from them.... if this is how they respond to people then I definitely wouldn't reccomend purchasing anything from them in fear of the same treatment.

About Rosewill, Inc.

Rosewill, Inc. is a company that has been creating top-notch tech and lifestyle products since 2004. The company's mission is to improve the quality of living by providing innovative technology solutions at competitive prices. Rosewill products are manufactured with industry-leading parts, ensuring that they are of the highest quality.

The company offers a wide range of products, including computer hardware and accessories, home appliances, gaming equipment, and more. Each product is designed with the customer in mind and undergoes rigorous testing to ensure its reliability.

One of Rosewill's core values is innovation. The company constantly strives to develop new and exciting products that meet the needs of its customers. This commitment to innovation has led to numerous awards for Rosewill over the years.

Another key value for Rosewill is affordability. The company believes that everyone should have access to high-quality technology without breaking the bank. That's why all Rosewill products are priced competitively.

Rosewill also places a strong emphasis on customer service. The company understands that its success depends on happy customers who return time and time again. That's why it offers excellent customer support before, during, and after each purchase.

In addition to its commitment to quality products and customer service, Rosewill also takes environmental responsibility seriously. The company uses eco-friendly materials whenever possible in order to reduce its carbon footprint.

Overall, if you're looking for high-quality tech or lifestyle products at affordable prices from a reliable brand with excellent customer service - look no further than Rosewill!

Rosewill, Inc.

Rosewill, Inc.

2.9