Rose Auto Parts

Rose Auto Parts Review

Reviews 97
4.4
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Reviews 97
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N
3 years ago

My experience was terrific! This is a very profes...

My experience was terrific! This is a very professional business who treated me the way I expect to be treated! Prompt and professional service w/ a smile. Glenn really worked hard to make my experience great. I would recommend this place to anyone. Ask for Glenn!

J
3 years ago

Fast accurate service. The parts are ready when p...

Fast accurate service. The parts are ready when promised and as promised. A new aluminum rim would have cost me about $400 for my expedition, Morris rose A quality matching used rim, $60. In the past I've gotten a transmission from them as well. They also offer warranties on some parts. Friendly knowledgeable staff.

C
3 years ago

Fast and friendly service. Very clean and organiz...

Fast and friendly service. Very clean and organized place. Had the parts I needed and came with a great warranty. Great prices, would buy from again. Would rather buy quality used OEM parts from here than poor quality aftermarket parts.

J
3 years ago

This company is great. Responsible, professional s...

This company is great. Responsible, professional service. Great prices.
I always go to them first.
I called on the side of the road the other day with a cracked axel, they had the part for a great price but told me to call Ford dealer first to see if it's covered under a recall from 8 years ago. These people know there stuff. My van is in Ford shop getting a new axel installed for free. I like to think that all happened because Kalamazoo Rose Auto are the first people I call. Thanks again.

J
3 years ago

The website description of the truck hood we purch...

The website description of the truck hood we purchased, was not accurate. Our sales person, Jack, called and made sure we knew there were imperfections and worked with us on the price. He knew we were traveling a distance to get it and worked hard to make sure we had the information we needed to make our decision. Overall our experience was good and we would go there in the future.

N
3 years ago

I buy parts for BMW retrofits everyday and this wa...

I buy parts for BMW retrofits everyday and this was the first yard to give me the full display cable with a screen. Most yards can not even manage to remove the cables without cutting the cable or ripping the entire connector off.

Great yard, will put them on my very small list of good junkyards.

S
3 years ago

I bought a engine from Morris Rose Auto Parts and ...

I bought a engine from Morris Rose Auto Parts and when my engine got delivered the guy dropped it on its side and cracked the valve cover. I contacted Nick the manager at Morris Rose and he took GREAT care of me. he payed for the replacement parts and labor to fix what had happen. i recommend everyone to go through them if you need anything. They will go out of there way to help you out to their best ability.... Again thank you Morris Rose and Nick for all your help...... Sarah

j
3 years ago

I bought a mag wheel for a gmc envoy. CORY helped...

I bought a mag wheel for a gmc envoy. CORY helped me. He is FANTASTIC!!!!!! hE TOOK LOTS OF TIME AND EVEN SENT ME A PIC TO MY CELL BEFORE HE SHIPPED IT. this kind of customer does not happen in the world today. By all means BUY WITH CONFIDENCE FROM CORY!!!!!!!

E
3 years ago

First time doing business with these guys (We are ...

First time doing business with these guys (We are Chuck's Auto Repair in Grand Rapids). Will definitely be back. Everyone was so professional and attentive; every person I came into contact with told me to drive safe! Very quick and friendly service. Thank you!

p
3 years ago

There aren't enough stars here to give Nick at Mor...

There aren't enough stars here to give Nick at Morris Rose for his help. Car problems are stressful especially when it is a hard to find engine that needs replacing. Nick explained things clearly to me and went out of his way to make things right went they kept going badly. Thank you Nick for being professional, curteous and human.

J
3 years ago

Ordered an alternator for my Ford F-150 took two d...

Ordered an alternator for my Ford F-150 took two day's to get then when I show up for pick up I find out they ordered the wrong one. I said I can't wait another day give me a refund. This is the funny part they charged me a 10 percent restocking fee even after making me wait for two day's and ordering me the wrong alternator. I will never do any business with them again. Totally wasted my time and screwed me out of $10.00.

T
3 years ago

Really bad experience

Really bad experience

Here what happened;
Hello i would like a 2012 honda civic roof airbag sedan passenger side.

They answered yes we have it.
I side i would like it to be shipped to me because it 200miles away from my house. They said they have to put in plate for it to be shipped

I was ok. How much for the sipping

They said 150$+92$ for the part

I was like it is to much

So i end up driving to them 2h drive and I arrived at the front door. Nobody looked at me or even offered help they are on their phones and after 20 minutes he said and looked at me I thought you already gotten help. And then I asked for air bag to be taken out they said it is going to be 3h to take it out since i did not say to take it out.

Then he looked in the computer and looked at me said ohh soory we only have driver side. OMG. Ruin my day. Pathetic. Unhappy customer.

Very disorganized and horrible service

F
3 years ago

I having my 2006 Jeep Rubicon repaired at a local ...

I having my 2006 Jeep Rubicon repaired at a local auto body shop. They ordered a Front end from Rose when it came to the shop It was bent, parts would not fit and the part was not even a Rubicon axle case. They don't have a clue as to what parts are in their inventory. good luck with this place!!

N
4 years ago

Just dealt with Morris Rose Auto for the first tim...

Just dealt with Morris Rose Auto for the first time. They had some hard-to-find OEM wheels to replace the peeling/leaking rims on my daily driver. Since I live nearly two hours away from Morris Rose, one of their salesmen, Michael, was good enough to have the parts pulled and send me pics before making the trip. The parts were good, the prices were fair, and their treatment of me as a customer was excellent. Couldn't ask for anything more.

S
4 years ago

Very seldom post reviews only when there to one ex...

Very seldom post reviews only when there to one extreme or another. I rate this business 5 stars. I called on a hood for my Honda Cr-v and talked to Mike or Michael on the phone. I told him I'm looking for a color matched hood replacement and wanted to know of any imperfections or any other details before i make the 3 hour drive one way to pick it up. He was spot on on all the details of this hood and it turned out to be a smooth transaction. When i went out back to the double doors to pick it up the gentleman was very friendly also. Quite a change to your usual salvage yard personnel. I hope the owners treat and pay these people well, they deserve it. This place is well organized like my shop and has it going on.

J
4 years ago

I live in California and this auto parts store is ...

I live in California and this auto parts store is all the way in Michigan. They have very friendly staff and were able to answer my questions. They also got back to me quick with pricing of a Toyota Tundra transmission I was looking at. Ended up buying the transmission and I even asked for a small discount to which they granted me. Best decision I ve made so far because my Tundra is running beautifully now with the transmission they had in stock! Definitely recommend it!

D
4 years ago

VERY expensive but almost always have exactly what...

VERY expensive but almost always have exactly what you need. Ever since LKQ closed down next door, they have risen prices again and it's kinda insane on their pricing. Some parts they can't seem to tell you how the condition is? But others it's great.

B
4 years ago

Ordered part on eBay. Negotiated fair price. Pic...

Ordered part on eBay. Negotiated fair price. Pick up was perfect. They had the part uninstalled and ready to go first thing Monday morning after a holiday weekend. They were kind and the place was clean. I'll definitely be headed back.

a
4 years ago

Very helpful and friendly, clean and organized off...

Very helpful and friendly, clean and organized office. The didn't have the part that I needed on their lot so they got to work on sourcing it for me, which is a far cry from the type of service I've received from other scrap yards. Definitely returning to Morris Rose for future needs.

T
4 years ago

The hole experience with Morris rose was very good...

The hole experience with Morris rose was very good, they went above and beyond to fix a problem that was not of there making, they stood behind a part that was shipped in from another state, they lost a lot of money to do the right thing for the customer, a huge thank you to my salesman Spencer and to management for turning what I thought was going to be a very bad situation into a very good outcome. I would highly recommend them for all your auto parts needs.ty Terry

J
4 years ago

I ordered a 2006 body control module, I received o...

I ordered a 2006 body control module, I received one for a 2004. I messaged them and left a voice mail and have not been messaged or called back. I would leave zero stars if I could. I do not recommend.

B
4 years ago

Prices they give online are different than on the ...

Prices they give online are different than on the phone. Greatly different. I understand as a mechanic i have access to certain parts sites with cheaper prices that consumers don't have but when their price over the phone is $500 higher than on the website they listed then that is rediculous. Either poor communication or highway robbery to those who aren't mechanics or dealers.

D
4 years ago

Excellent experience, dealt with Cory via phone, d...

Excellent experience, dealt with Cory via phone, drove 370 miles and got my tail gate..very smooth transaction....one girl got a little testy when my friend used the term "junk yard" but over all, I am very happy with my transaction.

Rose Auto Parts

Rose Auto Parts

4.4