This agency is a scam. They take advantage of strangers and students who can t see what they are paying for before arriving to Seville.
Warning! Do not rent an apartment through Roommates !!
This agency is a total scam. She takes advantage of foreigners and students who cannot see what they are paying for until they arrive in Seville.
Important! Do not rent an apartament with Roommates !!
I rented a room in Seville for the 5 months of my Erasmus and I had no problem with them, when the contract ended they returned my deposit quickly and without any problem. They were very kind and gentle. I advise her.
* English below *
Scammers. The prices of the rooms are very high, they gave me a room with a mattress taken out of the garbage, and I had to buy a new one. They have left us two weeks without hot water in winter. And they try not to give you back the deposit. They just cheat students and foreigners. And they enter the flat without warning.
Scammers. The price of their rooms are very high. The room they gave me had a mattress taken directly from a dumpster, I had to buy a new one. They left us without hot water for two months in the middle of the winter. They try not to give you back the deposit. They simply scam students and foreigners. And they enter the flat without informing you in advance
I arrived in seville stressed and worried that I had left it too late to find an apartment, but after a trip to roommates I felt reassured by the friendly and helpful staff and managed to move in to my new apartment just 2 days later
I really do not recommend this agency to anyone .. they are not professional and do not know how to manage their business well .. arrogant and poorly educated with attention to the customer almost nothing. they seek advances from every situation and from every person regardless of everything
Wonderful deal. They helped me find the habilitation and I also had the opportunity to meet many people thanks to their stays :)
Magnificent company that offers accommodation to stay at a very affordable price. The treatment is excellent and they have very good qualities. I recommend it.
I used Roommates Sevilla to rent my accommodation for my year abroad and they were great! The room was exactly like the photos and I had no real problems with the agency throughout my time in Seville. They were especially accommodating during the lockdown period where I had to return to England, they allowed me to pay on paypal and were very understanding about everything. The only thing I would say is slightly inconvenient is having to pay in cash and often I would not know how much exactly was needed and so I wish they would have let me know how much the electric bills were before I came to the office. Other than that, I would highly recommend Roommates Sevilla, the staff are all very friendly and are always ready to help whenever they can!
AVOID THEM IF YOU ARE ERASMUS!!!! They only want to earn money and don t want to solve problems in theis flats because they have to spend money. Also they try to keep your money charging more money in the house spenses ( light, water, gas...) and they will keep part of your deposit once you leave.
Magnificent place to look for accommodation in Seville, mainly for university students. They help in everything, very good service, friendly and advise you on services in the area that you rent as supermarkets, to go out, have dinner, communications, bus etc. Unbeatable quality / price ratio.
I moved in 3 flats with Roommates Sevilla since I arrived in Seville 2 years ago. They always have been very helpful, attentive to what I was asking for and there when I needed them. If you need a furnished, fully equipped place in Seville, call them, you might find the place you are dreaming of...:)
That agency prevalea the situation of Erasmus students who can not defend well when they arrive in a new place abroad. To avoid!
Good office, it has good floors as well as all kinds of prices. :)
I met Roommates on Instagram. I rented a private room in the center of Seville and they were always very kind to me. They helped me a lot, when I arrived I had no idea of Seville and when I needed help, I just had to go to the office and they answered all my questions. I really recommend Roommates Sevilla. If I ever go back to Seville, I will visit Juan, Eva and Angela in the office :D
I rented a room for my erasmus for one year through Roommates, the agency is serious and the staff are always available and attentive! Highly recommended!
They do not fix the damages, you can only pay by hand (no transfers), they go on the floor to show other rooms without warning and they put other people without warning. I'm looking forward to the end of the contract.
They do not fix what is broken, you can only pay in cash (no trasference), they come inside the apartment to show the other rooms without telling you and they accept people in those rooms without telling you. I am looking forward to finishing the contract.
Very helpful Company!
I was very happy with Roommates Sevilla during my stay in Sevilla. My room was exactly like in the photos and they helped me with every problema as fast as they could. The staff was always friendly.
Thanks to them I got to know many young people from all over the world.
I HIGHLY recommend renting a room or appartment with Roommates Sevilla. In fact, I couldn't wish for a better agency to rent a flat with! I moved to Sevilla almost 6 years ago when I was very young (19 years old). I was very nervous and anxious about everything, especially finding a trustworthy company to rent a room with. However, the minute I stepped into the Roommates Sevilla office I immediately knew that I had found an outstanding agency! I have seen a number of staff come and go in the office and I can tell you that they have all (past and present staff) helped me so much whilst living in Sevilla! I 100% trust them, I have always felt very comfortable in my accommodation, and I always know that I can talk to them if I need anything, whether it's about my flat or anything else I'm worried about or struggling with as a foreigner in Sevilla. They dedicate so much time to helping their clients and they always go above and beyond to make your time with them extremely pleasant and comfortable. I honestly don't know what I would do without these wonderful people! They have made my time in Sevilla and in my flat very comfortable and happy. They are such a welcoming and caring team of staff and I hope that many more people will be lucky enough to rent accommodation with them in the future. I will certainly be staying with them for some more time and I am very very happy about that I cannot thank them enough for being so good to me and for being a lovely community of people who make me feel safe and secure in my house and in Sevilla. Muchisimas gracias, Roommates!
Great rental company in the center of Seville. They helped me a lot over the years when I arrived in Seville as a confused guiri 3 years ago, haha. I am still renting from this company today and I always recommend to my friends who are planning on staying in Seville long term. The owner Juan is also very helpful as well and has helped with any problems and answered any questions that I have had. People in the office are always very friendly as well and open to help. Been renting here for 3 years and plan to stay many more
