Romantic Central Park Weddings Review

The Ritz Central Park has some of the most stunning views of the park anywhere in the city. The rooms and halls are a bit dated, but the views are to die for!

Exceptional experience at the Ritz for our Anniversary in New York
Conceifres were top notch looking after us

Great job to the staff

Had a company party here. Great setting, great service, great time all around.

My husband and I, stayed at The Ritz-Carlton NYC in 2011.
Absolutely beautiful, service is impeccable, delicious menu and fantastic rooms with great views.

Great location to Central Park and luxury boutiques.

Highly recommend.

It s the Ritz. It s everything you could ever hope for in a hotel. Friendliest staff and most comfortable hotel ever.

We were visiting the friends here...super nice hotel. We would like to live here! Super nice and food was great!

Perfect place to wait for our runners in the TCS NY Marathon 2017

It was beautiful and the people who worked there were kind and helpful

This hotel exceeded my expectations. My husband and I are in New York for work and we are very happy. The staff is too incredible and helpful with what to do. I will stay again. Unfortunately we have a reservation somewhere else but I had to share. Thank you for a splendid time. The walls are a little thin but I don't want to complain. It was not anything we could not handle.

Ultra-High-End luxury hotel. Newly renovated floors with exceptionally decorated luxury rooms. Overlooking Central Park with highest end shopping and dining in walking distance.

Excellent customer service! Dog friendly, meticulous rooms VIP service. My stay made birthday celebration very special!

There isn't much to be said about the Ritz that you don't already know. It's the Ritz. It's very fancy and the staff makes you feel like 1 million bucks. And be prepared to pay for it.

Polite and attentive staff. Scrumptious food and immaculate facility. Didn't get to actually stay in a room upstairs looking forward to that next time

We celebrated our 20th wedding anniversary here and the entire experience was a true delight. The staff was so friendly and helpful and they went above and beyond to make our stay comfortable. I would definitely come back and enjoy another getaway here with my wife.

They have one of the best public bathrooms I have ever had the pleasure of using.

Elegance, a bit of magic, a lot more than just a place to spend yhe night.

Best hotel for a weekend in midtown. Very reasonable rates. Room and food credit package can't be beat. Picture postcard view of cental park. Very friendly and helpful staff. Convenient parking. Drinks and appetizers from 5 to 7 PM included. This was our 4th visit. Will definitely return.

Beautiful hotel and great views of the city. Staff is so accommodating and friendly. Suites are lavish and wonderful with great amenities. You get what you pay for here.

If this is your thing and you can afford it this is a beautiful hotel in a beautiful location. I gave it 5 stars, some might consider it 4. I have been here quite often, and the staff is obsequious without being overbearing. The rooms and the decor are nice, but places like this are really all about service.

To the hotel: pleas don't let the administrators ruin this place...

My wife enjoyed the spa treatment at the Ritz Carlton. Beautiful facility

A little smaller than I would have hoped for but you can't go wrong

They know customer service, perhaps the best. Incredible amount of super cool tiger oak wooodwork, very relaxing in the middle of the NY chaos.

Yoder Crane Service was blown away by the thoughtful and creative gift the Ritz Carlton staff created for us while celebrating our new business.

Location, location, location. And everything nice:)

Stayed for just the weekend. Wonderful rooms, friendly and helpful staff, delicious room service, location is perfect to spend time in central park

Wonderful afternoon tea in the Star Lounge! Best scones I've ever had. It includes tea refills as well. Highly recommend to anyone who is a fan of afternoon tea.

Great experience at Ritz Carlton, they have a good culture for fince customer experience

A Ritz-Carlton experience that is not ...

An ok experience at The Ritz-Carlton New York, Central Park, which for a Ritz-Carlton is not acceptable.

Check-in service was unfriendly and impersonal which was a surprise when you consider that I'm a Platinum Premier member with Ambassador Service, and that is meant to be the "Ritz-Carlton". Apparently, spending 125 nights a year in Marriott products doesn't mean much to them. No upgraded room available albeit the hotel was mostly empty. I was given a room with a view to other rooms ...

The room was mostly ok except that getting the WiFi to work required a phone call and one of the black-out curtains didn't work at all. About the curtain, we only found out at 1 am when we tried to close it ...

Cleaning carts were parked overnight in front of my room door, which made me feel I was "stored away" in the broom closet (see pictures).

At check-out, I requested the folio to be emailed to me, which they never did.

I won't be back. I don't have a problem paying for something nice when I want it. It is inexcusable to pay for Ritz-Carlton to get service I could have gotten from the Sheraton.

Very bad I got drinks spilled on me by the service, service did not come, people of the hotel were very rude.

Amazing service. They even took care of us when a local restaurant screwed up our takeout order!!! When the restaurant wouldn't fix it, the Ritz Carlton did! Totally best hotel ever! We have stayed here many times, and every time, it gets better and better.

I didn't stay here, but I am an avid member of Ritz around the world. I was a little disappointed with the service and layout of the bar, food, and front lobby. I still give it 4 stars, cause its the Ritz and I love them no matter what. - The bar is tight and awkward but service was good.

It was a warm stay during a cold March 2014. Fantastic experience of my first visit to New York through the Ritz-Carlton.

Strategic location great room and wonderful service.

Great staff, spectacular view of central park and convenient location

I d give a zero star rating if I could.

Soo disappointing! Dirty, greasy headboard. Dead flowering plants. I asked for extra blankets that didn t come the first night when asked.

I asked for a tea pot in the room and it a coffee maker with paper cups, and k cup for tea, which doesn t allow the tea to steep.

Hostess didn t tend to their station and kept guests waiting needlessly.

Great view of the Statue of Liberty with very dirty windows.

Woken up after 9:00pm to ask if I d received my tea pot. The one I was provided was a coffee pot at 3:00pm. Not sure why they waited six hours to ask. I said I was fine and sleeping. A half hour later, I was woken up again. After that, I was unable to go back to sleep until after midnight.

Offered a credit that didn t materialize.

It s understandable that it takes a while to get the car. However, it was very cold and the outside door was left open. This is a horrible waste of energy and very unpleasant for the guests.

I don t blame the staff. They were all very kind and trying hard. It was terrible Management. Zero attention to detail. I ve had a much better experience at inexpensive hotels.

There is no point in spending your money to stay here until they get new management and train their staff.

Across the street from Central Park, this iconic luxury hotel is a 9-minute walk from the Museum of Modern Art.

Plush rooms feature luxe linens and marble bathrooms with soaking tubs, as well as minibars, flat-screens and Wi-Fi (fee). Most have park or city views. Suites add dining rooms and living rooms with pull-out sofas. Club-level quarters provide access to a lounge with free food, drinks and Wi-Fi. Room service is available 24/7.

Dining options include a sophisticated bistro and a renowned bar overlooking Sixth Avenue, plus an ornate cocktail lounge offering afternoon tea. There s also a high-end spa, a fitness center and event space.

Astronomical rooms but they charge for everything including wifi

Stayed August 19 and 20 th 2016, splendid weekend, top shelf all the way. Brian the barkeeper was excellent as was Antonio the doorman who greeted us coming and going with a smile as big as Central Park. Until next time, keep smiling !!

Very pleasant atmosphere. Good drinks.
Service is great. Usually meet fine company.

COMPLETE DISAPPOINTMENT, UNPROFESSIONAL AND THREATENING STAFF, CORPORATE AND UPPER MANAGEMENT UNRESPONSIVE!

I was having a drink by myself at the Star Lounge when a patron (under some form of influence presumably) acted strangely with the staff. It got to a point that the bartender (CELINE) even gave the check to the patron (without him requesting it) so that he will leave. Instead the patron sitting next to me started harassing me, I repeatedly requested that the patron stop his line of inappropriate (sexual) questioning and the bartender's move was to seat him 2 seats further from me (instead of asking him to leave or calling security). He continued harassing me and I asked the bartender for the manager because it was obvious that the bartender was not going to solve this situation. 15 minutes later I requested the manager again and Celine REFUSED TO CALL THE MANAGER! I went to find the manager myself and told security I will be calling the police if the situation is not addressed properly. Celine demanded my credit card prior to leaving the bar (apparently that was her biggest concern) and I talked to the front desk manager who tried her best to rectify this and told me that she will comp my drink.

Security was called and about 30 minutes later the patron got even more intoxicated and was taken out of the bar. NYPD was called by then but in the meantime the patron ran away... I asked Celine kindly to cooperate with law enforcement to which she responded that she did not see ANYTHING (really?). I told her that if she is intentionally going to omit information that is illegal and called obstruction. To her defense came CHUCK and ordered me out of the bar and as I was standing by front desk, he almost (intentionally) bumped into me, showing dominance and arrogance complimented with his threatening behavior.

In the end, they still brought out the bill for me, but I did not sign it because the manager said it will be taken care of (1 drink) and they still pushed the charge through so I had to call AMEX to dispute the charge.

I raised issues with the manager, emailed the director of the hotel and corporate, furthermore I also mailed in a certified letter with my complaint and remained completely polite in the entire process. This was 1 month ago. Nobody cared and apparently after waiting for 1 month I can say with much certainty, nobody will care. That is what you can expect at a fine establishment which used to be the pinnacle of upscale hotels.

Not only in this Ritz-Carlton, but I will never step foot in ANY Ritz-Carlton Hotels in the future, ever. Very sad how this once upscale brand turned into an establishment where a customer's complaint goes unanswered.

I only stayed one night (visiting family) NYC itself is overrated but the hotel was really nice everyone there was really nice.

Simply a great hotel, service and concierge are fantastic. Good selection of cognac s for the late night post dinner swig. The suites are great, obviously a lot smaller than in other cities #this is New York. Very comfortable bed. Happy to return!

We are at this hotel for honeymoon and 4nights, my husband and I will not live again. Employees do not speak English or managers. They are charged with the use of all facilities in general 40euro, a shame. We can play tennis 40euro to participate in the competition. Then we went to the sialic acid in the locker room and the staff said 'will extra 20euro per person'! what? Are you kidding at the 40euro tennis match after taking a bath? But unfortunately it won't close you.

The bar has horrible customer service. The bartender wasn t familiar with the drink i ordered and then preceded to tell me he needs a translator to speak with me. I m American, not sure where he s from. Then the waitress Lada was horribly rude and unfriendly .. I thought I was at the motel 6

There's no doubt that the Ritz is one of my favorite hotel chains. However the Central Park New York Ritz Carlton is unbelievably gorgeous. The staff is extremely friendly the rooms are magnificent and you cannot beat the location. I highly, highly recommend this hotel.

Amazing employees made my stay extra special...that Cassidy in guest services is a fantastic asset

Super hyped place - but despite being ambassador elite and jan 2020 being an off season, I did not get a good room - and mind you, there were rooms vacant of same type on higher floor with better views!

Meh, anyway - except the views also did not like the general vibe of room - cramped too much furniture in room

Love this place - rooms are big and comfortable - the guest area has great snacks and drinks - go there for afternoon tea - small sandwiches and pastries etc and really good tea

this is luxury - and handy to everything you want to do in the city

World-clasa hospitality and luxurious accommodations. If your room isn't park facing, the view will be a little less impressive. Dinged a star because at this price you can find some even more fantastic experiences (although not in the heart of NYC)

The in room dining is a joke. We stayed 3 nights and each time there were mistakes, ranging from minor to ridiculous. I.e. forgot bacon with breakfast; no cheese on a quesadilla. Management was less than responsive at all levels. Door men, front desk and housekeeping all what you would expect from a 5 star hotel but the food & management have serious issues. I recommend trying other nearby options.

I just checked in to the Ritz Carlton Central Park location and the service is incredible. It's my daughter's birthday and they decorated the room with balloons and a streamer, had a beautiful cake and cards for her AND had a DVD of Drake (who cancelled his concert this weekend - which is the reason we came to NYC this weekend). From the moment we walked in, everyone was amazing, accommodating, and delivered exceptional service. Ritz Carlton, you are our hotel of choice from here on (and we have stayed at every top hotel in NY). Thanks, Agatha Bis

Beautiful hotel. Only complaint was that our check in was at 2 p.m. and it wasn't available until after 6 p.m. and they did nothing to compensate or change accommodations which really sucks. Thought customer satisfaction would be one of their main concern but not the case.