Love Robbie Macs Pizza now caters! The wife and I have used their catering services for two large family dinners. Saved us so much time, and everyone was so impressed. We can not say enough good things about Robbie Macs Pizzeria.
Do yourself a favor and order from literally anywhere else.
I orders chicken and waffles, a calzone, garlic knots, and parmesan fries delivered. Mind you I live exactly a half mile from this place. Wasn't feeling well so I figured delivery would be great.
Well, an hour and 40 minutes later (even though I ordered at 3pm, not exactly rush), my food finally arrived.
The calzone was burnt and about 80% bread. The garlic knots were burnt. The fries weren't cooked all the way. Finally, the chicken and waffles I waited so long for was also messed up. The waffles were cold and soggy and the chicken was dried up.
Have some lovely photos to share.
Oh and when I tried to complain they told me there was no manager and to call back later.
Oh and upon calling back they were total jerks and didn't want to refund me. Are you serious?
Good work on literally being terrible from top to bottom.
We ordered two pizzas. Because we did healthy choices we were not expecting their pizzas to be so good. We are them so fast and didn t take pix but next time we will! #musttry their #happyhours
Cancels my meal after giving it to someone else 45 min later - garbage place
Edit*
Awesome, thanks for reaching out. I'll consider coming back.
Great taste but waited 20 min just for a slice of pepperoni.
Great freaking N.Y. style pizza!
The bomb!
Nothing like the pictures. It is a little hole in the wall with no seating or TV's.
Great pizza!!! The ice cream sundae is delicious !!
Pizza was 'ok'...delivery guy forgot drinks and ranch dressing and returned several mins later (would have appreciated acknowledgment). Got the job done...
I work across the street and go here for lunch often. The food is great. Sandwiches, pizza, pasta salad are all A+++.
I had a good lunch there with a slice of pizza and a side salad that hit the spot. Great little hole in the wall
Great tasting expected offerings, and some expected surprises that defenitely do not disappoint! For anyone who cares as much about the service and family food as they do the taste, you'll be happy with the way the way they run their business. They care, and it shows. Highly recommended.
Mom and pop home made pizza made with really fresh ingredients. Robbie knows what's up and treats his customers right. We ordered 3 slices and since they didn't have any slices made he made us a large pizza ! It was great. Pepperoni sausage and mushrooms. I've been going to Robbie Mac's since they were on Van Nuys and Ventura Blvd and they still have original menu items such as their amazing Meatball Sandwich.
Would recommend this place to anyone.
Awesome Restuarant. Great Food. good customer service. Very friendly staff. Family Owned. Will recommend to everyone. FIVE STARS.
Open late and decent options for an easy meal that doesnt cost much but isnt fast food.
Amazing. They have the most excellent pizza. Cheesy saucy deliciousness. Better than, well almost any other pizza in LA. Plan ahead they get busy!!! Thanks boys.
Came highly recommended. Was delivered on time.
Upon opening the pizzas immediately after delivery guy left, discovered they were all wadded up in the box. Obviously dropped. Not the end of the world, but the phone call to the shop definitely made this a go from disappointment to unbelievable. First person I spoke with didn't really have much to say, but said they would get a new set of pies sent out. 5 minutes later, get called back saying the best they could do was 50% off. Really? Eventually got on with the owner. I was basically told that he runs a small business, they can't afford to send free food, and that the pizza left their store in perfect condition. That was probably true. But that has no weight on what happened en route. But the owner/manager/whatever said that the delivery kid was awesome, trusted him with his life etc, and delivery guy said he didn't drop them, slam on brakes, or whatever.
He said explicitly that he trusted that guy more than me, which I really don't care about. I never asked for free pizza or a refund, but them to be REPLACED. As in, come get this pizza, 100% untouched, and replace it please.
I have ZERO motivation to say that my pizza is ruined. I didn't want freebies, just what I ordered. I gave them $83, I just wanted my money's worth. The kid that delivered it, who I was told would have no motivation, probably dropped it and was covering his butt. I'm not even irritated about that, as people make mistakes. Heck, if the delivery guy said he dropped them, I would have been cool about it. But come on, WHY would I ask for replacements? I guess the guy at the pizza place thought that I could have dropped it and wanted it replaced (was accused of that by the owner) but I'm not really that trashy of a person.
So basically, I went back and forth with this guy for 10 minutes (family watching me, hungry) as his offers went from 50% off, to a free pie, to 2 free pies. At this point, damage was done. I asked if I could send him pictures, he said yes, I sent them. IMMEDIATELY after receiving the pictures, he told me "replacements will be there in 20 minutes". Wether he started believing me or not, I will not take food from this guy. There is no trust in this relationship, and I'm not going to eat or let my family eat any replacements from this shop.
I made my offer: my $ back in trade for 100% of the pizza delivered, or a bad review. Well, you just read this so you know what I got, and my family is eating wadded up pizza that might have been good, but now we are all kinda grumpy. Even more so now that I've read some reviews that say that they received food in bad condition and other issues.
What's more expensive, being an okay company and replacing 3 pies delivered 2 miles down the street, or a bad review? Photos added.
Good pizza at a great price, plus you can order online. Our family loves Robbie Mac's pizza!
Great Pizza. Great Customer Service. If I'm ever in the Sherman Oaks area again, I'm definitely going back.
Pizza not good. First bite bad taste. Bad sauce bad cheese. Ok crust. Churros were stale. No one Italian works there for sure
I am an Italian. I don t know why I keep making mistakes like this
Their meatballs are pretty good. I guess
My son brought a group of 20 (including us two parents) here to end his 18th birthday celebration with a pizza feast. We had planned to go to a different pizza place but it was too small to accommodate our whole group! A quick Google search and we wound up here. They accommodated our sudden arrival with grace and aplomb, the pizza came fast, and it was AMAZING. We had the BBQ chicken, the white spinach pizza, the Marguerite, the chicken pesto (adding pineapple at our request), and another one I don't remember. It doesn't matter. Any pizza you get here will be GREAT. Yes, the crust is as good as they say. But let's not overlook all the rest of the ingredients! Everything looked, smelled, and tasted top quality. One of our party had sworn off bread for Lent (?!) so had a salad, and the salad got rave reviews too. It was so big she shared it and still took some home in a small pizza box-- most of us were so stuffed with excellent pizza we didn't have room to try her salad as well. Next time we'll try the garlic knots. And their other pizzas...
Oh yes, we liked the folks here so much we shared our birthday cake with them. (so if you work there and are reading this, YES we are "those sweaty people from the trampoline place" and we really did write that review about you, as we said we would!)
Been here a couple times, and everything is just a bit too flavorful or saucy for me. For example, Kobe beef sliders - buttery, rich garlic knots serves as bun for what tastes like kabob meat, with a tasty but overpowering sauce. Too many strong flavors arguing with each other, it seemed like the combination was made of convenience and not with thought to overall impact. Knots are good by themselves but even at that I could only eat one or two.
The staff is super nice, is is a cozy little spot with a cute patio (if you can stand the fumes of Sepulveda), but I find the food to be one dimensional and not for me.
Extremely high quality food here. I tried the Marguerite and BBQ Chicken pizza and they both were very delicious. I live close by so I'll definitely be coming back. Owner is also very personable with his patrons.Thanks Robbie!
Service is swift and pizza is amazing, outdoor sitting at night gives wonderful view of Sherman Oaks.
The house salad and the grilled chicken penne dish were both excellent.
I was here Whit my girlfriend today we so hungry and they very nice people they make us food so fast and delicious.Thank you for them I love them
I ordered a Cesar salad for pick up. It was ready when I got there. The man who took my order over the phone was very personable. He was also a pleasure when I came in to pick it up.
Couple things to note:
- it was really warm inside, I felt terrible for the people who work there.
- the parking is limited so I had to illegally park to pick up my order.
Another great pizza place, specifically for large Sherman Oaks style crust. Pizza quality can be hit or miss. Pizza by the splice is a bit over-priced.
Great Pizza, Great Atmosphere, Awesome Staff. I always enjoy coming down to Robbies, whether to watch a game or have a slice.
If you are in the valley area you gotta try this place out, great Italian food, the service is awesome . I have always had a great experience coming here.
The food was so bad, I don t like it at all.
It was burned. Don t order food there
Best pizza in a ten mile radius!! You will not be disappointed the cheese is so gooey and delicious
Excellent service. Dude on the phone was super helpful and the delivery lady was very nice. Lasagna was great. Chicken sandwich was good. fries were fries. Thanks guys!
In LA it's just any normal pizza restaurants like pizza hut, dominoes,papa John's, but on some real deal this place has the best pizza, wings, and every food here is just delicious and the workers are very chill and this is a must need in LA!!!!
Really nice people, it s a family restaurant. They seem to genuinely care about their customers. They are truly Italian fans
Great Pizza as always! The gentleman was nice, open at 4pm and made the pizza. But....what happen to the place?? It looks stripped down. No TV, no menu on the wall, the ice cooler wasn't on there were only 6 drinks in the cooler??
I got a warm bottle water??? Is that all there is to the place. I wanted to eat there but it was hot with no AC on and there was a large trash can near my table. Goodness what happened? I hope it gets its charm back.
Wow! Excellent service. They treat you like family well manner and delicious food. Calzone is my favorite
Got racially profiled because I'm black. I would NEVER return no matter what!
Good friendly service..
Food cooked with skills and love..
Head good thin crust pizza here and the service Was great to
Pretty cool place! Pizza here is just awesome. We stopped by after work here and had very great time chatting and eating their yammy things.
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