I paid for their services when l bought my truck and when l tried to use their warranty, their customer service representative was extremely rude, very unproffesional, caughting me off every time l was trying to ask a question. Very expensive lesson learned. I would not recommend them to anyone looking for auto warranty.
Had a supervisor call after a tough call. Very responsive. I am pleased with the whole process and how this company responds especially after conflict. That shows character not often sought in business organizations. Thank you!
Angelica Masiel was an absolute pleasure to work with. I can not stress how easy it was to get my windshield replaced. The communication was just incredible. No hassle no stress! I spoke directly to Angelica and kept communication with only her. That was for me, the best part. I didn't have to call again and again. Thank you Angelica for all of your help.
I had a interaction with Danielle this morning from their tire claims department. It was very helpful and the way the executive guided me was very professional and pleasing. Keep up the good work Danielle.
Tim McLaughlin was a awesome sales rep handled my customers claim quickly and professionally
Great support and assistance. Rep was friendly and helpful and filed my windshield replacement claim without issues
With one phone call and a receipt I quickly was approved for reimbursement. Excellent follow up!
Within 15 min of confirmation of windshield repair contract, my windshield replacement was scheduled and set in stone. Nice to know these guys are on the ball and ready to go! Big Thanks!!
Tim McLaughlin was the best customer service rep I've dealt with in a long time. Very friendly, responsive and helped me every step of the way. He is a great asset to your company.
I am so impressed with their customer service! We were so frustrated with the tire company which wouldn t honor our Roadvantage Tire Replacement contract. After contacting Roadvantage, they took care of us immediately!
roadvantage.com
