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J
3 years ago

My wife and I arrived around 9pm and was greeted b...

My wife and I arrived around 9pm and was greeted by a nurse, and dus to the corona virus, I was asked to wait outside, which is certainly understandable. After a while and normal tests for blood pressure and temperature, she was led into a waiting room. My wife mentioned that the conditions in terms of cleanliness was not at the level you would expect of a hospital, and how hot it was and in fact the odor evident in the building and in her waiting room. She was suffering from a lot of pain inside her mouth and lips, from canker sores, and the doctor who saw her spent just a couple of minutes with her, and then gave her a very small amount of medicine, that would only relieve some of her pain for about an hour. We ended up at a Price Chopper Grocery Store at 11pm, so we could purchase a non prescription product, as any further medication was denied by the doctor in the emergency department. Essentially very little compassion by this doctor for my wife's condition

H
3 years ago

Small hospital. Stunning river views. Very impress...

Small hospital. Stunning river views. Very impressed with the care my friend recently received. In and out of ambulatory surgery on schedule. Staff was efficient and friendly. Parking was easy. No cafeteria.

V
3 years ago

Management and billing is extremely unprofessional...

Management and billing is extremely unprofessional and shady. There are better run places for medical treatment nearby. It's also expensive for what it is. I would not reccomend this place to a loved one or friend.

A
3 years ago

The staff is very unprofessional and extremely rud...

The staff is very unprofessional and extremely rude. They won t ask for a name if you call for someone specific, they will just tell you I don t know their name, so I can t help you with a large amount of attitude behind it. I feel a HUGE change in staff is needed to run the hospital the RIGHT way, to make patients more comfortable

L
4 years ago

Small convenient local hospital. Have used this e...

Small convenient local hospital. Have used this emergency room more times than I care to count. Remember they have limited services but we are so grateful to have this resource in our community. For the most part they do good work.

M
4 years ago

My husband hurt his ankle while we were at our fam...

My husband hurt his ankle while we were at our family s island and the nurses met us at the dock, rolled him up in a wheelchair and in no time at all he s xrayed, in a soft cast sporting crutches and we re outta there. The doctor, nurses, rad tech and admissions clerk were EXCELLENT!!
Thank you for your northern hospitality!
Dave and Mercena Rivas Cornelia, Ga

g
4 years ago

While the medical attention I received for a infec...

While the medical attention I received for a infected finger from a rusty fishhook was adequate, the billing fiasco that ensued was nothing short of a disaster. They "amended" the bill for lab work 3 months AFTER the original was submitted to my insurance. The amended portion was never submitted. The net was I had to submit it AFTER I paid it and that screwed up my deducible accounting royally since it bled into the next year. My advice.........drive the 30 miles to Watertown to a real hospital or Urgent Care center.

J
4 years ago

Fast no waiting for ED services. Small but effici...

Fast no waiting for ED services. Small but efficient! Received great care at 2am on a Sunday morning. Board Certified ED Doctor present. RN's, and support staff were courteous and friendly. I hope I don't need to go again, but good to know the hospital is there and competent.

About River hospital

River Hospital: Delivering High-Quality Healthcare Services

River Hospital is a leading healthcare provider that offers high-quality inpatient care, emergency services, and outpatient services for routine and diagnostic testing. Located in Alexandria Bay, New York, the hospital is accessible by boat and car. The hospital has been serving the community for over 100 years with its state-of-the-art facilities and experienced medical staff.

In this article, we will explore River Hospital's history, mission statement, services offered, medical staff expertise, patient experience and satisfaction rates as well as how to access their services.

History of River Hospital

River Hospital was founded in 1898 by a group of local residents who recognized the need for quality healthcare in their community. The hospital started as a small cottage with only six beds but has since grown into a modern facility with 15 acute care beds and an Ambulatory Surgical Unit (ASU) that offers same-day surgery on an outpatient basis.

Over the years, River Hospital has undergone several renovations to keep up with changing healthcare needs. In 2010-2011 alone they invested $20 million dollars into renovating their facilities to provide better patient care.

Mission Statement

The mission of River Hospital is to provide high-quality healthcare services that meet the needs of patients while maintaining affordability. They strive to be responsive to changes in technology while remaining committed to providing personalized care that meets each patient's unique needs.

Services Offered at River Hospital

At River Hospital they offer a wide range of medical services including:

Inpatient Care: Their team of highly skilled physicians provides round-the-clock monitoring and treatment for patients requiring hospitalization.
Emergency Services: Their Emergency Department is open 24/7/365 days per year providing immediate attention when you need it most.
Outpatient Services: They offer routine diagnostic testing such as X-rays or blood work on an outpatient basis.
Primary Care Services: At their Family Health Center they offer primary care services such as annual physicals or vaccinations.
Ambulatory Surgical Unit (ASU): Offers same-day surgery on an outpatient basis for specialties like orthopedics or general surgery.

Medical Staff Expertise

The medical staff at River Hospital consists of highly trained professionals who are dedicated to providing exceptional patient care. They have specialists in various fields including cardiology, gastroenterology , neurology , oncology , orthopedics , pulmonology , radiology among others . All physicians are board-certified or board-eligible within their respective specialties ensuring patients receive top-notch treatment from experts within each field .

Patient Experience & Satisfaction Rates

At River hospital they take pride in delivering excellent customer service which translates into high levels of patient satisfaction . According to recent surveys conducted by Press Ganey Associates Inc., which measures patient satisfaction scores across all hospitals nationwide; over 90% percent rated them positively regarding overall experience during admission process . This shows how much effort goes into making sure every aspect from admission through discharge runs smoothly .

How To Access Their Services

To access any service provided by river hospital you can call them directly at (315)482-2511 or visit them online at www.riverhospital.org where you can find more information about specific departments/services offered along with contact information if needed .

Conclusion

In conclusion,River hospital provides top-notch health-care facilities accessible both via boat & car.They have been serving the community since 1898 offering various health-care related amenities ranging from emergency department,in-patient/out-patient department,Ambulatory surgical unit(ASU),primary health-care center etc.Their team comprises highly skilled professionals who are dedicated towards delivering exceptional customer service translating into higher levels of customer satisfaction.River hospitals' commitment towards excellence makes it one among few hospitals nationwide where customers feel satisfied throughout admission process till discharge .