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v
3 years ago

Food was good, no place for non-gamblers to sit an...

Food was good, no place for non-gamblers to sit and wait for gamblers. Is it really to much to have a sitting area for smoking non-gamblers? There used to be a place next to the bar. It was our holiday tradition to eat at River City and let the gamblers in the group play while the rest of us had a drink. I guess we must look for a new place.

C
3 years ago

The casino is pretty similar to other casino's lay...

The casino is pretty similar to other casino's layouts. The tables are often crowded. The smoke is everywhere. Dealers are solid. Pit bosses okay. Never stayed in any rooms. Parking lot is huge. Solid place.

W
3 years ago

I have attended many events here. They have all be...

I have attended many events here. They have all been a wonderful experience. The staff, the facility, and the food are all top-notch. I don't think there's a better atmosphere for a professional gathering in the area.

H
3 years ago

The person working in the cleaning service left a ...

The person working in the cleaning service left a surprise in my hotel room toilet and did not flush, the pork was not cooked thoroughly and the crab legs at the buffet were still frozen. The manager did not want to replace them. I wanted a refund, and did not get it. Terrible service. Wont be coming here again.

T
3 years ago

On

M
3 years ago

My wife and I try to visit the casino often. It is...

My wife and I try to visit the casino often. It is such a beautiful place and they not only have neat machines but also keep new ones coming in so as to keep it very interesting. We have visited all casinos in the surrounding area's and prefer River City by far.

S
3 years ago

My husband and I have stayed her several times. We...

My husband and I have stayed her several times. We really enjoyed ourselves the last two times. Very nice rooms, nice staff that seem to go above and beyond. We decided to stay for two nights for my husbands birthday. I reserved one room king bed, the room we usually get for the price we paid this weekend was double the price. We get to check in and she says two queens, no that's not what I reserved. The desk clerk apologized, and said they didn't have any other room available with a king. We get to the room I call reservation and I am told it's simply a request and she will have to go back and listen to the call like I'm lying. Finally calls back and again says well it is a request and there are no king size beds available. Then even though we have a late check out I get woke up by housekeeping at 7:45 vacuuming outside our door. All kinds of loud commotion, my husband looks at me and says great! I don't think we will come back to River City.
I would give room service five stars, it is excellent. Front desk staff we dealt with was outstanding. But in all I was very disappointed this time.

D
3 years ago

Buffet had less and less on the menu and cost is g...

Buffet had less and less on the menu and cost is getting outrageous. Casino slots no longer hit or give bonuses and pay out of bonus sucks example. Out of thirty spins won $2.76 on a $1.50 bet

R
3 years ago

Both the casino and the hotel are quite impressive...

Both the casino and the hotel are quite impressive in their own ways. The casino feels spacious and clean, and the hotel and event spaces are modern and well-maintained. If you're looking for something to do, or to even host a large event, I can see this property working well for your needs!

C
3 years ago

Ok

R
3 years ago

Just after falling asleep someone banged on the do...

Just after falling asleep someone banged on the door and ran. Not only is that startling to someone it put my friend into a panic attack. Not cool....Then the night before we left the emergency alarms were ringing in the middle of the night. Instead of relaxing I was excited to go home! Not sure if I would go back.

B
3 years ago

It was very smoky from all the people chain smokin...

It was very smoky from all the people chain smoking you had to wear a mask unless you were smoking so we were like the only ones wearing a mask to bad the masks didn t help with all the smoke I smelled like an ashtray when I left won t be returning they might wanna upgrade their ventilation system....

C
3 years ago

The staff was VERY rude. We were at a blackjack ta...

The staff was VERY rude. We were at a blackjack table for about 2 1/2 hours when the floor manager for no reason (other than they werent making money off of us) straight up took our stools we were sitting on the entire time. His name was Dan, he said we werent alowed to sit at this paticular table by the bar! When we went to complain to his manager about it they KICKED US OUT OF THE CASINO! NEVER EVER will I have anything good to say about this establishment. Horrible staff.

J
3 years ago

Fun

J
3 years ago

Good

River City Casino & Hotel

River City Casino & Hotel

4.1