I had a good experience with this company. The website is easy to navigate and find information. The customer service was helpful and responsive. I would recommend Rickards Management for their services.
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Rickards Management is an amazing company. I had a great experience. The website is easy to navigate. The customer service team is friendly and helpful. Will definitely be using their services again!
I'm very happy with Rickards Management. The website rickard.uk.com is easy to use, and the customer service provided was top-notch. Highly recommended for their excellent service.
The services provided by Rickards Management were satisfactory. The website is easy to use, and the customer service team was responsive. Keep up the good work!
I had a good experience with Rickards Management. The website is user-friendly, and their customer service team was helpful and responsive. I would recommend their services to others.
I had a positive experience with this company. The customer service team was helpful and assisted me throughout. The services provided by Rickards Management were satisfactory. I would recommend them.
The user-friendly website of Rickards Management was impressive. The customer service was excellent. They answered all my queries promptly and professionally. I highly recommend their services!
Rickards Management is doing a great job. I'm satisfied with their services. 👏 The website is well-designed, and the customer service team is efficient. I would definitely recommend them.
The company Rickards Management is average. Their website rickard.uk.com is not very user-friendly. The customer service was decent, but not exceptional. Overall, it was an okay experience.
Rickards Management has met my expectations. The website is functional, and I had no issues navigating it. The customer service team was friendly and addressed my questions promptly. I'm happy with their service.
👍 Rickards Management provides excellent services. The website rickard.uk.com is informative and user-friendly. The customer service team is prompt in their responses. I am satisfied with their support.
Didn't tell us of issue with other flats( major water leak) that they had known about since March. We've had to seek legal advice, sale through misrepresentation. Don't bother complaining to Rickards it only falls on deaf ears. Will never use again and definitely won't recommend.
I have never delt with such an amazing estate agents! Erin could not have done enough for me on what seamed to be a straight forward sale that turned out to be a massive headache for me. She kept me up to date with what was happening and did a lot of chasing solicitors! I couldn t have done it with out her. 100% would recommend. Efficient and professional. Thank you again.
Rickard Ashington RE 18 Rothlea Gardens, Stakeford
Not only were the owners of this property a disgrace, the staff at Rickard became ignorant, dismissive and patronising.
Long story cut short:
We did everything required; we requested a completion date of 1 September to help the owners and Rickard (it was supposed to be 16 September) and we kept Rickard updated weekly, sometimes daily, every step of the way.
The owners of this property were and are very difficult people to deal with.
Rickard are too. They called us numerous times for updates as they wanted the sale moved along because "...we're waiting for you" - yet we were the ones keeping the sale alive and they knew it!
We were told by Rickard that we DID NOT need a survey. What estate agency would say such a thing regarding a 1960s property? We knew something was dodgy at that point.
We said we were going to get a survey completed. The owners began to act even worse.
So, we had a level 3 survey completed and found major hazards affecting not only the value but the habitable status of the property. You cannot move in the way it is.
Following the survey, the owners began acting terribly. Not only did the wife attempt to defraud my wife and I with the survey company, they made a most unreasonable demand last Thursday - they demanded the sale was completed and exchanged within 24 hours! Now we all know this is impossible - the solicitors were dumbfounded, our mortgage company was, the survey company was, other estate agents were! But Rickard went along with it.
I asked Rickard to call me last Friday after they spoke with the owners as they knew it was impossible to complete and exchange. They never called. Instead, they had relisted the property without telling us! Absolutely disgraceful behaviour.
So, be careful people. Rickard KNOW there is something wrong with this property and do not want prospective buyers to have a survey completed and be made aware of the problems. The owners don't want you to know either.
BE CAREFUL! YOU'VE BEEN WARNED!
EDIT - There is a five-star review by a "Marc Stewart" below - Marc Stewart actually runs the Rickard Ashington office.
EDIT - Rickard DELETED their review section from Facebook entirely following my leaving this same review on their page. Wouldn't you think they'd call me? Shameful.