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What reviewers say about Retailwire

Generated with AI from 9 reviews on Trustburn · updated 51 days ago

Reviewers generally describe Retailwire positively, frequently praising the website as easy to navigate, user-friendly, and offering a wide selection of retail industry news or products. Several reviewers also highlight prompt and helpful customer service as a strength, though a couple of reviewers felt the customer service was slow and inadequate. Overall, the feedback pattern is mostly favorable, consistent with the average rating of 4.2 out of 5.
What does Retailwire do?

Retailwire is an online discussion forum for the retailing industry that provides curated news topics each business morning for commentary from its BrainTrust panel of industry experts and general membership, producing virtual round tables of industry opinion and advice. It was launched in February 2002 and is described as going beyond conventional headline news reporting.

What are the most common complaints about Retailwire?

The most common complaint among reviewers centers on slow and unhelpful customer service, with two reviewers specifically noting that responses to their inquiries took a long time and were not very helpful. No other consistent complaint themes appear across the reviews on file.

AI-generated from reviews on this page. Verify anything important with the company directly.

Serge Wintgens
Reviews 1

Retailwire is a company that I had mixed feelings about. On one hand, their website was easy to use and had a great selection of products. On the other hand, their customer service was lacking. It took them a while to respond to my inquiries, and when they finally did, they weren't very helpful. It's a shame because I really wanted to like them.

Meenu Gupta
Reviews 1

I had a wonderful experience shopping on Retailwire's website. The selection was great, and the navigation was easy. The customer service was also very helpful and responsive. I will definitely be shopping with them again in the future.

Joy Randel
Reviews 1

Retailwire is an average company. The website was easy to navigate, but their customer service was lacking. They took a long time to respond to my inquiries and were not very helpful when they did. Overall, I would rate them as average.

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About Retailwire

RetailWire is the retailing industry's premier online discussion forum. RetailWire, launched in February of 2002, goes beyond conventional headline news reporting. Each business morning, RetailWire editors pick news topics worthy of commentary by its "BrainTrust" panel of industry experts, and the general RetailWire membership. The results are virtual round tables of industry opinion and advice covering key dynamics and issues affecting the retailing industry.

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p/o box 150546
Categories
Online media