My experience with Resto Clean was a excellent experience. They were professional courteous and had empathy for what we were going through! To all the people at Reston Clean thank you for a job well done! Everything looks great. Like it never happened.
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Resto Clean did work for us on our home in October, and they did a very good job with the cleaning and drying out work on our home. They were great to work with and were very flexible with me helping me be able to make payments over time. They were very happy and nice and just overall great to work with. Very good customer service!
My experience with Resto Clean was amazing Adam Aldrich is a very professional eemployee and knows exactly how to do this job I did not question the work he did even for a second very positive hard working individual
We met through the Meridian Chamber of Commerce and they came right out when called. They provided a well-defined estimate and then were able to schedule promptly so we could get the work done before a closing. I have been a Realtor in the area for over 25 years and I will call them again in the future.
They did a good job cleaning carpets in our store. In addition, they were flexible and provided the service on Sunday when we were closed. We highly recommend Resto Clean and will use them again.
Rick, Nic & Jonathon came out to our house to clean up the water damage from our dishwasher leaking. They were extremely courteous and did a great job. I would recommend them to anyone.
Awesome! These guys got out to my house right away and were in and out in a flash. The gentleman who came out, was on time and very kind. I am very happy with their service and would definitely recommend them to a friend. They were originally booked up on the day that I needed them to come out, but were able to squeeze me in that morning. Super happy with their work.
Great service! Very kind and thoughtful, walked me through the process, explained clearly everything that was happening in layman's terms. Couldn't be happier.
Restoclean s carpet cleaning is second to none. They helped move my furniture and were more thorough than other services I ve used. Colt was passionate about carpet cleaning, if that s possible. Great people and a great company.
These people are amazing! I had a devastating flood from a burst pipe and mold that was making me extremely sick, and Carey was out there immediately. His guys were very nice, professional and helpful. I ended up moving to an apartment where again I became sick, called Resto Clean, and they came out immediately. Sure enough, mold again. About a year and a half later, I bought a new home, and within months, I was sick again, out came Resto Clean again, sure enough mold in both bathrooms due to water damage. In 3 separate restoration jobs with this company, I have had zero issues. They are professional, quick and kind, which is nice when you are going through a difficult situation like this. Thank you everyone at Resto Clean!
Not only are your people efficient, they are kind and respectful. Beginning with Ethan, and then Paul and crew and San and crew. All were wonderful to work with.
Nick came out and gave us an honest evaluation of what needed to be done to get our walls dried out from water damage which prevented us from having to spend more than necessary. Thanks Nick!
Being a first time homebuyer is no joke! During a whole house re pipe, our plumbers found water damage in the wall between our two bathrooms. We were also aware that there was water damage in the crawl space that was found during the home inspection. Our plumbers recommended three different companies to handle the clean up work and we interviewed all three. RestoClean was very professional during our quote, explaining the process and how it is challenging to understand the scope of a project until the work begins. They were the mid price option, and we felt very comfortable with their team when we chose them. The work was completed over a three day period and the team, including Dean and Jeff were great at keeping us updated about every finding. The project grew a bit to include the removal of our master shower and asbestos work. The team from RestoClean was great. They provided updated quotes, explained things very throughly, and left our home clean and mold free. While we hope to never need their services again, I would have no concerns about bringing them back into our home.
Worst company would never reccomd! I had sewage water causing mold after they "cleaned" not even a month later mold grew back and is spreading through out my apt. They cut corners and are not worried about your health and safety
The men who work at Resto clean were very easy to work with. They were polite and helpful and worked as fast as ants on an anthill, organized and with precision. Thanks especially to Paul and the funny fellow (don't know his name) who were particularly friendly and polite as they worked. They took a bit of time to answer my questions and calm my frazzled nerves. You are appreciated!
Yesterday, February 27, my husband and I discovered that our basement had flooded (even though we had placed many, many drains in the backyard to prevent this from happening). It was about 5:00 when I called Resto clean. the woman who took my call was so kind and supportive. She said that she would get us scheduled right away. Ten minutes later we received a call that someone would be over within 30 minutes. Sam showed up and began working on the situation right away. He listened to everything and conveyed all of his ideas and plans to us. This gentleman was so friendly and patient. We just couldn't believe it!! The gentlemen who came over to assist (and one young lady) were just as kind and supportive. I will never call anyone else for this type of service. Sam and the other representatives of the company were simply OUTSTANDING!
Cody and Robert were knowledgeable, courteous and professional. Though our job was too small for their services, these two young men were helpful throughout the free estimate. I was completely comfortable having them in my home.
The entire team at Resto Clean was amazing. Each individual I spoke to took the time to explain things thoroughly. Respectful, detail oriented, helpful, professional, flexible, hard working, always on time, responsive. I would highly recommend.
Wonderful experience with the crew at Resto Clean! They were fast, efficient and did a great job on our bathroom mold mitigation. This company has integrity! Highly recommend them. Thank you guys!
As a property manager, we need trustworthy dependable vendors. RestoClean has been there for us time and time again. We have used other disaster type clean ups companies and the results have been a nightmare. With RestoClean, they handle everything and communicate so well. They have helped us remedy countless floods, mold damage and crawl space remediation. They are truly awesome and they care out our tenants and our owner clients. Highly recommend.
Fast service and Paul was extremely thorough with our water leak in our kitchen. He explained what the moisture device was reading and kept us informed throughout the process. Paul worked quickly and efficiently and made sure there was as little impact for our daily life as possible. This was a big task as we had 2 dehumidifiers and 12 fans in our home to dry out the moisture. Highly recommend resto-clean and especially Paul.
Resto Clean, out of Nampa, ID resolved one of the most serious household problems we've faced since owning/living in our home over the last 37 years. Without realizing it, we had a broken feeder line from the kitchen to the main sewer line. All we knew was we were getting sick, and becoming more so as time went by. To shorten the story, we called Resto Clean for an estimate for mold.
While checking the crawl-space, they found no mold, but the other just as serious problem - the broken 3 inch sewage feeder line and the resulting huge stagnant odoriferous pond of waste water. Five days later, they were out, in our crawl space and began the removal process of all that putrid, smelly pond.
It turned out to be a three day process. During that time, we were privileged to the most polite, friendly, but professional technicians I could ever want in my home. Their work was not hurried, but constant without wasted time. At all times, they were cautious to make sure our properties, furnishings, and floors were protected as they worked.
Resto Clean earned a 12 out of 10 in all categories from the Davis house hold. I thank them for both their professional service and quick response .time.
I called for assistance with 2 large batteries that were disposed of next to a power box at the corner of our property. Resto Clean showed up in 15 minutes and picked them up. Great job and response. Very much appreciated when Idaho Power and Republic Services or Nampa police department could not offer assistance. Thank you!!!!
Sam Rodriquez is the kind of guy you wish all your repairmen guys were. He is clean, his clothes were clean, he scraped his shoes each time he came into the house (new carpet but he didn't ask, he's just the good kind of person that would do that even if the carpet looked like the inside of a dog's kennel!) and he was friendly, knowing how to look you in the eye and shake your hand like an upstanding person should do. Sam explained what the moisture meter counter he had in his hand did, he explained about wet insulation being so bad (doesn't seem to be any) if any mold of any kind had started (it had not), and he estimated the days our water had been leaking in the house, and was right on from the day we first noticed it. Sam is an expert and I hope to see him again, restoring the house. I would certainly trust him, and therefor his Company!
Very professional! They showed up on time and did not waste time while they were on the project. Resto clean also gave the best price with high quality work. Greg did a fantastic job with the trim on my cabinets and Josh did the most amazing tile work on my stairs! I will be hiring them again to finish all my other contract work. Most importantly they do not take advantage of their customers with their pricing. They are up front and honest. Matt Cooper even made sure I had a complete breakdown of expenses when other contractors would not provide their estimated breakdowns.
Cody and his team did an awesome job getting things taken care of quickly and efficiently. He was thorough in his assessment, checking on progress daily until the cleanup was completed. As soon as it was, Barry came by to help us in the next steps of the repair process. Resto Clean did an excellent job communicating with us and the insurance company. We will definitely work with them again if the need arises.
Ask for Paul Greear he and his team are Amazing. Patient, effective, always communicating as to what was going to happen next. Made losing the Kithcen for a couple months much easier than it could be...
We recently had water damage in my master bathroom and bedroom. We called Resto Clean and we happy with the service. Sam H was great, very professional, we were very happy with his hard work and service, Thank you!
I had a water heater blow at midnight doing significant water damage to my basement. The water was shut off and early the next morning Resto Clean was on the job. Paul, Nick, Charles, and Barry were on the job taking care of everything. They were very patient and took the time to explain everything that was happening and what would happen next. They arrived when they said they would, they were extremely responsive, punctual, and professional. The quality of the work was also fantastic. Everything went smoothly and I can't say enough about how fortunate I was to have them for my project. I highly recommend them - they're the best!
These guys are absolutely Amazing!! We worked with Cody & Jared and they were so friendly, professional, and knowledgeable. On time everyday and called before they came. They did a great job with the clean up too!! I highly recommend using them!! 5 Stars all the way!!! Thank you guys for an incredible job!!
After a death in the family, I hired Resto Clean to help clean up a hoarder's house. They turned an impossible task into a managable one. Resto Clean was competent, kind, supportive, dedicated and above all, professional. I hope never to need their services again, but if I ever do need those services, Resto Clean is my first call.
What can I say I love restoclean! Well I happen to work there so I am biased. If you have a water damage fire mold or any other issue that needs cleaning up when it comes to your house or your building give us a call and we'll take care of it. We offer Fair service fair prices and professional response.
Guy and Charles are amazing. They worked quickly, had great communication, are very nice, and went above and beyond helping me with the issues I was having with water damage. I'd definitely call them again to help me. Thanks Resto Clean!
Our office building experienced significant water damage last week and the team at Resto Clean jumped right in and got things cleaned up quickly. Paul and his crew (Martin, Ethan, Cody, Sam and Britton) communicated well through the process and went the extra mile to minimize the damage. Thanks from Social Work Department at Northwest Nazarene University.
Even when helping the community with NON-EMERGENCY requests, this company is very friendly and quick to answer. I can imagine how well they respond when there is a crisis to deal with. Keep up the good work. :)
Cody came to clean all the carpets in my house. It was right before the holidays, and they were great to work me into their schedule. We have some high traffic areas, and Cody did an AMAZING JOB getting out the tough stains! He was very kind, professional, and on time. This company and Cody were great to work with. I will be calling them again! THANK YOU RESTO CLEAN!!!
Jeremy Howard had everything extremely organized taking away my fear of accomplishing this clean up area with the number of people and schedules in our home. Thanks to Nick doing such a great job with his hard-working team and Josh the finisher, we our thrilled with the finished floors and woodwork. Thanks to your team for handling everything down to even tightening the bolts on my treadmill!!!
Resto clean is the second Co for Mold remediation I've used in the last 12 months. Resto clean had and used far superior methods and practices during their clean up process of the mold problem. Cody, the technician took great care and pride in the methods he used in restoring my home and environment. Overall performance and result is of the highest caliber. I recommend Rest Clean to any looking for superior methods and results. Thank you Resto Clean.
The team at Resto Clean are very professional, helpful, communicative and skilled. From Erik who came out on a weekend to start the claim and provide an initial estimate, to Cody and Jerad on the mitigation team, and to Matt and Greg on the rebuild team. I will definitely use their services again and absolutely recommend them to anyone in need.
I had a leaking water heater on a Saturday. Sam came out right away. Assessed the problem and set up all equipment to dry out the area. Very prompt and professional. Thanks, Sam.
Cody and the guys at Resto Clean were amazing! I had a water damage at my home and the service was prompt, professional and efficient. They were very courteous and respectful. I would definitely recommend this Company!
From start to finish the men came in and worked through the problems of the leak and set about making the damage a memory. Dillon, Jared , Nick and Joel and Wes were true professionals and my wife and I were extremely impressed with all the men. Thank you . P.S we very highly recommend RestoClean !
From the initial consultation (RestoClean offers FREE inspections!) to the final day of the job, the team at RestoClean was outstanding. Very professional and knowledgable in their field, they put my mind at ease answering all my questions and walking me through every step they were taking to ensure that my crawl space was taken care of. Cody and Jered were the primary employees I had the pleasure of working with. They took care with my newly sold home, covering all the walk areas in plastic sheeting and even sweeping the hard surfaces before leaving. Cody took pictures of what my crawl space looked like, the mold growth they were going to treat, and showed me how they were going to go about the process. When the job was complete, he showed me the final pictures and I was amazed at the difference! It looked brand new. When the inspector came out to inspect my home for the buyers, he even commented on how well done the remediation was. If I ever need these services again in my future home, I will hands down be contacting RestoClean and highly recommend their services!
Paul came on Saturday to help us get our dryer hooked up, priceless help through this crazy time of our house flooding. He went to Lowe's to get the right dryer vent, came back and stayed until it was installed and drying clothes!!! RestoClean guys have been our heros!
Our department was hit with massive water damage, effectively shutting us down. Paul and his crew were in and had us up and running in a matter of days instead of the week and a half we were originally anticipating. Crew was very professional and responsive to us. Thank you on behalf of this Counselor Education Department at NNU.
The service provided by this company was above and beyond. I feel like they were extremely sympathetic to our home disaster and would highly recommend them for any restoration work.
Resto Clean was suggested by our real estate agent, as several of her clients had used them in the past with good results. We contacted Nate to schedule the appointment. Within a few days we had our inspection, estimate of repair and how soon they could do the work. Cody came out to the house and was an absolute pleasure to work with. He did a comprehensive inspection of the site. The estimate was extremely reasonable and timely. Cody's work was top notch and completed on time. I will say that he has been the most trustworthy service person that I have procured services from in the 15 years that I owned my home. I highly recommend Resto Clean if are looking for a job well done by people that care. These are the guys to call!
Had to call in this company because the first company did a poor job and did not do the necessary work to properly dry out my flood in the kitchen so now working with this company and I am throughly impressed with the response and professionalism of the guys who came up and finished the tear out of cabinets only to find black mold after two months waiting for someone to actually tear out cabinets to find the mold growing up the walls and in the flooring as they cleaned up mold and took out all effected drywall and used kilts to seal the wood and set up fans to dry out the flooring and now waiting to get the floor dryed to finish the restoration as I m hoping that this company can complete this project in a timely manner as I highly recommend this company to anyone who is needing this kind of services!!!!
I was thoroughly impressed by the number of 5 star reviews Resto Clean has, and decided to contact them for a quote. I now personally understand why this company has such a fantastic reputation! Cody did an excellent job. Every aspect of his customer service was professional, timely, friendly, personable, and thorough. (Resto Clean offers free quotes, so it won't hurt your pocketbook to consider their services. If you need anything from carpet cleaning to restoration work done, don't miss out on a chance to work with a great company.)
Cody and his team are amazing! He was professional, kind, patient, understanding, and very thorough. He worked with the insurance agent and handled everything in a timely manner. I highly recommend this company and their services. In a difficult time, he was exactly what I needed and made everything happen efficiently so I could focus on other tasks that needed to be taken care of.
These guys are the best....I would not have anyone else do my carpets. They are extremely polite and very professional. The job on my carpets always turns out better expected; I have a little dog that likes to piddle and the smell can get pretty bad. As soon as the carpet dried...the smell was gone! Thanks Cody!
I thought I had a leak because my carpet was wet. Cody came out and thoroughly looked in the room, outside, and in my crawl space...no leak. But...I do have a new dog in the house (she s potty trained, Mom!!) As embarrassed as I was, Cody was professional, gave me a referral for a carpet cleaner, and didn t charge me! I was stunned. We give free inspections...and you don t need us. Thank you RestoClean...friendly, professional, and provided a solution.
Very impressed with the professionalism and customer experience focus of Resto Clean. They take great care of my insurance clients and keep advised of their progress.
We needed mold remediation. We had water damage in our garage due to a problem with our roof design. The scheduler was very helpful when I called and scheduled an appointment for the following week. Cody arrived right on time. He was very kind and professional. Restoclean provided a free estimate which was awesome. Sam arrived a day earlier than expected due to an opening in their schedule. Sam was also very professional. His work was very thorough and he explained the process. He also cleaned up the work area well. The price of the mold remediation was affordable. Thank you Restoclean!
We had water leak thru the roof mild mold and of course things were wet. They did a great job removing the damaged material and prepping for restore. Would use them again.
Worked with Barry Campbell project manager and his crew Cody Berg and John (don't have last name) they were very professional and friendly. Great job I would recommend Restoclean to everyone.
Restoclean is Amazing! I had Cody and Nate at my house to clean my carpets and they were amazing! Very nice to my 3 kids, very polite and professional! My carpets look brand new and my house smells AMAZING! Will never use another company again!
Needed urgent service for cleanup at our business. Cody showed up immediately and assessed the situation. Provided guidance on what next steps should be. Cody was extremely professional, thorough, friendly and knowledgeable. Cody and Jared did a great job and I would highly recommend them for any service they offer. We are definitely a customer for life! I would highly recommend a raise!! I can not give enough praise for the work done at our location. Many Thanks!!
Responsive and timely. I couldn't have asked for better service. Willing to discuss all options for project and provided detailed, line-item, estimate. Cleaned my furnace and duct work. Wonderful job.
Resto clean came in and made our experience great. After the trauma of the flood it was so reassuring to have Paul Greer of Resto Clean arrive and hear from that everything would be all right and they could get us back to normal again. Paul took great care in his work and made it feel like we could trust our home to him, as though he was an old friend helping us out. Each follow up person, from Barry to the others kept up this high standard of customer service. i would strongly recommend Resto Clean.
My husband and I bought a new home and had the laundry room flood after only living in the home for a week! The crew with Resto-Clean was kind, respectful, compassionate, and professional. They answered all of our questions, and helped us through the process. They continued to communicate with us directly, until the project was completed. Wonderful experience! Thanks Guys!
I want to show my appreciation to Dylon and Cody! They were very kind and explained everything step by step. They were so empathetic and were able to put my mind at ease. Great communication skills also very honest and they didn't cut corners. Very helpful and I am very grateful thanks again Resto Clean and also to Dylon and Cody!
Cody,Jared and Joel came right out and started the job very quickly Cody explain In detail in what they were going to do each step of the way I would recommend Resto Clean to others great job guys!!!!
RestoClean is a trusted vendor of our property management company. I appreciate being able to get a hold of of them at all hours of day and night for their emergency service. They provide updates, are quick to respond and do good work. I recommend RestoClean.
As far as I am concerned, everybody knows what the hell they are doing. They are all professional, understanding, and I am truly pleased with the outcome every time.
After a fire in master bedroom of our custom log home, we feel as though the Universe smiled upon us in finding Resto Clean. We are currently in the clean up and demolition stage. The mitigation team, Ethan, Guy, Sam and Levi, have been polite, hard working, prompt and sympathetic to the trauma of a home fire. They call you when the work begins and they call you when the work is completed at the end of the day. Ethan communicates regularly on the next step in the clean up process. Guy completed soda blasting of the charred logs with great results. My husband and I greatly appreciate the outstanding customer service provided to us by Resto Clean.
Hired to remediate and fix the mold in multiple units, ended up tearing out all the dry wall and "treating" the mold then sent another bid for double the amount to fix the damage they had just done. Extremely misleading business practice.
Update: Restoclean went out of their way to make this right. There was miscommunication between remediation and repair and after explaining that they covered the repair quickly and ensured 100% satisfaction. We will use them again.
I live in Washington so when a major flood happened in my Nampa rental, I was in panic mode. Resto Clean was referred by my insurance agency. They took the bull by the horns and handled everything from pumping the water to drying to new duct work. The process was almost invisible from my window. My tenant was kept fully informed of the process. I am incredibly impressed with this company!!!
Resto-Clean was referred to us by our tech from Meridian Plumbing after a plugged water waste line backed up into the garage. Very happy with the professionalism and honesty of their Mitigation Specialist, Dylon. He did a thorough review of what had happened and discussed the most reasonable solution. Very happy with the level of service and outcome. We will definitely call them again should we need restoration cleaning services.
These guys came in, kicked some butt, and took some names! Great to work with, friendly, and professional. They did all work in a timely manner, despite their busy schedule from all the floods this year. Thanks Resto Clean!
I won't look to any other company for carpet cleaning and flood purposes. RestoClean has handled jobs at my house and office and no matter the size of the project, they exceed my expectations. A business operates at the integrity of its owner and Nate is top of the line.
If your looking for honest and reliable service, look no further. ( I had another company try to quote me 3x as much as these guys.) Nick and Jared came and did a great job cleaning up kitchen drain water from leaking pipes that had pooled up in our crawl space. Nick was very good about keeping us informed of what they were doing and why. I would definitely recommend Resto Clean.
After googling restoration companies and reading a few reviews I decided on a desperate whim to call Resto Clean. I'm so grateful that Resto Clean came to help me when I had no idea what to expect now that there was water damage in our home. Having lived in our new home for 4 years I couldn't believe all the damage the flood had done to our home. Cody, the tech from Resto Clean came within the hour that I called. He was patient to explain the mitigation process and also letting me know that they had different contractors who were awesome at repairing our home after the drying process. I didn't have to call around and make appointments for the next guy to come and fix the different repairs in our home. It was already overwhelming to know that the flood had caused and working with our insurance was enough for me. Cody from Resto Clean assured me that they had great subcontractors and they'd get the job done well. So Resto Clean made all the appointments. Cary, the restoration manager and Chuck, the construction manager were beyond kind, professional, and listened to our concerns fearing that our home wasn't going to look near to new again. After they heard or concerns, they brought in their tops guys such as Tom, who did an amazing job on our ceiling making it match with the rest of our ceiling. Then Terry & Josiah came in and took over on the rest of the repairs of painting, stretching our carpet, putting in our new floor in our bathroom, putting on the baseboards, painting them, and lastly, fixing the sheet rock in our garage. Not only did Terry fix everything with a professional hand he went the extra mile every time he was in our home. He swept our garage up after he had installed the sheet rock and then helped put back our storage containers where they were before the flood. Josiah was good to let me ask questions about painting baseboards. He took his time to paint my baseboards & paint my ceilings. Each person that came to repair a job had a smile and took their time to do their job right. They exceeded my expectations when they easily could have cut corners by not painting the other ceilings of our rooms near where the other ceiling that was repainted, which at the time, I didn't know needed to be done. They always communicated with me and each other what needed to be done and they always did as they said they would do. Another time that they went up and beyond was after our ceiling in all the rooms were painted, Chuck, the construction manager, noticed that our ceiling had a spot that needed to be repainted again. It was a small spot and I could not see what he was talking about. The following day while Terry was finishing up, he took out the paint and fixed the spot without Chuck being there to point it out. Talk about awesome service!! They worked hard to be accommodating to come when I was home and I also made sure to be available whenever they could come to my home. I think the key that made them successful was always trusting that they'd take care of the job they knew best how to repair and to have an open and kind communication. Communication with them was top notch. I'd definitely have them in my home again and not worry if I had to do it all over again. I appreciate all the guys from Resto Clean who helped my home feel new again!!!
By far the most genuine restoration company in the valley. If you are in search a company that will treat you right, go the extra mile, and make sure you and your family/clients are taken care of, you have found it! Thank you Resto Clean for always being on your game!