Renyolds Transfer and Storage Review

In all aspects United was the best! We moved over a year ago from Madison, Wisconsin to Minneapolis, Minnesota. It was a stressful time but United made the whole process easier: providing packing material, being responsive to any questions and overall competence

Excellent throughout the entire process. Would recommend if you need a moving company.

The entire staff at Reynolds was amazing. On moving day, the crew went above and beyond to help us move out of our logistically challenging home and into our next one. They were polite, friendly, and hard-working. I will recommend Reynolds to everyone planning a move!

Ben and the team at Reynolds Transfer were very helpful and professional. They took delivery of a large machine tool, held it for a very cheap rate, and then professional moved it into our space when we were ready for it. They made was could have been the hardest part of project the easiest.

Reynold s has been great. From the initial move, to storing my things, to moving them to the next place, Reynold s has been a great resource. And the fellows doing the heavy lifting Ryan and Jeff they are fantastic! Thanks for making a difficult thing to do an easy process. Highly recommended!

Every step from scheduling with Lisa, to getting quotes from Nils through the boxing crew, the loading crew and the delivery crew was professional and competent. This company is a pleasure to work with, they made a stressful interstate move painless

Great company to work with. Over the past three years I have coordinated many different equipment moves from unloading new equipment to relocating old. Safety, timelines and layout constraints are all challenges that Reynolds has helped me get through. This has taken a lot of the stress out of these projects. I look forward to working with them on future projects. I highly recommend RTS for all of your heavy equipment needs.

Great service, on time and very customer service oriented. Highly recommended

Called on Reynolds Transfer to move and set a 9200 pound heat exchanger. The crew of 4 was careful, efficient, and a pleasure to work with. Highly recommended.

We felt like we were in very capable hands when our crew showed up to help us move. They were able to assist with the tricky objects and handled the antiques with care and respect. Once arrived in the new home all the furniture was placed as we had planned. Thank you Reynolds Transfer!

I used Reynolds twice for my mother. One was an out-of-state planned move and the other, shortly after, an in-state move. Both were handled professionally with patience, attention, ease and great care. I had no worries and I appreciated the efficiency of the move and the safety of her items. With the second move within the facility, Jaime and Rey provided support in furniture placement and helped me think through what might work best for my mother who is visually impaired. It made a huge difference and through their care they helped make a difficult situation manageable.

Fun too work for . Very family oriented. Wonderful and talented people working here.

Had an incredible move with Reynolds! They helped us move our office and they were incredibly professional, kind, efficient, and considerate of us and all of our stuff. I would highly recommend them to anyone looking to move.

The move went really well. They packed everything together in their truck and then upon delivery were able to put the big furniture exactly where I wanted it and even helped me put together my dining room table. It went fairly quickly too.

We have worked on countless jobs over decades with Reynolds. They really are the best in the business! From office and warehouse staff to last but certainly not least their field guys, what an outstanding team! I really can't say enough about this company. They are always on time, equipped for the job and make our hardest tasks a breeze! When the owner shows up in an 18 wheeler for an unscheduled last minute delivery you know you'll be taken care of! They aren't our first call, they are our only call!

Movers were very professional and arrived at the scheduled time. The process from initial inspection to packing and loading was handled very well. They were very friendly and made moving a breeze. Highly recommend to anybody that needs to move out of state!

Great company! Renting a storage unit was easy, and Tim who helped get our furniture organized was very kind and professional. Highly recommended.

Team was very thorough careful and professional. Frequently checked in with us to be sure they were placing things as we needed. Very efficient and friendly

It was quite disappointing with my movers. I heard a lot of complaining and gripping. It is a stressful time without that. I was there customer. They need to work on that. Things were broken and it just wasn't a smooth move with this company. They are quite expense too. I wouldn't recommend this company. I recieved $39.00 for all my broken items and did not include the armoire they ruined.

This was the best moving crew we ever had and we had many.These guys were respectful, very courteous, they worked hard and quick. Percy was great crew leader. This moving company itself is fantastic from their office people to our Account Manager Nils..

Everything in good shape after nearly a year in storage. Employees during both packing/pickup & delivery respectful, polite & hard working. Personnel had to navigate challenging situations during both, but not a hint of complaint from anyone. No complaints here.

The estimate was right on. The truck driver, Allen Johansen was professional and hard working. The truck was clean and they did lots of communicating with us to make sure everything was as smooth as possible. No damage to our stuff at all! A great experience.

Reynolds did an amazing job. The virtual survey was very easy and Nils is great. I packed everything myself and paid a flat fee to move from Wisconsin to Massachusetts. There were no hidden fees or extra charges for things like gas/mileage.

As for the actual move, they checked on my move every step of the way, including to see how I was doing with the pack. They packed all of the large items great (such as using plastic wrap to wrap the sofa and cushions and then wrapping it in blankets). All of my boxes arrived in great condition (not smushed, no damage to what they contained, and everything was put together well.

The only thing I noticed was when they delivered my stuff it was like the one guy from Reynolds was irritated and I heard a comment about my IKEA furniture because it s pressed wood to the other guy because the screws were having an issue being put back into the TV stand. Four of my boxes were also missing and some stickers had fallen off the boxes. The missing boxes were found and delivered that weekend, though! So I didn t have to make a claim. These aren t a big deal to me because everything else was great and people have their days.

Overall I would definitely recommend Reynolds!

2 years in a row these guys have been great at delivering. They had difficulty getting to the delivery spot because of some power lines , and they problem solved right away to get the job done. The guys are always friendly and fun to work with.

The crew from Reynolds did a fantastic job and we really appreciated everyone involved in all stages of our move. Jeff, Sean, and Francisco were very gentle with our items and took the time to communicate with us throughput the move. They were highly skilled and professional and would recommend them to anyone.

Reynolds helped our non profit haul pallets of books to and from our warehouse space. They were responsive and generously helped us out with a very last minute request. Their staff/movers were incredibly helpful, friendly and professional.

The crew was amazing, energetic and resourceful as they had to solve many problems along the way, getting big items thru small spaces, dealing w 2 long flights of stairs etc. all was done w good humor and excellent communication, keeping our preferences in mind throughout. From the first contact with manager s expert planning, then excellent communication by move coordinator, followed by packing team s skill, care and efficiency, then the four movers who worked together like a single incredibly strong, fast, smart machine: well, it was great. Such a relief, first move in 35 years. Thank you Reynolds team!!

Used Reynolds' partner company when moving from Ann Arbor to Madison which was a flawless and affordable (price point basically similar to other corporate quotes I got). Decided to use Reynolds given great reviews and knowing United moving companies have been great to us. Very glad I did. Quickly got back to me with a quote and made the arrangements for the local move. Communication was great. Movers were fantastic, took great care of everything and worked super efficiently. Per hour rate was slightly higher than other companies but certainly worth every penny - actually the movers ended up beating the estimated time by a long shot saving us a good amount. They were super friendly and helpful with all of our requests setting up our home. Would rate the moving experience A+ and certainly will use Reynolds if we move again.

Thank you so much for helping move, Madison Reading Project's book center to our new home. My staff was thrilled with your help and friendly customer service.

Excellent. Easy to work with. Accurate estimate. Took great care in packing & moving.

Communication is professional and accurate. Pricing is competitive and service is exactly what we expected. Post work follow-up was initiated by Reynolds to confirm we are happy with the service. We will continue to request quotes and service and are quite pleased with the results.

Had a great experience with Reynolds Transfer & Storage! I would highly recommend their services for moving long distance. Great experience, the driver was experienced, organized and very personable. Everyone at Reynolds Transfer & Storage from were wonderful, from start to finish. Thank you for making a stressful time enjoyable!
Mary Ziegelbauer

The Reynolds crew was prompt and efficient. They helped my family with our local move into our new house. Each person was a very clear communicator and all of our items were handled with care. Hopefully we ll be in our new home for a long time, but we definitely recommend calling Reynolds, and we will for sure call them again for any future moves!

I hired Reynolds Transfer for a local move and, although moving can be stressful, the employees of Reynolds made the entire process go smooth. Scheduling the move was simple and the workers helping out on moving day were great very nice, professional, and hard working.

Awesome workers. In 90 degree heat they slowed down naturally but kept going.

They did an excellent job helping us move. Very professional and helpful

We moved from North Carolina to Sun Prairie. Our movers worked in horrible weather conditions loading the truck (97+ degrees)and did a remarkable job under the circumstances. They arrived on time to both load and unload. Communications from start to finish were excellent. All staff I dealt with were helpful and professional. I'm very happy with the move and the company. Thank you to all!!

Reynolds is the best moving company I have ever used! The three people that came were so nice and helpful, they went above and beyond my expectations. Thank you for making our move as easy as possible!

From the initial meeting all the way through the installation of our new piece of heavy equipment, the team at Reynolds was top notch. They were fast, responsive and professional. Thank you!

Wonderful!
They are very accommodating, very reasonable and wonderful to work with... A pleasure to do business with!

The movers were right on time, worked very efficiently, and were very careful with everything, taking special care to wrap all the furniture. They were also responsive and patient with my changing my mind about where things were placed. I highly recommend!

Excellent service, friendly workers, cared about my furniture/things, great quality service which is rarely seen these days.

Great moving service! They were able to help me find a moving package that was in my price range. The movers came and broke down my apartment quick, and made sure all my belongings were secure. It was a quick turn around before the driver was at my final destination, and he called several times to let me know when he would arrive. They put all my furniture where I wanted, and fixed back up anything they broke down. Overall, it was a great experience and took a lot of stress off moving!! If you are in the process of moving, I would recommend Reymond Transfer! Well worth the money spent!

I ve used Reynolds for three moves in the past five years and they have done an excellent job each time. Great customer service, great crews, clear and reasonable pricing.

Very nice company to do business with. Friendly staff and very organized.

In the last ten years we have moved seven times in four different continents, and each time our moves have gotten progressively more complicated because of things we tend to accumulate. While we have used professional movers for a long time, none were as professional as Reynolds. From the first phone call and home assessment visit and the final move, everyone at every stage was courteous, knowledgable and truly professional. We had tons of boxes of regular household items and many oversized and fragile objects that weighed hundreds of pounds. The ease with which they tackled the difficult-to-move items and doing it carefully and effortlessly is all that needs to be told as to why they have earned my review!

The crew was very respectful, friendly and also fun to get to know throughout the move. All of them were very hard workers. We appreciated the help and grateful that we felt very trusting of this company with our belongings. Thank you

Reynolds moved us twice recently, first of furniture from Wisconsin to Bethesda, Maryland and second of our household to Madison, Wisconsin. Both moves went splendidly. We had heard good things about Reynolds from friends they had moved. We followed their advice and are glad we did. We are inexperienced movers and Reynolds people gave us good advice on what to do. They were friendly, helpful, and thoroughly professional. We will give enthusiastic Reynolds recommendations to anyone looking for help to make a move!

I used Reynolds Transfer for my recent move to Madison, WI. They made the whole process very easy. The movers were friendly and efficient during pack up and delivery. I highly recommend Reynolds Transfer & Storage!

They helped our agency move a large commercial double oven. It went smoothly and they were professional. We really appreciate their help.

Very pleased with my moving experience to Madison. Corey and his crew worked hard and expertly. You could tell they took pride in their work. Not an easy job. Thank you.

Reynolds Transfer was great to work with, starting with Nils in his home assessment and then with the office setting up all the details. They were on time, careful with our things and did a great job of wrapping and loading our belongings. Our items are currently in storage and we look forward to working with them at the end of the process.

Your men exceeded my expectations.
1. Arrived early on site and had the machine ready to be loaded by our scheduled arrival time
2. Treated the machine as if it was worth a million bucks
a. Protecting blocks underneath forks
b. Nothing was slid on the ground, only placed
c. Precision guidance for locating
d. Everything that they or I deemed critical to equipment was double protected
3. Very tidy job in tarping the machine for trucking.
4. Once at destination the machine was placed within 1/8 of our desired location in both directions.
If I recall correctly, there were 5 guys doing the move. Not a single person was standing around waiting for direction. They all knew what to do, what the expectations were, and the guided communication was impressive. I have the utmost respect for your team.

Worst service ever. Completely uncooperative and obtuse. Eli pretended to be the top person and blocked me from speaking with anyone in charge. Brandon was very unhelpful. The woman who answered the phone and refused to give her name was the most obnoxious, passive-aggressive person I've ever had the displeasure of speaking with in my life. The owner needs to know his employees are about the laziest bunch on the planet and are actively doing everything they can to get out of doing any work by making it impossible to deal with the company.

We recently had an excellent experience with Reynolds Transfer & Storage. We were moving between homes and needed almost everything we owned held in storage for just over 3 weeks. Reynolds expertly picked up our belongings, accurately categorized and documented all items they took, held it safely storage, and returned it in perfect condition. Everyone we worked with was responsive and courteous. Movers were efficient and great to work with and took great care of all our items. The total cost was less than the original quote and we found it to be extremely reasonable. Great value overall. I will gladly recommend Reynolds to anyone looking for a moving company.

Rae and Jay were prompt and professional. They were very careful moving furnishings into our new home. It was easy to arrange the move with Nels. Gaylene walked us through the process and was very communitive, checking on our move every step of the way. This is the second time we have used Reynolds Transfer and Storage. We have found them to provide a quality, good value service. We highly recommend this moving and storage company.

I loved my experience with Reynolds! From our virtual consultation up until the day of our move, they were prompt and courteous. We moved from an apartment to a house and decided that it was time to have someone else haul our furniture out of our top-floor apartment for us, and BOY was it money well spent!! Our crew was efficient, professional and very cautious with our belongings and residences. I will absolutely be using them again should we ever need to move.

Reynolds is the only company we trust when it comes to moving equipment in our Industrial Manufacturing plant. They have moved machines here that weigh around 40,000lbs with ease. There crew is always very professional and work in a timely manner. Couldnt ask for better service!

Rented a storage unit, process was easy. Staff friendly and professional.

Reynolds Transfer & Storage recently handled our office move, and we could not have been more satisfied. Shane was always very responsive, from providing the initial quote to seeing us through all the details and logistics. We also had a large, heavy, fragile piece of furniture that required special handling and needed to be moved through a second story window. Reynolds entire crew from crating to rigging to operating the forklift - did an outstanding job throughout the process. Every step of our move was on time, and everyone was professional, courteous and friendly.
This is actually the second time we ve worked with Reynolds Transfer. We will definitely use Reynolds Transfer & Storage for our future moving needs, and highly recommend them to anyone looking for a moving company.

Items were packed very poorly. Furniture was chipped and broken. Bed frames were disassembled poorly so parts were stripped. Missing items. Overall, bad experience.

Moving can be a drag, but Sean & Sean made it great! They were courteous, careful and efficient. This is my third move in Madison, and Reynolds Transfer & Storage was by far the most professional, from Nils, Gaylene (who checked & double checked with me, and I needed that) to the amazing Sean & Sean. Would highly recommend Reynolds Transfer & Storage!

Eli and the crew were excellent. I would highly recommend them to anyone!

Moving can be tough. They were efficient, friendly and made the whole experience easy. I've used them twice now and would use them again hands down.

Great service by the Reynolds team. Efficient and crew took exceptional care of my father s handmade furniture. Highly recommend this family-owned and operated company.