Although Lou Rendina and his team didn't actually sell me a property, I still highly recommend them. Over the months my family and I were looking for our new home we were in constant contact with Lou. He would call at least once a week with a new property either "on the market" or "off market" for us to view. He was also really helpful with general market data and advice when trying to purchase other properties
Kiera
Ive dealt with many real estate agents in the past but none as pro-active and honest as there team member George, would highly recommend.
We had a hassle free purchase of the property and the agent has coordinated well with the seller. When we requested for re-inspection of property couple of times, they arranged it quickly. They acted unbiased and we are happy with the purchase. We will definitely recommend them and will use their services in the future.
I was a tenant with Rendina - they are really friendly real estate agents who get things done quickly and properly
I would like to compliment Cassandra who is one of the portfolio managers for her exceptional customer service.
Cassandra has been my ongoing contact for over a year now and manages the home in which I rent through a friend of mine.
Whenever there is an issue, Cass promptly attends to it and things are sorted out within 24-48 hours from the time I have emailed with details of the issue.
Thank you for the exceptional service
As a tenant, Rendina's communication and timeliness has been very frustrating and disappointing. I have had to contact the landlord directly for issues after more than 6 weeks of trying to talk to someone at Rendina. I understand COVID has disrupted business, however it shouldn't stop basic communication between agents and tenants.
Had the pleasure of leasing a property for a client through Suzii, from start to finish she was completely transparent and responsive. Made the transaction incredibly smooth. If only there were more like Suzii!
I purchased a property through Rendina, which was leased and managed by Rendina. I agreed the tenant could stay to the end of their lease, (6 weeks after settlement) after which I would move in. After my offer was accepted it was agreed Rendina would continue to manage the property. That is where the problem started. The 6 weeks rent owed to me, was paid to the previous owner by the property management team! I was making daily phone calls to Rendina, to try and get some action to fix the matter. They blamed others, ie the vendor the conveyancers. But Rendina collects and distributes the rent, so it is clearly their fault!! The response I received from James and Tena was unprofessional, dishonest, arrogant and dismissive. Very frustrating to deal with. Useless and incompetent! It wasn't until after I engaged my solicitor that I got the problem solved, some 6 weeks later. And Rendina still took their full commission...
Silvana has been amazing as our property manager. Responsive, pleasant and timely comms that have contributed to us feeling at ease, as renters.
Lou did a great job on the auction! Norris made the whole sale process reasonably painless . His professional approach, punctuality and the way he always provided feedback after each opening were a winning combination.
Please pass on our thanks (and delight) to the whole team.
The whole experience of renting from Rendina was outstanding. From the first phone call Silvana and James made me feel like I was an incredibly important customer. It was really refreshing considering Im sure they have 100's of rentals, but there response times, action times around inspecting the apartment and getting forms off to me to sign and most importantly, how quickly the apartment was rented was just brilliant. Can not recommend Rendina and both Silvana and James highly enough.
Moved into a flat after inspection, with no power and my partner accepted it.
When we moved in and there was power you could see that the flat had not been cleaned prior to our moving in and it took 5 hours to get it to a 'basic livable state'
The carpets were dirty and almost threadbare in places, the walls scuffed and highly marked, the oven only works on two settings: off or high and the hotplates are variable in operation.
Not all is negative, they were able to have the reverse cycle A/C fixed, a leak from the shower into the kitchen and one of the rooms repainted.
Now 2 years later as we are moving out they want the threadbare carpet cleaned, really needs replacing, we had to put a mat over the worst part and in the past 6 months odd stains have come to the fore after we did a 'quick carpet clean' .
ADDIT: The carpet they had us have professionally cleaned at $120 has been pulled up and replaced, as it was in a disgusting, threadbare state as it was when we first moved into the unit.
So overall no good things to say about the Agent. The unit definitely needs updating as many of the other flats in the block ave been doing since we have moved there.
I am the landlord of a property that is managed by Robin Shah. Robin is a professional and efficient operator with a customer service focus that exceeds any other property manager that I have worked with.
Robin is reliable, courtous and harbours extensive knowledge of his responsibilities and the RTA. I have a high level of trust and faith in him and firmly believe that his outstanding efforts need to be recognised. His abilities have made my life much easier and I cannot understate this.
Andy McDowell
Excellent, responsive and attentive agent!
I bought my first home through Nathan and was very impressed with his service. I think first home buyers can be very picky and tend to have a million questions. However, Nathan showed me patiently through all the on and off market properties that he had on offer and took the time to guide me through the process until I found something just right for me. If it weren't for him I probably would have spent another 12 months looking because most other agents had put me in the "time-waster" basket even though I was seriously looking to buy. Through a seamless settlement, I was able to move into the new place within 30 days and now I'm a happy little homeowner. I would highly recommend anyone looking to buy to contact Nathan. Thanks again, Nathan!
Rented through these guys for 10 years, the first few were a dream and the last few were an absolute nightmare; more like a night terror.
With borderline legal practices you will be treated more like an income stream than a tenant. Would not recommend.
Clear and Easy Process
Buying through Nathan was easy. We felt supported throughout the process of viewing, deciding and buying. He was clear, courteous and thorough. After the sale he has been helpful and timely in answering our questions and explaining any details we requested.
We leased our apartment for six years with the assistance of Tena at Rendina and were so pleased with her prompt and professional service. Our queries and requests were always attended to.
Furthermore we recently sold this property with the assistance of Nathan Collyer and were further impressed with his commitment and professionalism throughout the entire campaign. Nothing was ever too much trouble.
We can't thank the team at Rendina real estate enough.
Thank you Robin, Silvana and Lou for assisting me with my rental listing. The whole team was very supportive and responsive to my queries. The property from listing to contract signed was less than two weeks. Appreciate all your hard work.
Thanks again!
SALE OF 7 PERCY ST KENSINGTON VICTORIA
Lou handled the sale professionally from start to finish.His advice on how best to present the property was spot on and no money was wasted that was never going to be recouped.The property realised a good price in the upper end of Lou s forecast range and was made despite the marketing campaign occurring in the virus lockdown period.Lou was always attentive and made himself available as required.A job well done.Rendina had managed the property s rental for me for over 20 years and that was also conducted very professionally
Michael Reilly
I found Kimberley to be helpful, responsive, extremely hard working and I would recommend her as a real estate agent to anyone. I have never had any issues with Kimberley and enjoyed her professional and down to earth manner.
Amy Sorraghan did a great job in managing my properties - consistently attentitive and responsive, and she did the job well and as best as she could. I did consolidate management of my properties with another agent, but it would have been much earlier if not for Amy).
Lou and team are just exceptional agents. They went above and beyond in showing us through, explaining detail, discussing particulars. Their speed and professionalism made it possible for us to get our finance in place and buy our home.
Would not hesitate to use them to buy or sell.
I have rented a place through Rendina and I'm happy with their service. Silvana S. in particular has been very helpful, professional and attentive. It is a pleasure to communicate with her and she's always happy and keen to find a solution. Our application process was fairly quick and our move-in was hassle-free with Silvana's arrangement for getting the property ready for us in time. She quickly arranged for some maintenance that we had pointed out in the entry condition report. I would strongly recommend Silvana and her team at Rendina.
Anything with their name on it truely does sell!!!
We would like to thank Lou and the team from Rendina for obtaining a fantastic result with the sale of our property in Essendon. Lou achieved a result that exceeded our reserve by $140,000. The Rendina team is definitely the most experienced and courteous in the area. We will definitely be choosing Rendina in the future and can not recommended them highly enough. Thanks Lou, Nathan, Richard and the team.
We were tasked with finding a new place to rent in the middle of the covid-19 pandemic and weren't sure what to expect. Silvana from Rendina made the whole process easy and stress free, it was an excellent experience. She kept us updated on our application every step of the way, answered any questions we had and made sure we were comfortable with everything before moving in. I was very happy with the service and to see how professional and friendly Silvana was throughout the whole process. A fantastic real estate agent and we are now renting a great house!
Wouldn't use anyone else!
Lou is an absolute pleasure to deal with. He has an extensive knowledge of his local area as well as an in depth understanding of the current market.
He is sincere, genuine and trustworthy. Selling property can be a stressful time, yet Lou always managed to put a smile on my face.
I honestly wouldn't look to engage anyone else for or selling or buying a property.
Thanks Lou!
I
Commercial tenants. Redina manage a couple of asian restaurants in Flinders Street building. They are overrun with cockroaches which Redina will not bother to get the tenants to rectify. Disgraceful of all parties: Restaurants/Management/Owners.
Absolutely awful experience applying for a rental with Rendina. They declined my application as soon as they found out I planned to live in the premises with my same-sex partner!! I cannot believe such discrimination still exists in this day and age. I have an excellent tenancy history and both my partner and I are high income earners. We will be complaining to anti-discrimination authorities!!!
Steer clear from this AWFUL agency and the rude and bigoted Silvana!!!
As someone in my mid-30s I have rented many a property throughout my life, both in Melbourne and in London. I can say unequivocally that Cassandra at Rendina is the most efficient rentals agent I've ever dealt with. Any issue raised is addressed straight away without any fuss and as tenants we've never been made to feel like we can't bring something to her attention, even if it isn't urgent. Also the house we're renting is lovely! The best real estate agent experience I've ever had.
One of our properties managed by Redina R/E has been having some challenges with Body Corporate in recent time and Silvana Stathis has been just amazing.
She has gone out of her way to be helpful and engaging.
It makes life easy for us as we now live in Sydney and her efforts are greatly appreciated.
Lou Rendina, Leigh Chant and Leigh Chiavaroli did an absolutely amazing job on the sale of our house. We got an incredible price for the property and the team was nothing but professional throughout the entire process. I highly recommend Rendina Real Estate to anyone selling their property!
This is the second time Lou has sold a property for us and each time has been a great success.
Good sales strategy,great feedback on a timely basis (Frank Mammone-Agent attending open for inspections) and a successful auction on the day by Lou.
We wouldn't hesitate in using Lou and the Rendina team again.
Adrian and Julie
We rented an apartment through Rendina in the City and stayed for five tears, we left in January, Wayne the property manager accused us of pulling the cable out of the wall when I had clearly sent them an email before I left saying it was accidental n not to bother about fixing until we moved out. He was clearly the most rudest property manager I ve ever dealt with. They also gave my contact details to some handy man and he called me after 1 month of moving out of that apartment. I found that complete breach of privacy and that is not acceptable at all. All in all very unprofessional and rude. Please think twice before you rent through these guys.
My property manager, Andrea, was fantastic. I only dealt with her at the end of my lease, as my original property manager had resigned. Andrea was very friendly, considerate and always responded quickly to my emails to make sure everything went smoothly for me. She is an asset to the team.
Ben and Lou were absolutely fantastic. They secured a price at Auction for our property that was well above reserve and their service and help throughout the whole campaign was on another level.
We couldn t recommend Rendina Real Estate highly enough.
Terrible Real Estate Agents! Lazy, Corrupt & Rude. TENANTS BEWARE!
This is our very first rental property....and we got done over.....
No rental receipts, no repairs were carried out until we stopped paying rent and took them to VCAT 5 months later!! They wont let us out of the lease by agreement because they know they will never get tenants in there, lying to VCAT members & CAV, union cant do anything, lawyers are expensive, they never put anything in writing, they treat us like scum of the earth. We pay average rent for a well below average property. Landlord doesn't do anything, Real Estate Agent takes landlords side.
We cannot wait to leave this place - we are stuck here until the end of our lease in a mouldy, smelly, structurally unsound and insecure house, paying ridiculous rent without getting receipts. Consumer Affairs did nothing. Stuff the System!
I hope Rendina get Karma for what they have put us and other tenants through.
The most awful experience with a property Manager we have ever dealt with - I will say we had a great Property Manager with Rendina until the time they assigned us to Wayne Suriawinata who was absolutely unprofessional and poor in communication throughout the remainder of our tenancy and lease transfer. Wayne never returned calls, would not agree to face to face meetings, was always delayed in sending paperbark, he even arranged the landlords to inspect our property on the incorrect date, sent us miss-information and would not reply to emails. It got to the point where we had to escalate our issues to the Rendina Rental Team Leader to get any traction... at which point he had the audacity to call and accuse us of lying to his manager!! Unbelievable, never experienced anything like it and would recommended avoiding this Real Estate company if your dealing with Wayne.
Nathan Collyer at Rendina Real Estate is great!
Nathan provided an excellent service - great knowledge of our locality, having sold other comparable properties; approachable; prompt in responding to our queries with always helpful answers; considerate of our situation and the inconvenience of "Open For Inspections"; keeping us updated on buyer interest in an honest way that was reassuring and finally, helping us realise a higher than anticipated price for our apartment. I can't recommend him highly enough.
We had Rendina manage our investment property for 12 months and they were fantastic!!! Extremely professional, responsive, friendly and helpful. Tena was our property manager's name and she was lovely. We bought the house from Rendina Real Estate via auction and also thought they did a fantastic job! We would highly recommend and use them again.
As a purchaser off Lou, I found Lou to be very friendly, personable and easy going however also prompt at responding to my enquiries and made me feel comfortable with the process I was going through. Lou took it on himself to act on our behalf as much as he was invested in the interests of his vendor - Not many agents I ve dealt with can manage both without the Purchaser feeling as if their getting the normal sales tactics and real estate game...Well done Lou, would definitely recommend you to oth
We rented a property with Rendina Real Estate, they were fantastic, professional and very helpful. We had to break our lease and Andrea was amazing she sorted everything quickly and efficiently, she advertised on the Thursday and had the property leased by the Monday. I could not fault her if every agent was like Andrea we would all be happy, the bond was sorted straight after we left the property nothing was left to chance. Thank you Andrea for making our transition to our next property so easy, we highly recommend Andrea & all the team at Rendina Kensington.
Andrea is super helpful. I was impressed by her prompt response all the time. We had good experience with Rendina in general.
Prompt, professional and friendly. Dealing with the team at Rendina was a breeze.
We had a seamless experience with Silvana from beginning to end. We were able to rent out our renovated property within two weeks and her experience and expertise throughout the entire process was faultless. We highly recommend Silvana and her team at Rendina.
Possibly the rudest real estate agents I have ever dealt with. In particular their in house legal counsel, Gadi Kolsky is the most condescending and heartless individuals I have ever come across.
TENANTS take every precaution and simply avoid these guys at all cost!!
Just got my house with these guys. Highly recommend Frank.
I am not one for reviews much, however running my own business I do rely on them, I needed to unfortunately given them a very low star.
Worst experience I have ever had dealing with a rental. Coming from someone that has a few rentals my own, I would NEVER use them as my rental manager. The vacate process was horrible, they didn't notify the landlord until after two weeks of giving notice, they tried to hold onto my bond for general wear and tear marks. I had 3 property managers change hands, notes were not on the system about the amended rental agreement date from when I move in and they tried to say was behind in rent, to then have them later apologise. Amy the the property manage was rude on every occasion that I spoke with her. Overall a really bad experience.
We provide a welcome gift for our tenants and always make them feel like they're listened to. We (of course) deal instantly with any works or issues that arise from our tenants. They live in one of our homes and we want our tenants to have a positive experience.
Rendina is currently working on improving their communication. I look forward to seeing how things change. Glad they can apologise and work to improve.
Fantastic people to deal with. Thank you to Robin who was so kind and caring when I lost my keys after hours and met me at the Rendina office to help. Also Suzuii who is so responsive as a property manager and responds to emails so quickly and helps if a problem arrises in the apartment. Lovely people to deal with and professional!
I ve been renting with Rendina for a number of years now and have always been satisfied with their service, especially during the COVID-19 pandemic.
They have been kind and understanding to the situation and very quick with their correspondence between my landlord and I. It s service I ve never experienced with previous real estate agents and I m very appreciative to be renting through them.
Thanks Rendina :)
Unfortunately I have absolutely nothing positive to say about our time renting with Rendina. As responsible and dutiful tenants we received no respect and communication was terrible.
No power was connected to the property when we inspected it so it wasn't until we moved in that the true state of the place was revealed. Stained carpets, severely marked walls, blood on surfaces. To my mind it was definitely not left in a 'reasonably clean' condition. When issues arose throughout the tenancy - a leaking cable under the sink, a broken tap, severe mould (which couldn't be fixed with ventilation and regular cleaning) we notified Rendina immediately and on each occasion had to chase multiple times before we gained any response from the property manager. Finally when vacating the property, after dutifully paying our full rent on time each month (throughout the COVID-19 pandemic), spending 4 hours cleaning the property and getting the carpet steam cleaned, we were asked to justify why there were stains on the carpet, holes in the walls and why it was not left in a 'reasonably clean condition'. After fighting these accusations and instructing the Property Manager to look at the original condition report (something which should have been done without our suggestion) and providing photos as evidence, our bond was finally released. My advice would be to look elsewhere for a rental property!
Was very concerned about being able to rent out a property in todays current situation but not only did Rendina Real Estate find a tenant they did it in the first week of it being advertised!!!, absolutely blow away and thankful for the dedication and support from their team, especially Elena Psaila whom was with us every step of the way, I cannot thank you enough. Definitely recommend Rendina Real Estate.
I have been with Rendina for approx three years now, having my property managed by ROBIN SALH.
Robin has been managing my properties before he joined your company. I moved the property management to your company, from my previous estate managers simply because Robin was moving to your agency.
This was for a few reasons.
Robin has proved to be an utterly dependable, hardworking, ethical and innovative property manager. My husband and I travel extensively during the year, and we have never had to worry about any tenant issues that have cropped up while we have been away. Robin has always been in touch with us,giving us updates, and information about matters that needed our attention, and often attending to, and solving them, while we have been away. For us, this has been invaluable, and we have appreciated it greatly.
I would have absolutely no hesitation in recommending his services to anyone that was looking for an agent that was completely trustworthy and always very pleasant and helpful.
RENDINA is very fortunate to have him as part of your company
Ayesha Roy
I had a great experience with Rendina - James helped me through the leasing process and was highly professional and responsive.
We rented through Rendina Real Estate - Kensington and Kimberley Neal was our Property Manager. Kimberley was professional at all times and responded to our queries efficiently and promptly. We ended our lease early and the process was handled very well by Kimberley. She kept us informed of upcoming open homes and the property was re-leased after just the first two opens. Well done Kimberley!
As a tenant and landlord ourselves, we would gladly refer Kimberley on as a reliable property manager to get the job done.
Aside from the great service we received from Kimberley which we would rate 5 stars, we found the staff who greeted us at reception to be rude and unprofessional.
The real estate agent Silvana Stathis has been very helpful in communicating information and questions between myself and the owners. She has prompt responses and has made everything easy.
Lou went above and beyond with our purchase. He was always pleasant And incredibly patient . Nothing was ever to much trouble I would never hesitate recommending him. Absolutely a Gem
Avoid. Terrible communication when we went to buy from them. Made the whole process painful
applied for a rental property, no communication, called & emailed, got nothing back, property then listed as open again. clearly not hit their quota for applicants, or they're rent bidding. went elsewhere & got a property same day, as we're good tenants. their loss.
WOW, what amazing service. I was asked to sell my Aunts property on her behalf. From our very first meeting, I found Lou to be warm, understanding of the emotional attachment to the property and kindness to my Aunt who was leaving her home after 80 years.
Laura kept me fully informed of the open houses and interest in the property.
Lou was our auctioneer on the day and he did an amazing job getting my Aunt a fabulous price for her home.
Lovely group of people to deal with and very professional. Would highly recommend
Laura, you are a credit to this company, thank you for everything
Allison
Atrocious service. NO PROFESSIONALISM AT ALL. The home came with a broken handle which we ended up paying. Not to mention they lost our condition report and when we confronted them about it, they literally asked for a proof of us submitting it,. Would rather sleep on Melbourne street than going with them again,
Silvana at Rendina has been an amazing help with my move into my new property. She has responded quickly to both emails and calls and has been helpful in answering many questions! Highly recommend.
We moved in the new house last December, we immediately understood how professional and ready to help out, the staff member at Rendina Real Estate are. Silvana , Our Property manager always ready to help and assist us in the best way possible. we couldn't ask for better person to look after us.
We recently sold our home through rendina with Aaron Spiteri as agent. The whole process was seamless and professional from signing to settlement. We got a fantastic result with Aaron's selling strategy and Lou Rendina did a great job on auction day. We have already referred our neighbour to rendina real estate!
Tena was a fantastic property manager. She was very helpful and very prompt to respond when I had any questions.
Exceptional communication and quick responsiveness at Rendina, Particularly by James!
Both applying and transitioning to a new home is often quite stressful- however James and the team have been very helpful with a addressing all arising matters in an incredibly timely manner (which is very refreshing in comparison to 3 weeks+ response times in the past!).
The receptionists are also very friendly, overall the best experience both my partner and I have ever had with a real estate agency!
Silvana at Rendina was so helpful in orchestrating our move into our beautiful new rental property. She kept us updated on our application and seemed genuinely happy for us when we were approved. Silvana quickly actioned some initial requirements within the home and has been a delight to correspond with. Every team member I have met at Rendina have been so warm and friendly, offering us neighbourhood tips and recommendations. We have all felt very happy with the service provided by Silvana and the team at Rendina.
Terrible agents!
Rented a house through these guys and it was the most difficult year. Repairs were never dealt with, communication from our agent was terrible, very unsympathetic and didn t follow legal requirements. Will do whatever they can to benefit themselves with no cares as to what happens to you.
Do not lease through Rendina. Despite being given the same warning, I was naive enough to rent a property through them.
Maintenance requests ignored or never followed up on. Non responsive property managers - often just flat out rude and unprofessional. The property managers here are by far the worst I ve ever encountered. Upon vacating the property, they tried to withhold bond (luckily I had an abundance of photographs taken when I moved in so that didn t work well for them). Not surprisingly the bond was quickly returned along with a final serving of unnecessary unprofessionalism towards the customer.
Rude. Disorganised. Patronising. Incompetent. Absolutely avoid at all costs.
Kimberley was a pleasure to deal with over my tendency. After the lease had ended it become an extremely challenging relationship. Throughout that period active communication by Kimberley made the situation tolerable. I would recommend Kimberley and felt her level of professionalism and communication exceptional.
Rendina have provided reliable, prompt service as my property management agency for 7 years. Consistent inspections and feedback, with tenants being kept happy too.
Lou has provided great advice on my property purchases on several occasions also.
I would highly recommend Rendina Real Estate.
I rented with Rendina for almost 5 years. High turnover of agents - the last one we had (I won't name him) was horrific. He wouldn't return calls or emails; it was only after contacting him more than half a dozen times that you would get a response. E.g.1: in winter our ducted heating stopped working - it took 4 weeks for anything to be done despite countless requests. E.g.2: we wanted to know the date we were paid up to to arrange a removalist - it took 2 weeks just to get that, affecting our ability to move when we wanted to. E.g.3: it took more than 4 weeks to get our bond back (the place was left in an immaculate condition) and we had to get Consumer Affairs involved. The list goes on. I would say if you want to rent in Kensington, or you have an investment property and want an agent who is responsive and professional, avoid Rendina at all costs.
We have been owners of multiple properties for the last twenty three years.
Experienced the quality of individuals who have been looking after our estates.
Most of them have been unreliable and lazy.
Incompetent but all with gift of the gab.
It has been a revelation to meet this young man with so much honesty and commitment.
He has been prompt courteous and very diligent.
We consider ourselves lucky to have found him and our properties goes wherever he goes.
Any organisation would be fortunate to have Robin Salh working for them
He is an asset and we have blind faith in his judgement.
Well done Robin and best of luck.
Capt Roy.
Having sold through Lou (and team) at Rendina Real Estate before we had no hesitation in using their services again. Lou is professional, knowledgeable but more importantly to us was that the fact that he didn't put us under pressure (to sell).
Lou helped to set realistic expectations throughout the process and basically guided us through every step (on the auction day). Again, we thank Lou Rendina (and team) for a positive experience and recommend him and his team without reservation
Would also like to single out Leigh Chant from Rendina Real Estate whom we had a great experience working with. We couldn t believe how responsive she was to all of our requests and questions. She came to our first meeting enthusiastic and well prepared, and every interaction we had with her after that was the same. She proposed an efficient sale process, arranged for the open inspections and photographs, gave us good and thoughtful critical advice on preparing the house. We can't wait to work with her again
Rendina Real Estate delivered on the promise of a six-star service. Lou and Laura were attentive to feedback and achieved excellent results. Highly recommended.
It was smooth sailing from the word go.
The team at Rendina, were more than accommodating especially Luana and Cassandra who managed the property in Kensington I was renting.
It was a great experience. I was welcomed to the home with a gift hamper filled with household goods.
They were extremely thoughtful, and I found them to be extremely attentive to any maintenance issues.
I unfortunately had to break my lease due to moving, cassandra made it extremely easy for me to do so, without any hassles.
I highly recommend them, and will defiantly go through Rendina again in future.
Many thanks to Andrea and the team. I rented an apartment for 14 months and was very pleased with the respectful transparency and politeness that Andrea showed to me. Dealing with Andrea made this the easiest rental I have ever undertaken. Many thanks!
I have had rendina look after my investment property for over 10 years. Desserie who is my rental manager is very professional always informing me of any problems and organising tradesmen in when needed and letting me know the results. Cannot speak highly enough of her.
Would recommed her and rendina to anyone
Margaret Mather
Very attentive and hands on agents, Lou Rendina is a gentleman and very helpful. If you're looking for property around Melbourne, give Rendina a look, you'll be glad you did.
Impossible to give them zero unfortunately. Have rented a place through them since October 2018 and have had nothing but trouble the entire time. The most dishonest and unprofessional business I have ever dealt with, without a shadow of a doubt. I would also like to singe out the property manager Robin S. This is a man whom holds zero passion in his job, and based on my experiences, will refuse to provide any assistance , professionalism or empathy through the duration of the lease. Seeing a lot of reviews below to support my views. Any 5 star reviews are coming from home sellers, friends of Lou, or (if you look closely enough) Rendina agents themselves.
Wayne Suriawinata manages of our Melbourne property. Since taking up this position, my wife and I have become aware and very appreciative of his abilities to liaising with tenants and enteties on our behalf. His determination in following up on long standing issue, in such a polite and determined manner is commendable. Additionally, Wayne always keeps us informed, via email, of all correspondence with others who have an involvement in our property. Well done Wayne!
Applied for a rental property. Absolutely no communication from the leasing agent in regards to my application being received or reviewed. Tried calling and leaving a message for no response - lazy agency. Avoid.
Mary has been amazing in managing my property. I've had some issues with the tenant and Mary has communicated and kept in touch with me throughout the whole process. Thanks Mary for your support, a great asset to Rendina.
Rendina Real Estate are one of Melbourne and Australia s best Real Estate Agencies. Always cutting edge with technology and dynamic with marketing. I have personally known Lou Rendina for around 17 years and he is one of the best real estate agents in a Australia. I could only recommend Lou with the absolute highest of regard he is exceptional agent/auctioneer and most importantly a really great person who goes above and beyond for his clients. If you want the best, deal with the best.
We have been renting from Rendina Real estate over the years and have been satisfied tenants. Our agent Desiree Cavalieri has been amazing and her assistance has been above and beyond! Very flexible and accommodating all our difficult requests.
I just sold my house kensington with Rendina real estate l got a great price In this tough market over reserve price absolutely thrilled in tough market service was second to none, I highly recommend This agency.Thank you to Lou rendina and Nathan colleyer.For looking after me job well done.
Professional, supportive, caring and a very well informed real estate agency.
I dont often post on public forums, however it would be great if Tena (portfolio manager) receives all the recognition she truly deserves. You have made my stay in the area quite a pleasant experience. Thank you for everything you have done for us! Keep up the great work!
Experience with Rendina
Great service in an extreme situation (Covid and owner outside of the country), flexibility, regular updates, no hesitation if modification on marketing or price need to be done. Thank you for the professional service.
I have been renting with Rendinda real estate for seven years and have found them helpful, polite, and professional to deal with. Silvana, who has been the manager of the property that I rent has been great to deal with. I have always found her extemely helpful and friendly, quick to reply to calls and emails and action anything that needed attending to. I would highly recommend her services to anybody!
I have just sold my apartment in Parkville with Rendina Real Estate and it was a perfect experience. Not only because the property sold at auction for $125,000 over the reserve a stunning result but because of the unsurpassable service I received from Rendina.
Nathan Collyer, the agent who handled my property, was superb honest, meticulous, very experienced and highly efficient, helpful, considerate, kind and courteous. He was everything one could possibly hope for in an agent. He paid careful attention to every detail of the marketing campaign, gave excellent advice, made no unrealistic claims or predictions, and gave me detailed feedback after every open for inspection and again after he had followed up every person who enquired or came to look.
In the final week before the auction he gave me a detailed printout that included the performance of every website on which the property appeared and listed every person who had looked at the apartment, together with their feedback.
Open for inspections were beautifully handled, by Nathan and by the other Rendina agents who came to assist on those occasions. It was a pleasure to work with them, and with Lou Rendina, the wizard auctioneer whose company this is. Lou says they aim to give 6-star service. And that's exactly what they do. Their service, and their integrity, are incomparable. I cannot recommend Rendina highly enough.
rendina.com.au
