Renaissance Orlando Airport

Renaissance Orlando Airport Review

Reviews 790
4.3
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L
3 years ago

A very nice hotel and great hospitality. We arrive...

A very nice hotel and great hospitality. We arrived early Friday morning from an overnight flight from the west coast a day prior to our Caribbean Cruise Our check in time was 3pm. The gentleman at the desk informed us our room was ready and checked us in early so we could rest from the flight. Thank you so much and we greatly appreciate you accommodating our needs.

F
3 years ago

What a place. Excellent staff...very very clean ro...

What a place. Excellent staff...very very clean room. Nice and bright in rooms. No odors and very clean smelling. Valet parking is very friendly and if Jonathan is your Valet greeter, you will be welcomed with professionalism and kindness. Highly recommend.

S
3 years ago

I've stayed at this hotel several times for busine...

I've stayed at this hotel several times for business purposes. The staff are very attentive for the most part. The rooms are great, pretty large and the televisions offer internet TV so you can watch Hulu, Netflix, etc. The food in the restaurant is always good. My favorite are the sweet chili wings. There are also a ton of food places near by including TGI Fridays, Bonefish Grill, BonChon Chicken, and Denny's. The lobby decor is quite chic and modern and the gym is pretty decent.

E
3 years ago

We are staying at the Renaissance Orlando during t...

We are staying at the Renaissance Orlando during this most recent trip. The room was nice and clean and the amenities are top notch. I will definitely keep the Renaissance as an option whenever I'm in Orlando.

D
3 years ago

First ever hotel I've stayed at where I had to pay...

First ever hotel I've stayed at where I had to pay for parking. Beautiful I admit but for the price, la Quinta is much better quality. My bath room wall tiles were cracked and they didn't even give us shampoo. Other than that, I pretty happy stay.

I assumed free parking like everywhere else but Expedia wasn't so clear. I don't think I'll ever stay here vacationing but my CE course was here so I had no choice.

r
3 years ago

Stayed two nights

Stayed two nights
Very safe and secure.
Parking lot is gated a plus so you re not worried about your prize possession while you sleep.
Great service and friendly staff.
Great coffee in the center.

M
3 years ago

My group ( 4 adults 4 children ) flew in from Pitt...

My group ( 4 adults 4 children ) flew in from Pittsburgh on 1/25/19 to Orlando Int. and was told my this hotel to meet at the shuttle location witch was a non issue. Once we got to the described location we instantly seen our shuttle. We went to board the shuttle as the driver mentioned to us that the shuttle was full and that we were to wait for another one in about 15 minutes. Mind you that the shuttle had 2 passengers in total when we were told that. We waited roughly 40 minutes for the next shuttle witch was the same driver that told us that we could not board. At that time my friend and I had to load all of our own bags into the shuttle as the driver just stood and watched us. We then get to the hotel with in minutes and the driver starts tossing the bags out of the shuttle and onto the pavement. To my disappointment my brand new ipad pro was in my duffle bag and became damaged in this process. I made a claim with the front desk and they did the proper procedure with getting all the info and pictures. I was told to follow up with the front desk manager on this situation with I was just informed by that the hotel can not do anything to compensate. the gentleman told me that I am to turn it into my insurance and they will contact the hotel. after I was told that I said so basically you are not going to stand behind your fault and he said no unfortunately. I am not one to write a negative review but I do own 3 businesses and understand that if my company or employee makes a mistake that I am supposed to stand behind my name and take care of the issue. Other wise the hotel was nice and accommodating.

S
3 years ago

Very friendly and knowledgeable staff, quiet rooms...

Very friendly and knowledgeable staff, quiet rooms, a bunch of restaurants within walking distance, free gym, free pool/hot tub AND a free shuttle to and from the airport. You get more then you pay for which, in my experience, is rare for hotels. I seriously enjoyed being here and even though Orlando was not my final destination, I would have considered staying just for this hotel. No joke

D
3 years ago

You can't beat this hotel for the price. Just a on...

You can't beat this hotel for the price. Just a one night stay for me on business. The hotel is close to the airport but it's quiet. Very friendly staff, clean and comfortable room, good food... what more can you ask for?

D
3 years ago

I must say, if you ever drive to the airport you s...

I must say, if you ever drive to the airport you shouldn't park anywhere but these off site park places. This one in particular is the one I have used repeatedly and based on my experiences so far would never think of going anywhere else. My last time I even accidentally left my passport in my car and the shuttle driver did everything he could to ensure I got back to my car to be able to get my passport and make my flight. Keep up the spectacular service and I will continue to come. Thanks again for all your help during my little crisis!!!

M
3 years ago

Nice sleek modern hotel, cool lobby, our desk pers...

Nice sleek modern hotel, cool lobby, our desk person was lovely, super kind as we had been up all night with flight delays. Room smelled very faintly of cigarettes. Breakfast was standard, nothing special.

G
3 years ago

Rooms are great and the service is also top notch....

Rooms are great and the service is also top notch. Location is also great top restaurants are right across the street. We're very happy to have picked this location. Not happy to be paying for daily parking tho $14 per day but we can live with that.

T
3 years ago

Renaissance is nice clean hotel close to the airpo...

Renaissance is nice clean hotel close to the airport. They have free shuttle from airport. Nice pool area but fitness center is bare bones which I hope they improve as frequent travelers like on move continuously rely on hotel fitness centers to get some exercise. They have great happy hour deals food is good. A lot of conference rooms available if you looking for some place to host an event close to Orlando airport. Valet parking is available also the parking spot is adjacent to hotel building.

K
3 years ago

My Dad stayed here during a visit to see his daugh...

My Dad stayed here during a visit to see his daughters and grandchild. It was very nice other than the smell of gasoline gas in the hallway leading out to the pool? Loved the apples, waters and even G2 in the gym! Really clean hotel with great tasting orange water. The Lounge/breakfast area looked very happening too.

P
3 years ago

Picked up a friend who was staying here for a trai...

Picked up a friend who was staying here for a training. The lobby was beautiful. They put in the water feature the name of a convention. It was modern clean and the staff was really polite and helpful.

C
3 years ago

Nice room, friendly helpful front desk staff. My o...

Nice room, friendly helpful front desk staff. My only complaint was the the room had a musty smell and the air conditioner was very loud. My coworker who was in another room agreed with the noise issue but didn't notice a bad smell in her room. Still giving it 4 stars just because everything else was on point.

R
3 years ago

Nice clean hotel, easy access to all the facilitie...

Nice clean hotel, easy access to all the facilities at Orlando International Airport. The windows are pretty sound proof so you don't hear the planes. Unfortunately the restaurant hasn't reopened yet.

N
3 years ago

Rooms are nice but starting to look a little dated...

Rooms are nice but starting to look a little dated, especially compared to the lobby area. I'm not a big fan of Wi-Fi that you need to pay for....I feel that nowadays it should be an included commodity.

One benefit of this hotel being close to the airport is the 24-hour airport shuttle service. Overall, this is a good option.

R
3 years ago

The room was very comfortable and even though bein...

The room was very comfortable and even though being next to the airport quiet at night. However, the hotel may need to think about me or ambient lighting at night as the rooms are extremely dark at night and requires you turn on a brighter light just to see where you're walking at night. The food is okay, don't try the calamari though. And the bar is awesome.

B
3 years ago

The first time I used this airport parking it was ...

The first time I used this airport parking it was 4:00 am and there wasn t anyone outside so I took a ticket and parked my car. I was waiting for the shuttle until a group of flight attendants showed up. The driver ran to a parked shuttle and took us all. She told me to get out because she was not going to drop me off at my terminal and that it was a small walk to the other terminal. No big deal since I pack light and always have my tickets pre-printed. I decided to give this another chance. I arrived with my boyfriend at 5:25pm, I checked in with the valet. I asked my them to hold the shuttle because I knew it was going to leave at 5:30. I explained we did not have any bags. I told my boyfriend to go park. My boyfriend showed up to the front entrance at 5:31pm.The shuttle left us and we called an Uber because the next shuttle would not take us until 6:00 pm. I understand the shuttle leaves at the top and bottom of every hour, but we missed it by 1 minute. The shuttle driver had 1 person in the shuttle. Only use this airport parking if you are prefect with timing or if you are ok with waiting 30 mins for a shuttle.

Renaissance Orlando Airport

Renaissance Orlando Airport

4.3