Renaissance Agoura Hills Hotel

Renaissance Agoura Hills Hotel Review

Reviews 287
4.4
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K
3 years ago

We stayed here as part of a family group in town f...

We stayed here as part of a family group in town for a memorial service. Staff was friendly and helpful, allowing us to hold group dinners in their dining area and helping us secure our rooms close to others in the group. Hot breakfast was delicious and filling. Some cold breakfast items were available as early as 5am, which was really nice to take a small grab bag with fruit and yogurt.l when I left for my early flight home. Coffee is available at all hours in the lobby and that is much appreciated. Rooms are spacious, beds comfortable, with quality sheets and towels. The kitchen area is sufficient with full size refrigerator, stove top range (no oven) and microwave. Would be perfect to bring your own groceries to save money rather than dining out. The courtyard area is perfect for gathering, with tables and chairs along with a grill. Pool area is clean. I would definitely stay here again.

E
3 years ago

The rooms were incredibly spacious and had a separ...

The rooms were incredibly spacious and had a separate living room/kitchen. It's perfect for families that need to stay somewhere for an extended period of time. There was a slight mildew smell in the room but everything appeared to be clean and tidy. There is also a Trader Joe's next store which made it convenient to fill up the refrigerator with drinks and snacks. I would stay here again.

J
3 years ago

Our reserved room was unavailable, so we were bump...

Our reserved room was unavailable, so we were bumped to a different room type. Outside door was stuck, so we had to walk around the building. A few loud guests from a wedding. But staff was attentive and rooms were clean.

P
3 years ago

Im giving it two stars only due to the fact I some...

Im giving it two stars only due to the fact I some how didn't catch aids. We caught the illegal immigrant room service spying on us and watching our 16 month old son sleep. Don't bother putting the little card on the door to not be bothered cause well hey they don't care and get offended that we dare use their dead bolt. We caught them smoking weed and meth in their employees room and when we went to complain they ran over there before we could get there and in fact said it was us who was doing illegal drugs and then decided to charge us a $250 charge for smoking?? We have a toddler ,I have asthma and my lady is straight edge. Be careful

T
3 years ago

Great staff. Wonderful breakfast and social hour....

Great staff. Wonderful breakfast and social hour. The staff was top notch and really made you feel at home. If you want to feel as if you're more in an apartment rather than your typical hotel room, this is one to consider. Fabulous location with a Trader Joe's and a few restaurants within walking distance.

T
3 years ago

Hotel was great! Right off the freeway with easy a...

Hotel was great! Right off the freeway with easy access. Next to a Trader Joe's which was a nice addition. Rooms were clean and put together very nicely making our stay at the hotel even more easier and pleasant. Will definitely recommend to anyone!

K
3 years ago

I always like staying with Homewood Suites in road...

I always like staying with Homewood Suites in road trips because they always gives a feeling of home. Some of the hardwares in the room could be found a little aged, but everything we needed was there. The only thing I would complain was the sofa; it was too soft to provide enough support.

T
3 years ago

Highly recommend this facility. You can tell the ...

Highly recommend this facility. You can tell the staff enjoy working here and they take care of this hotel. The complimentary breakfast is extensive and very tasty. Never seen a hotel breakfast with so much fresh fruit.

A
3 years ago

I stayed in one of the suites a couple of weeks ag...

I stayed in one of the suites a couple of weeks ago with my sister, her husband, and their 1 year old for a wedding they would be attending that weekend. They suite had everything and then some that we needed for our stay especially with the baby! The staff was super friendly and courteous; even brought up a high chair to the room. I slept on the pull out couch which was surprisingly very comfortable. I even lost an earring during my stay and they are now Fedexing it to me! Oh and the breakfast in the mornings is absolutely delicious. After such a great experience, I will be sure to recommend them to anyone that ever asks me for advice on whom to stay with when they travel.

A
3 years ago

This was a great Hilton to stop at on the way to C...

This was a great Hilton to stop at on the way to Central coast.it is right next to a shopping center that has a trader Joe's literally right next door. Rooms were cute and clean. I would definitely stay here again. It was pretty easy to get to from the freeway.

M
3 years ago

What a patient, helpful, and kind management and e...

What a patient, helpful, and kind management and employees. Every time I stay there it always a pleasant experience. They run a tight ship. Make sure all your needs are met in a timely fashion . I would definitely recommend staying here. Clean rooms and comfy beds. Great breakfast.

A
3 years ago

The staff was super nice! The rooms were spacious ...

The staff was super nice! The rooms were spacious and very beautiful, included a full kitchen: sink, fridge, dish washer, AND plates and cups! I HIGHLY recommend it! They also have complimentary breakfast and dinner. I only got to try the breakfast but it was very Good, you can make your own waffles! Beautiful outdoor pool and bbq area as well!

M
3 years ago

The area of the Suites is very open. All rooms hav...

The area of the Suites is very open. All rooms have a living room, full kitchen and separate bedroom. Breakfast is also complementary and complete. Everything in the room is very well maintained and very clean. I would definitely stay here again. The unconscious is that the parking lot is small and fills up fast.

B
3 years ago

Decent hotel and the suites are nice A small kitch...

Decent hotel and the suites are nice A small kitchen and really not a dining table per se but a table to eat with a living room and then a full separate bedroom only thing is the bathroom is in the bedroom which would not be my favorite when sharing space. parking lot can get crazy busy since it's next door to trader Joe's. However it's really convenient to have it next door breakfast looked just average so i skipped it.

C
3 years ago

Great hotel for families and traveling on business...

Great hotel for families and traveling on business. Check in was really easy and convenient through the Hilton app. It was great having a separate living room area from the bedroom. The full size kitchen is great for longer stays. The hotel is in a great location, close to the freeway and a lot of restaurants. I would definitely stay here again.

D
3 years ago

Good value hotel. Suites are on the smaller size b...

Good value hotel. Suites are on the smaller size but adequate. 2 hob cooker microwave and fridge freezer in room. The King suite is ok for 2 adults and 1 child but you could squeeze another child on the sofa bed.

Good room service and food included Mon to Thursday. That includes breakfast and a evening meal but it's limited choice so don't complain when you don't get what u want. Check in was simple.

Staff were very polite and professional. Wifi is good and there is a hard wired network socket in the room. Only thing that stops this place from getting 5 stars is the rooms are on the cosy size. Also location.

Its a minimum of 50 mins from LA with no traffic. If you are driving to Anaheim it takes over 1 and a half hours on a good day.

S
3 years ago

On

J
3 years ago

Good location on 101

Good location on 101
Comfy rooms
Great breakfast which they actually change eggs and meat option daily
Free shuttle
Digital key doesn t work and also checkout via the app
Service need attention as no one cleaned our room during 2 days stay

S
3 years ago

Stayed at this hotel because it was a good jumping...

Stayed at this hotel because it was a good jumping off point to go to Disneyland in the morning. It looks as though they put a lot of money and time into the common areas. The room was clean but starting to look a bit warn. I think it was mostly the carpet. I enjoyed the managers reception. It included cheese steaks, dries, beer and wine. Sandwiches were decent, wine was Shaw, beer was 805 (which I like). Staff was friendly and helpful.

L
3 years ago

Great experience! Surprised for 3 star hotel, clea...

Great experience! Surprised for 3 star hotel, cleaner then Embassy suits we usually use. Perfect for family, felt like home. Small kitchen, pull up sofa for our daughter and nice bedroom with bathroom. Room was very clean and pretty updated. We were given early check in, which we requested. Definitely would recommend! Trader Joes right next to the hotel if you need to buy food, snack or staying longer and need to cook.

C
3 years ago

Cancelled my reservation during the December 2017 ...

Cancelled my reservation during the December 2017 fires when I was in TO during a work trip. They wouldn t let me check in via the app because my company wasn t on an approved list of area companies. I asked the front desk to change my check in date as I had to drive back to San Diego for the card only to find out they cancelled my entire reservation.

Manager was not helpful and acted like it was my error that the app didn t work and said they had no rooms available even though I called back within an hour. He gave me the option of driving back and forth to Burbank each day as that was the only hotel he could find with rooms available during December 10th thru 13th, 2017.

J
3 years ago

The room, a handicap-accessable rose bedroom suite...

The room, a handicap-accessable rose bedroom suite, was well appointed, clean, and perfectly comfortable. The additional amenities, including free breakfast and a pool open to 10pm, were great benefits as well. While the view of the Hills out the front door was great...the proximity to the highway was disappointing to say the least.

C
3 years ago

I'm traveling for business and my stay there was h...

I'm traveling for business and my stay there was horrible. Housekeeping needs to get it together. They walked in my room twice even though both times I had the "do not disturb" sign on the door. Both times they were males and one of those times was 10 at night and I was just getting out of the shower. Scared the hell out me!!
My co-worker was also staying there in a separate room found bed bugs.

Renaissance Agoura Hills Hotel

Renaissance Agoura Hills Hotel

4.4