Reliable Chevrolet Review

Quality is NOT on Reliable Chevrolet body shop's list of concerns, not even at the bottom. If you don't care about your car or the value of your car after they're finished with it then find another body shop. I came to them with my older Camaro SS because they were a Chevrolet dealer and I thought they may actually give it a little bit more care being it's a numbered, limited build Chevrolet vehicle than anyone else. NOPE! Couldn't have been more wrong. Every time the car went to them it came back wrong from leaving control arm bolts loose after an alignment to misaligned body panels, broken interior components to things like the radio and windows not even working any longer. IF I were to write it all this review would be too long for anyone to stay interested and probably already is. Just know this, they don't car how they do the job, they just want to do it as quickly as they can without ever even bothering to check if it was done right.

Our local Chevy dealer for over 12 years. No pressure authentic staff. Brian Prosser was great along with the rest of the team. Eddie Martinez is the guy you want to see for service. Thanks for making our car buying experience easy and for helping us find the car of our dreams.

Check in was easy and quick. Had the timing belt replaced on my 2015 Chevy Sonic. Car is back on the road and ready to take on the next 100,000 miles. The repairs took a day longer than I was told. I would have liked a heads up that it was going to take longer, maybe an email or text or something. It was also a little unclear if appointments are necessary or if I should just drive in whenever I'm feeling like getting maintenance done. Easy and quick check out.

I spoke with Brian Prosser earlier in the week and needed a truck. Supply was down all over but Brian had one that fitted my needs. I had moved out of Dallas after being there all my life. Moved to the ranch during Covid so I was feeling a little panicked to find a truck. Brian directed me to get approved for the loan and I felt comfortable picking it up a few days later.
Brian set me at ease and greeted my wife and I with open arms. Made us feel special and explained everything about the truck to me with an offer to call anytime if I need anything.
My 4 adult sons know about Brian now and I'll be back to buy from him again.
Blessings,
Tom

I just loved everything about my experience. From the initial phone call, scheduling, Duy, Jay and everyone else are awesome. Thank you all so much for your help!

first i called to see if my key warranty was going to cover me getting a new fob. I was told by the warranty company that Reliable Chevrolet should of giving me 2 sets of keys when i purchased the vehicle. I called my sales person Mike and he told me to talk to service. So i spoke with service at first he told me i did not have a warranty i told him yes i did. So then he looked it up again and found my warranty. He set me up an appointment for a week later with Duy. We brought my car in and were told that they did not have a key fob for my car and that they would have to order one. Why did they not do that prior. They had a whole week to take care of that. I drove from Garland to get my key. My husband told them that he would just leave my car there and he got an oil change and some other work done on it. I had to drive to Richardson from Garland to pick up my husband. I just do not understand if they knew we were coming in for a key a week prior and they knew what kind of car why did they not ask me what kind of key fob i had. Waste of our time.

Excellent work Reliable Chevrolet. We highly recommend them to anyone who may be in need of any vehicle repairs/bodywork. They are timely and keep you informed of their every move concerning your vehicle and they always finish the work before the estimated given to you... Chris is great to work with as well...

Placing my order for the new 2021 corvette C8 stingray through with Manny Hernandez of Reliable Chevrolet was a breeze. It s great to be working with an honest person.Direct to the point.Delay of my order was understandable due to issues beyond control.All in all, I m very happy. Reliable Chevrolet did their job well to meet my expectations

Had a great day of service with Reliable Chevrolet! As always, Mr. Richard did an outstanding job making sure my vehicle was properly managed!

I would like to shout a BIG THANK YOU to Mr. Eric David for honoring his word for a minor situation occurred a few months back on my last service.

It is honest-hard working guys, like Richard and Eric, that make my 2-hour drive well worth it!

Thanks a bunch guys!

Car smelled like someone was in the backseat SMOKING...take reliable out of the title...we found something else