regent-holidays.co.uk
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Worst travel company ever, unprofessional and diso...
Worst travel company ever, unprofessional and disorganized
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We were recommended to use Regent Holidays for our...
We were recommended to use Regent Holidays for our Russia trip. We did their Essential Moscow and St Petersburg trip and loved every minute of it. Real personal touch, lots of advice on hand if you needed it. When we were in Russia, transfers and guides were amazing. Victor, our guide in St Petersburg was the highlight of our trip! Only slight disappointment was quality of some of the hotels. Wouldn t say their star rating is the same as the UK as some properties felt very dated but clean and did the job. Wouldn t normally use a travel agency but for Russia, this really did make everything must easier.
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We haven't booked a package holiday / trip with a ...
We haven't booked a package holiday / trip with a travel company for years - but as it was all last minute, we went with Regent Holidays, also my MiL recommended them. We weren't disappointed. Ida Marinova was great, she answered our queries and updated us regularly (as it was a bit last minute - we were keen to know if we'd actually get on the flight and tour). We went to Iceland, on the Volcanoes & Glaciers 6days / 5 nights Tour - it was awesome, thoroughly enjoyable. Everything and more that Ida said it would be. Well done Ida, you certainly advised us well. Thank you.
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Avoid
Avoid
The failure of Regent to step- up, take responsibilty and make amends to customers with legitimate complaints has previously been highlighted in online reviews of this company. We had the same experience
The staff we dealt with at Regent went from helpful and reassuring pre-booking, to defensive to the point of hostility following our Tour Complaint.
We felt reduced from being a customer to being a problem--one they didn't want and did their best to ignore and wear down.
The time and stress they cost us was unbelievable.
So our advice to anyone even thinking of Booking with Regent is look elsewhere.
K
This is a joke, don't even think of using their se...
This is a joke, don't even think of using their services. They violate international borders and rules to get money out of you.
G
Don't trust this people. They take you to unsafe p...
Don't trust this people. They take you to unsafe places and overcharge. Complete waste of money
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About Regent Holidays Ltd
Regent Holidays Ltd is a leading travel company that specializes in providing unique and unforgettable holiday experiences to its clients. With over 45 years of experience in the industry, Regent Holidays has established itself as a trusted name when it comes to holidays and city breaks in Russia, Ukraine, Baltic States, Balkans, Eastern Europe, China, Central Asia, Greenland, Iceland, Indo-China and North Korea.
The company's mission is to provide its clients with an authentic travel experience that goes beyond the usual tourist destinations. Regent Holidays believes that every traveler deserves a personalized itinerary that caters to their interests and preferences. That's why they offer tailor-made tours that are designed to meet the specific needs of each client.
One of the things that sets Regent Holidays apart from other travel companies is their focus on responsible tourism. They believe in promoting sustainable tourism practices by working closely with local communities and supporting conservation efforts. This not only helps preserve natural resources but also provides economic benefits for local people.
Regent Holidays offers a wide range of holiday packages including city breaks, cultural tours, adventure trips and wildlife safaris. Whether you're looking for a romantic getaway or an adrenaline-fueled adventure trip – they have something for everyone.
If you're interested in exploring Russia's rich history and culture then Regent Holiday's "Russia Revealed" tour might be just what you need. This 12-day tour takes you through Moscow's iconic landmarks such as Red Square and St Basil's Cathedral before heading off to St Petersburg where you'll get to explore the Hermitage Museum – one of the largest art museums in the world.
For those who want to explore China's ancient history then "China Explorer" tour is perfect for them which takes them through Beijing’s Forbidden City before heading off on an epic journey along The Great Wall Of China.
If you're looking for something more adventurous then why not try out their "Greenland Adventure" package? This 8-day trip takes you through some of Greenland’s most stunning landscapes including glaciers fjords & icebergs while giving travelers opportunities like dog sledding or snowmobiling across frozen tundras!
Regent Holidays' commitment towards customer satisfaction has earned them numerous accolades over the years including being named Best Small Tour Operator at The Guardian & Observer Travel Awards multiple times!
In conclusion: If you're looking for an unforgettable holiday experience filled with adventure & culture while also supporting responsible tourism practices - look no further than Regent Holidays Ltd!
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Regent Holidays Ltd
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