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A
3 years ago

I lived there for one year, I m a student and it w...

I lived there for one year, I m a student and it was great living at one of their properties. Banna was such a great help leasing my apartment unit. I communicated a lot with Mary who helped managed the property. I most certainly cannot tell you that she was not of help. She worked with me, understood so much and was a really big help when it came to up keep and effectively communicating. Christine always provided wonderful service each time I came to the office. Though it was time to go, I thank these two ladies for being keen, professional, and efficient when leasing this companies property. Thank you for the positive experience.

p
4 years ago

I usually don't write reviews but these people are...

I usually don't write reviews but these people are incompetent in everyway. Message after message without anyone calling you back. Excuse after excuse with out any results from them. STAY FAR AWAY !!!!!!!

B
4 years ago

Tim Voda is very responsive to any questions or co...

Tim Voda is very responsive to any questions or concerns I have about the complex. The staff is friendly whenever I have had to visit the office. Out of the many Miami Beach Property management companies this company is far superior.

H
4 years ago

Out of all the management companies, this one actu...

Out of all the management companies, this one actually answers their calls when others either have a voicemail system which they never call back or they simply don t answer. They have a very mom and pop feel to them but they get the job done. I ve dealt with all of the staff at Regatta and know for a fact that they work hard for their buildings. All the negative reviews come from angry, confrontational people who can t abide by rules and feel the need to bash a company who is only there to enforce the rules set by the associations they manage. Most probably didn t get the answer they wanted because sadly most are realtors and don t understand how a management office works or an angry tenant who destroyed their apartment and lost their deposit for their negligence. Do not be fooled by the naysayers and try them out for yourself. I guarantee you ll have a different perspective.

j
4 years ago

the worst of the worst....!!!! They always have s...

the worst of the worst....!!!! They always have some phony excuse. I am a Realtor and unfortunately I have to deal with these people. Mary Is never there. Either she is not in office , or out to lunch or by 3:00PM she is already gone for the day. These people are a joke.

D
4 years ago

As a broker I depend on the management companies t...

As a broker I depend on the management companies to report accurate information in timely manner. My last transaction which I just closed was almost thwarted by the in proper reporting when the closing agent requested the estoppel letter. They reported that the building had litigation when it did not, there misuse of language almost cost the deal. I wanted to leave them a zero not 1 star.

e
4 years ago

I recently moved into one of their buildings and t...

I recently moved into one of their buildings and thought it would be a nightmare considering all of the bad reviews. I have to say, i had an amazing experience thanks to Mary & Christine. They are an example of what customer service should be. They need more people like them. They are very lucky to have placed them in their team.

J
4 years ago

I have never experienced such bad service from a h...

I have never experienced such bad service from a human being . Took 2 weeks to fix a leak in my bathroom. I would leave voicemails , messages over and over and no body can call you back. I even spoke to the head supervisor and their response that these things take time.
Simply the worst. This company show clean house and im sure that even a 10year old child can do a better than these people can .

V
4 years ago

I agree that any positive review is either fabrica...

I agree that any positive review is either fabricated or someone that was paid to do it. The receptionist or account person that answers the phone takes the message and she's very nice, Cris, but you never hear from the so called account manager, David Clattenberg, who is always traveling or not in the office. I talked to this David once and he hung up on me when I reminded him of his duties. It's a shame, not sure how the owners have not done anything about it by now. I guess they don't care about their business.