Redpeak Reviews

Chelsea was very helpful and patient with me. She was very nice and took the time to explain the lease and my moving out options with me.

Just moved into Poets Row (Lincoln Heights building). Love the location of the apartment and the walk ability. The leasing agent I worked with Kasey, was quick to respond to any questions I had and was very helpful. Made my move in easy and seem less stressful. I recommend her if you are looking to lease from and RedPeak property!!

I love working at RedPeak. I have never experienced a more positive environment. RedPeak has provided me with the workplace culture that I have been craving.

To the reply on my review:

Employees of this company are not adequately
trained to handle human interaction

Poor communication, lack of urgency regarding security, and prioritizing non-issues over the safety of the residents.

I ve had to physically go to the office to talk to someone many times; phone and email won t do it. I have to contact patrol just to get them to contact the office

Any replies on these reviews are just a slap in the face to the initial concerns of residents.
You wouldn t need to defend yourself if you really had the best interests of the residents you pride yourselves in serving.

After my vehicle was vandalized and attempted stolen on the property and $6000+ in damage, my bike being stolen from the secure bike locker, to finding homeless people in the stairwell; there s nothing Red Peak can do to try and justify or remedy these situations without trying to turn it back in the resident. Shameful

I truly enjoyed my home. Red Peak really makes a difference. I have lived at several communities and this company has encouraged me to look for more Red Peak managed communities. Thank you.

John was great!! He fixed my crazy sink and got me a new dishwasher. I'm thrilled. Nicest guy ever! Red Peak is very professional. Our apartment is beautiful, the lawn is always kept up and very clean. 5 Stars guys! Keep up the good work!!!

I've been working here at RedPeak for over 4 months now and cannot say enough about the culture and environment we work in. Leadership goes above and beyond to understand and provide what is needed for us to feel inspired, supported, and efficient by ensuring we have the tools necessary to complete our job the best way possible. In addition, the devotion to our residents has by far exceeded my expectation as a RedPeak resident myself. I see how our teams go above and beyond making me a proud supporter and member of the RedPeak family. If you ever get the opportunity to join RedPeak you will NOT be disappointed!

There would be potential for this place if the management was not so outrageously terrible. It takes WEEKS to MONTHS to get a CALL BACK. An email back.. anything. Moved in October with the promise construction would be done no later than May. Here we are end of July.. and they tell us nothing. No updates ever on construction. We are living here and kept totally in the dark and unable to get in touch with anyone. Not to mention the conditions aren t liveable- elevator shutdowns are a handicap volation, not to mention our water was shut off countless times and the fire alarms do not work properly.. shall I go on?

Literally the worst management company I ve ever rented from and I should have listened to numerous friends regarding their poor experiences with RedPeak. My car was vandalized while parked in my assigned spot I pay for monthly. The mirrors were torn off and the windshield was smashed. I m not putting that on RedPeak. The problem was I was unable to drive the car and was getting funds together to purchase another car because it was time for one anyways. I had the car parked in my spot for a couple months and just like anyone else I ve talked to it s assumed that if your car is in the spot you paid for, the car is registered, insured and has valid plates on it you re not in the wrong for having your car parked in your spot. The car got towed by Elite Towing. I called RedPeak and they said that this was Elites mistake and that all I needed to do was provide Elite with my lease agreement and it would be returned to me free of charge. Great, so I call elite and talk with the manager. She informed me that they have a written contract with RedPeak that they may tow any vehicles that have not been moved in more than a month and that it would be $250 to get the car, $30 a day on top of that every day it s not picked up and $150 extra after 2 days for some administrative fee. So I call my leasing office who almost NEVER answers the phone and finally get ahold of a man who said he will look into it and get right back to me. That was yesterday. I called again this afternoon until again, someone finally picked up and the same man picked up and told me that his coworker told him that she had called me back and everything was handled No one ever called me. So I get very blunt with him and tell him how frustrated I am and how disorganized they are and he tells me that that the office didn t know they had an agreement with Elite. Oh.. how convenient. He starts making more excuses and avoids all responsibility. He then tells me that the person that needs to handle this is on a personal leave. I swear, this is the worst company. He then tells me he is in contact with his regional manager and she will call me promptly after our call. Still waiting on the call. And after they told me yesterday they d get right back to me and never did I doubt they are suddenly going to become accountable for their statements. The kicker is even if they release the car to me, I can t drive it back because the mirrors were torn off and windshield was smashed so I ll have to buy a tow truck too. Mind you, this is not the first problem I ve had with RedPeak being even close to pleasant to deal with. My sink had a leak under it and I put a work order in and it took them 3 days to get someone out. The RedPeak technician installed a new valve and neglected to do anything about the water damage that occurred from the leak, just did a half a** job and left. The water soaked into the floorboard even with towels we laid down and a fan and it caused mold I had to personally pay a plumber to come take care of after a second botched repair attempt. Do yourself a favor and give credit to their rating, not a good company and one that should be avoided.

RedPeak makes threats and delivers on them anyways

security of tenants' property IS NOT a priority for this company. their security team is INCOMPETENT.

their bottom line is more important than YOUR QUALITY OF LIFE