Literally the worst management company I ve ever r...

Literally the worst management company I ve ever rented from and I should have listened to numerous friends regarding their poor experiences with RedPeak. My car was vandalized while parked in my assigned spot I pay for monthly. The mirrors were torn off and the windshield was smashed. I m not putting that on RedPeak. The problem was I was unable to drive the car and was getting funds together to purchase another car because it was time for one anyways. I had the car parked in my spot for a couple months and just like anyone else I ve talked to it s assumed that if your car is in the spot you paid for, the car is registered, insured and has valid plates on it you re not in the wrong for having your car parked in your spot. The car got towed by Elite Towing. I called RedPeak and they said that this was Elites mistake and that all I needed to do was provide Elite with my lease agreement and it would be returned to me free of charge. Great, so I call elite and talk with the manager. She informed me that they have a written contract with RedPeak that they may tow any vehicles that have not been moved in more than a month and that it would be $250 to get the car, $30 a day on top of that every day it s not picked up and $150 extra after 2 days for some administrative fee. So I call my leasing office who almost NEVER answers the phone and finally get ahold of a man who said he will look into it and get right back to me. That was yesterday. I called again this afternoon until again, someone finally picked up and the same man picked up and told me that his coworker told him that she had called me back and everything was handled No one ever called me. So I get very blunt with him and tell him how frustrated I am and how disorganized they are and he tells me that that the office didn t know they had an agreement with Elite. Oh.. how convenient. He starts making more excuses and avoids all responsibility. He then tells me that the person that needs to handle this is on a personal leave. I swear, this is the worst company. He then tells me he is in contact with his regional manager and she will call me promptly after our call. Still waiting on the call. And after they told me yesterday they d get right back to me and never did I doubt they are suddenly going to become accountable for their statements. The kicker is even if they release the car to me, I can t drive it back because the mirrors were torn off and windshield was smashed so I ll have to buy a tow truck too. Mind you, this is not the first problem I ve had with RedPeak being even close to pleasant to deal with. My sink had a leak under it and I put a work order in and it took them 3 days to get someone out. The RedPeak technician installed a new valve and neglected to do anything about the water damage that occurred from the leak, just did a half a** job and left. The water soaked into the floorboard even with towels we laid down and a fan and it caused mold I had to personally pay a plumber to come take care of after a second botched repair attempt. Do yourself a favor and give credit to their rating, not a good company and one that should be avoided.