What a disappointment. Went to visit an open house posted by Darren Mancuso and got there to find a note on the door that it was cancelled due to a family emergency. Surprised that no one could update the website to cancel the open house. When I stated my complaint the operator transferred me to the realtor's voice mail? Are there any standards/ethics for realtors?
Would not recommend, I have only dealt with this REMAX sight so i cant speak for all. In the case for this office the agent we dealt with was very rude especially for her age and her behavior was uncalled for. Either way we will not be doing business with REMAX for my purchase of a home in Strongsville. What a waste of time...
The realtor was very unfriendly and very rude never even went in the house with us and even left ! Our appt was at 4 15 at 4 20 she was gone...never even said hi! Could not get over it ...my mom my daughter and myself were just left standing there like wow...it was the showing on birchwood drive ..realtors name Laura
I am currently under contact with re/max crossroad on 466 Trebisky Rd in Richmond Hts. A Homepath home. I was supposedly have brought and gotten the keys on July 17th 2020. I paid $500.00 for an appraisal and $320.00 for an home inspection and $140.00 for an Radon test. A couple of days before getting my keys they asked for an extension on the contact. They asked for July 30th. I signed the extension. I was wondering if the city had did a Point of Sale on the home and decided to called the city of Richmond. When I spoke to city worker she asked am I going to assume all the voliations on the home for the point of sale. I said no... I didn't know it had any that the Seller's did not fix! She sent it to me in an email, and I was surprised. Their was no way the sale was going to go through with the cement and a host of things to repair and reinspection that needed to done before or on the 30 of July 2020. And no one was doing anything to the home. I know this because I was driving by daily. Couldn't and wouldn't be done.. My home was sold. I find myself with no place to call home.. I called left messages for Jeff Smutek to call me to find out was was the progress. Nothing! I finally found his cell phone number and left an message. He texted and wrote! I quote, "talk to you're agent"...
I saw the emails my agent sent this man.
I am surprised that Re/Max has an agent and or Broker with this level of ethics. Never dealt with this lack of accountability in realtor. I will seek help. Who is here to help the Buyer from losing money? Who?
One of the agents treated my family members in a disrespectful manner, changed the terms of their loan without their knowledge, and made threatening remarks during the process of buying a home. She is also very unprofessional showing up late and rescheduling closing without even giving the client any consideration.
We used John Lauro / Remax as our realtor for a home purchase last year. He couldn't have been nicer and helped guide us through the process. I would definitely recommend him to a friend.
