They were professional, communicated with me through the entire process of fixing my car, and did an outstanding job. Being new to Alabama, I wasn't sure where to bring my car for repairs... They blew me away with how great they were. Will definitely go back if I need more body work done.
This is where my insurance company sent me I have no complaints excellent service excellent communication from staff clean environment would recommend to all who need body work
As someone who has used Ray's multiple times, I wouldn't hesitate to recommend them.
They do great work and are so nice, organized, and honest.
absolutely the worst body shop i have ever dealt with, if 0 stars was an option that s what they would be receiving. everything was done in an EXTREMELY untimely manner. multiple different dates of completion have been given over a 6 week period and if my car was not going to be completed that day they would not call with an update we had to call ourselves and ask for that update. originally the date of completion was promised as 2 weeks ago. would not recommend to anyone fo not use rays collision.
I called to get a quote for installing a passenger side mirror, I already had the part, and was only calling to get a quote on the labor, they said I would have to bring the vehicle in. For what? There is absolutely nothing to look at on the vehicle to get this quote. The dealership was the only people that actually gave me a labor quote. How is one supposed to shop around if they have to bring their vehicle to every location. Ridiculous!!!!
I came here with my own parts and wanted them installed. They told me my parts couldn't be installed and wanted to charge over $1000 for parts I had already purchased for $150. The next business I tried not only was able to use my parts but charged half as much for labor.
Seemingly perfect experience with new body shop great environment nice staff
My son's Scion was damaged almost to the point of total loss, but the team at Ray's fixed it up as good as new. I appreciated the frequent phone calls on the status of the 2 week repair. Their shop is practically new, with modern equipment for any kind of repair. I had to drive in from Houston to Auburn ( 12 hours ) for the pickup and was delighted as I followed my son on the trip home. The car ran great, no rattles, no shakes, alignment, paint, and body work were excellent. Highly recommend Ray's collision.
Great people to deal with. I ve used them on 3 different vehicles. Very friendly and honest people! Highly Recommend!
I did not care much for this place. I asked them if they could swap out a door on my Dodge Ram. The guy acted as if they did not want to do it. Told me they could not schedule it till a month later. I took it to Express Oil on College and they did it in about two days.
We are so thankful for Ray's Collision Center. Our truck broke down on the side of the highway, and before the wrecker could even get us there, they had the necessary parts on order. The folks working their made my family feel at home - we had been driving all day, with only three hours left to go until we were home, and they had fun activities for my kids to do and wonderful cold drinks provided for free. Not only was the service fantastic, but the work done on my truck was done quickly and completely. I was overwhelmed by their southern hospitality and their love of the military. Thank you so much for all your hard work, working into the night, so we could get home. I have to add.....they even called us the next day to make sure we made it home ok. I felt like family!
The pricing is entirely too high, but good service and beautiful lobby.
Replaced my windshield about 8 years ago. The price was good, and the work was excellent. Absolutely no hints of a leak, and not so much as a rock chip in it over the years, so the glass was good quality. I would absolutely use them for auto glass work in the Auburn area.
This is the best experience I've had with an auto body shop! Every employee was super nice and seemed to enjoy their job! If I need help in the future, THIS IS THE PLACE!
I really like how clean and orderly this establishment is. Everyone is extremely nice.
The work on my car was excellent, but the attitude of almost all of the workers are horrible. The attitude completely out ways their good work.
The shop is nice and staff are professional and extremely courteous. I was kept updated on the status of my repairs, and the work looks fantastic. Highly recommend if you were in a fender bender.
Fast turnaround but not the best quality. The initial estimate was the lowest of three shops but final cost was 20% over estimate.
This place is Awful run run run the people are rude work is very very very slow!! They are a rip off if I could give a half Star or no star I would!!!! And please don't pay up front you would ll never get your back!!!! And the front desk clerk is very rude and unprofessional and unproachable
rayscollisioncenter.com
