Rapid electric Reviews

Great service
Had my main panel replaced
A hot tub wired in
And a generator tapped into the house
They did a great job ,fast and showed up on time

They did right by us the first two times we called. They worked around our schedule, arrived on time, got the job done well and quickly, and charged a fair price. They were courteous and knowledgeable and everything you could want from an electrician. We referred them to everyone we knew. Then something changed...

We called them for our back lights. One was flickering, one wasn't coming on. The guy (different guy from the first two times) shows up nearly 4 hours late, refuses to look at me while I'm trying to talk to him (to tell him why he's there, since he said they failed to relay the information to him), stares at his cell for the majority of his time here, and then tells me that the problem was a broken bulb and the settings on the lights, which wasn't true. He then charged me a couple hundred and demanded immediate payment (which they didn't do the previous two times). Just to get the guy out of my house, I paid on the spot even though it seemed high for 5 minutes of work. I saw on the bill that the time was inflated and he charged for parts even though he used my replacement bulb and didn't say that anything needed replaced (also, I never saw him do anything but take the lights off, fiddle with the settings, and stare at his phone). I then called for an explanation and was told that the pricing was correct and that he must've done something else while he was there that he didn't explain to me. That evening, the one light was still out and the other light was still flickering, so I called to get them to fix it since I paid all that money and it still was doing the exact same thing. THEY ASKED TO SPEAK TO MY HUSBAND because either a), they think my female brain is too feeble to understand how a light switch works, or b) they knew my husband wouldn't fight them on their explanation that we should just buy new light fixtures and let them keep the money for not fixing the issue.

My husband wanted to give them another chance because they were great twice and only horrible once, and he could justify that time to be a misunderstanding somehow. He called them earlier this week and scheduled for them to come out today at 10 to install some new outlets. When they hadn't called or arrived by 2 PM, he called them and left a message to see if they were coming. It is now after 5 PM and we still have not heard a peep from them. I have no idea what happened, but it made my husband lose a day of work, sitting around waiting on them. They should have at least had the professional decency to give us a courtesy call to reschedule.

They have a couple of guys there who are AWESOME, one guy there who is TERRIBLE, and no desire to even attempt to make it right.

This is my second review because Bill and his crew are just that great!
We moved into a new home and they changed out all our lighting fixtures. Again, They did an amazing job!

My outlets in the basement were shot and I had no clue what to do. Rapid Electric fixed the outlets at an affordable cost and the service was outstanding. They explained the problem and gave us a tips for what to watch for. I would recommend Rapid Electric to anybody who wants the job done right!

Speedy service, explained everything, personable and professional

Rapid Electric has been working on our home for years and I couldnt be happier. We remodeled our home and they installed LED lighting under the cabinets, re ran all new wiring and other odds and ends. The team was extremely professional and had no issues with having to have them return to fix anything! Highly Recommend to high end home owners!!!

Very fast service. They gave me advice to call Ohio Edison first and then came out within hours to fix the issue when Ohio Edison couldn't.

Recently had a generator installed and couldn t be happier. Great communications every step of the way, the install went smoothly and everything was done perfectly.

I called had rapid out on Friday for a estimate on installing a 220 line for a dryer we agreed on price. Time was set for 8 a.m Monday morning. At 8:30 no call if they are running behind. I call ask what s going on the receptionist goes we had a emergency call for a new house we are building and everyone went there. So it might be later in the day. So I called Another company they are getting it installed same day $40.00 cheaper without running the line outside the house. And using a 3 prong receptical. I will be telling others about my bad experience in the community

We ve had Eric to the house for a variety of electrical work several times. He is always professional and knowledgeable and we are always pleased with the finished product.

Would not hesitate to recommend.