Very bad rooms, smelly and almost torn curtains an...
Very bad rooms, smelly and almost torn curtains and couches
Very bad rooms, smelly and almost torn curtains and couches
I only was passing by, but the outside appeared nice, not amazing or trashy, but nice.
We have stayed here, in the past, and had great experiences. However, this hotel has nosedived in quality and service.
Every floor has the odor of marijuana stench, even the non-smoking floors. Front desk staff is rude and consistently incompetent; can't seem to ever pull up reservations or credit stays to Wyndham Rewards.
There are many other choices in Reno with better quality and lower costs; recommend you stay elsewhere.
This hotel is very low scale. It has good prices which is why I stay there. There are many homeless / tweekers hanging out in the casino and in the parking lot. They do a good job of keeping them out of the hotel area. Although once there was a guy wandering around on my floor checking doors that smelled like urine. They have a cool little restaurant downstairs but it has limited hours. They also have a deep fried bar food place in the casino. But it's disgusting.
Was just ok. Kind of run down, but when cheap is the name of the game, this is the place. Nice clean bathroom, beds seemed old,TV was very old, but all in all ok.
Casino needs updating and a lot of people panhandling for cigarettes.
The only hotel that I could book for a dog friendly room that rented to 21 and under. The room was very expensive at $130 a night. Homeless people surrounding the property, and my guest got catcalled outside. Nasty room, very outdated, and the elevators were close to breaking down. Rented a single king bed non smoking room, and the lady said I had a double bed, smoking room. The front desk lady got me in quick, but was very rude. Won t stay here again and don t recommend it to people. Very disappointed. I m never one to complain. Wish I could get my money back.
In general, this is not the best hotel. The location is about a mile from downtown. There are vagrant people sitting and standing outside the building at all times day and night. It feels unclean. The rooms were okay for the price, but again, in general this was not a great place. Parking is ample and they do accept dogs. The small kitchen in the casino makes great french fries, patty melts, and cheeseburgers.
The whole process to book a room and check in was very speedy and we had no complications, excellent service, and are looking forward to staying again next time!
Very small casino 1resturant 1snack bar and 2 regular bars plus sports book
Got evacuated due to poeville fire, stayed here with my dogs and 6 kids. The rooms were not amazing but they allow pets and for a place that allows pets it was pretty nice and was not as much as most places. Thanks for putting up with us!