Reviews 494 Page 1 of 5
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

This seems to be a truck driver plaza and were not...

This seems to be a truck driver plaza and were not very happy with the way we were treated. They waited til we lost $100 to inform us that rv"s are not permitted in their lot. I would not recommend this for a family as we were uncomfortable even sitting at the machines. I was however happy with my meal at the diner. Enter at your own risk!!

c
3 years ago

Dive

C
3 years ago

I love this place I never come visit me now and no...

I love this place I never come visit me now and not have any of their food. I was born and raised in Reno common now that I live in California I still make trips just to come get some of their Famous Burgers & Wings!!!!

M
3 years ago

Too dingy & dark inside... Ppl nodded out(asleep) ...

Too dingy & dark inside... Ppl nodded out(asleep) at machines and top that with the drug dealers everywhere and Lady's of the Night in the parking lot!! Ya can have it all here at Diamonds Lounge and Casino...

J
3 years ago

Mostly a locals place, but buses from out of town ...

Mostly a locals place, but buses from out of town frequent this casino where people generally seem to be having a good time. Food at the dinner is probably the best you'll find for the money, which is extremely reasonable. They just put players cards in all the machines and have different drawings and tournaments weekly and the staff is friendly and helpful. All and all, not a bad place to relax and hang out.

J
3 years ago

The atmosphere here is kinds shady but fun if your...

The atmosphere here is kinds shady but fun if your looking for folks to talk to. The bartender Tony is amazingly nice. I had the hot wings and they are delicious, just tell the cook to make em crispy

j
3 years ago

It's like going to a Halloween party..when they sa...

It's like going to a Halloween party..when they say "freaks come out at night" and they go to diamonds casino..and the staff r like a bunch mask nazis...they really take that mask issue overboard..but I do seem to win there alot so that's cool..

G
3 years ago

Nice

J
3 years ago

Grill has great burgers good price. If you can han...

Grill has great burgers good price. If you can handle the cliental. J T Ashley's in the Ramada part is so awesome breakfast is delicious they hand you a remote if placed in front of one extremely nice staff pot of coffee on table large portions one of best restaurants in town closed

S
3 years ago

My first time at this casino was horrible. As a sm...

My first time at this casino was horrible. As a small casino next to the famous Ramada hotel, I expected Diamond Casino service to be comparable to Ramada, but it was not.

The "so-claimed" manager (overnight shift on July 21, 2018) gave me the rudest, worst customer service I have ever experienced. Every question I asked him, he answered with: "Because I can. Because I want to." And the security guards looked so gloomy (not authoritive like many security guards).

Since it was at night, the change service didn't have anyone inside the room so I thought waiting in line will do the job. When then my friend got up to change his chips, the "manager" called service to helped him. Such as ass. There was so much more details to this, but I shouldn't say it to save his face.

The bartender also overcharged me for two beers (taking those charges as his tips without my consent). The cook was nice, but was slow and my fries were overdone.

Anyways, I will never return to this casino or support it at all. I highly recommend other casinos because there are so many in Reno and are closeby with better and professional services.

R
3 years ago

Ok

J
3 years ago

Susie, a bartender who is worth the price of admis...

Susie, a bartender who is worth the price of admission, awesome sense of humor. Robin is the possibly the next hostess of Jeopardy .
Giving away thousands of dollars 3 days a week. Sports book and Diner running nonstop.

K
3 years ago

I hate this casino they have a bad service all I s...

I hate this casino they have a bad service all I seen when I was up there was women half dresses and talking to customers and leaving with customers the management up there is very rude they even let there employees harass there customers and the get away with it this places need better management or they need to be shut down

S
3 years ago

Lots of shady looking characters hanging out in th...

Lots of shady looking characters hanging out in the front of the building. Even more inside. Game selection looked decent enough but didnt stay to find out. My fiancee, who is a restaurant manager noticed the filthy conditions right away. A table was dirty just as we came in the door. The worse part was she went to the restroom, she came out rather quickly looking a bit sick to her stomache. She told me that she seen a woman through the gap in the stall door shooting up drugs with a needle, as she turned to enter another stall she noticed some clothes, a dirty diaper and a shot of 99proof liquor. That was enough for her. She washed her hands and without touching another thing we exited the casino. As we left I said "Id comeback during the day." To which she relpied "Thats crazy-town! All I see is hepatitis and ecoli. Ewww!!"

R
3 years ago

The Diamonds Cssino where the slots are loose.. I ...

The Diamonds Cssino where the slots are loose.. I win there all the time
The food is really good. Daily specials are great. Weekly drawings lots of prizes. Way to go guys. Sportsbook rocks Gary n Kenny favorite bartenders.! Miss you all .Be seeing you soon. Been on six months vacation haha

S
3 years ago

Wow! :-(

Wow! :-(
People in here come up ask you for Money almost all the time.
Very nice servers! Say hello to David!

K
3 years ago

Been going there for about 6 months made top diamo...

Been going there for about 6 months made top diamond status in 3 months so you can see I gamble heavy Today around 5pm I went to play weekly slot tournament but computer said I already played I asked lady in charge how I have my card in wallet she said sorry you played already so I asked her give me a new account .number so noone could use it in future she can't do it said keep the cards I'm out of here won't be back. Gonna call casino manager and ask if I should file an Identity theft with Reno PD cause u would need my players card not my pin to enter tournament Gus's it is the worst casino in reno

Y
3 years ago

Gay

K
3 years ago

I arrived at Diamonds Casino after work it was at ...

I arrived at Diamonds Casino after work it was at least 11pm. The casino floor was packed. I couldn't believe the snack bar was still open , found my favorite machine and doubled my money !! Yeah baby! "That's what I'm talking about "!!! Left around 1am and the snack bar was still open. I'll be back!!

C
3 years ago

nice

J
3 years ago

With Greatness the nights are number One, all ...

With Greatness the nights are number One, all the right things, and games , privacy, perfect for getting out for the night, all kinds of places too visit, having a great time is always the best insight, being able to go too different places is a plus so many great things are here, got play too Winn , have fun , responsibility to spend is all ONE thought having fun. When it's possible , excellence starts HERE, this is The Greatest thing, Start there and see how many good things can be done to making your way , Too the Greatest Treasuries you ever can Begin too enjoy , extres all the way around . UNITED STATES OF AMERICAS, full Scale of fun , Washington, D.C. and all nation's countries , Great STATES , Are Worth Every Word , When it's playing vacation, And a day of , this makes the week work, Having Some Responsibility and Fun ,

J
3 years ago

Although they do not let me play tables here I sti...

Although they do not let me play tables here I still love it you can't be the diner and the staff may be a little tough but you appreciate it when you get older sometimes you can't always play games but diamonds you will leave with a full stomach if you check out the 395 doubleyou can't beat that