Ramada Reno Hotel & Casino Review

Hotel was average. Not good, not bad which doesn't bother me at all. It had a bed and a shower and that's all I need. Casino was gross and the area was gross. I felt like I was in the ghetto. The diner food wasn't bad. Restaurant was slammed and we couldn't get drinks or order our breakfast because there was only one server (Poor girl. Lord she tried). Shuttle was cool and driver was awesome. There were definitely highs and lows. Overall... Wouldn't stay here again.

Stayed one time in a room it wasn't bad it was actually pretty nice

(DO NOT STAY HERE)
My wife and I reserve a room here. When we checked in first thing when I walked into the room there was very large stains across the carpet there was also a smell in the room that was just awful. Next looking in the window to check on her car we noticed there was graffiti sketched into the window. After checking all the drawers we found garbage in three of the drawers. We walked into the bathroom and first thing that showed up was graffiti across the door. I took photos of everything in the room we grabbed our things and walked out I went to the front desk and told her I did not feel safe and the room was gross I want to know if I can get a refund the only thing she said she could do was move me rooms then I pull of the photos and told her I wanted a refund. Thankfully I got a refund while exiting The hotel we noticed multiple people circling around the parking lot and there were two people that actually stopped and looked in our car we strongly do not recommend anyone staying here it is in a very sketchy place and the rooms are absolutely gross.

For it being a truck stop it is a very welcome place people and employees are very nice I enjoy going there

Hot water issue. But staff excellent. Clean room. Quiet. Safe

Got booked for 10 weeks, No fridge, And completely out dated

Definetly Not recommend this hotel. Worst customer service ever. OverCharged as prevuously signed on a rate. Run down hotel. Clueless front desk people.

Worst Ramada I've ever stayed in. The location is in a less desirable neighborhood and place needs a serious update! The old peeling wallpaper,the seventies tile in the bathroom and the 80's tv. Everything looked dated and I usually pay attention to the reviews. No security except in the casino and the staff was non existent at 11 pm. The hallway smelled like marijuana even though it was a non smoking floor.

WHY does this "hotel" have a three star rating? I would not even give it 1 star. The building is very old and showing its age, the carpet in the lobby and elevators, and room was all the same VERY OLD stuff. the shower was a joke, the hot water faucet leaks as much water as was delivered to the shower head. The room I got, had one of the old type glass CRT TVs showing the age of the facility and the fact that they haven't bothered to up-grade or even maintain the building well. I tried the Hotel restaurant, once, that was all it took, the advertised special was Salisbury stake but they were out of that, I ordered the chicken and it was over-cooked, a table near mine had a customer talking to the cook about a problem with his dinner and rather than simply offering to fix it, the cook was arguing with the customer. Like I said NOT a 3 star joint!

I like this place it's nice I've been there every time when I had a break at elementary school since I was a little girl

There are many people hitting you up for money/cigarettes etc.

In a nasty neighborhood, rooms smell of smoke. Receptionist did not tell the truth about non-smoking room. One of our party was stuck in the elevator for over an hour until the elevator company could get there to get him out. Will NEVER stay there again. Pool was freezing water. Yuk!

I stayed over a long weekend while in town for events at UNR. I read a lot of reviews of this hotel so I knew what I was getting, but I wanted a cheaper place than the big hotels downtown where I ve stayed in the past. I was in and out several times a day at many different hours so I think I got a good assessment.
Yes, it s in a area of town that is not the best. There are a lot of rundown properties around but I felt safe. The folks staying there looked to be a mix of traveling families and people in town for gambling.
They had 2 security guards frequently walking the property and I did not see any problems. It has a very small casino attached to it that I would avoid. I walked through on Saturday night and it was full with folks I wouldn t want to have dinner with. From most peoples appearance I wondered how they could afford to gamble.
From the reviews it seems one of the main complaints is the smoke smell from the casino which permeates the lobby when you walk in. I suppose they make $$ on the casino and need to keep it open.
The room was very clean. No spots on carpet, no mold in shower and the bed was comfortable. The only issue with the room was the TV was an old tube style with a terrible picture but it did have a lot of channels to choose from including showtime.
If your looking for a cheap stay and can put up with the area and the casino I recommend it.

Didn't have a mini fridge or a microwave the toilet was stained ,our view was nice the casino took an hour to get 1 drink , the restaurant was closed down and the hotel is not in the best of neighborhood, I will absolutely spend a little more money to be downtown next time I return

The employees are very nice good customer service and not dangerous just not beautiful scenery. The rooms are clean and the halls.The BIG disappointment is the beds are VERY uncomfortable, they had Very Short Pillow and uncomfortable pillows on a king size bed.The price was cheaper than direct downtown but only a mile away from downtown Reno. I love firm beds but this was just
Miserably uncomfortable. I will not do this again need to rest a little just couldn't get a few hours of good sleep. I am here for 7 day during the holiday so I am stuck. There BEDS and PILLOWS are the BIGGEST PROBLEM.

I checked in and checked out 10 minutes apart. The entire lobby smelled like an ashtray and the "non-smoking" room I was in was arguably worse. The television was an RCA 20" tube TV signed by Fred Flinstone.

Was really bothered that so many people were smoking cigarettes in the elevator!

Horrible part of town with cracked out people, ants the pricing is way too high for a really small room where only half of the stuff works (lights, doors, etc)

From the outside it looks like any other hotel. I've stayed at Ramadas around California, and this was nothing like them. At about 8pm, the winds started picking up. In most hotels this would be fine, but there's no central heating/cooling. Everything is vented from outside through an A/C unit that's installed below the window. Because of the winds, the heater was ineffective at best, reaching a cool 50 degrees in there room, while constantly howling throughout the night. I ended up using a decibel meter to find out how loud it actually say. On average, it was 75 decibels. At minimum, 65 decibels. At maximum, 85 decibels. Let's put that in to perspective: 60 decibels is normal conversation volume. 75 decibels is the volume of an average vacuum. 85 decibels is the sound of an average gas-powered lawnmower. Now imagine that happening all night. All of that combined: hard beds, a severe lack of insulation or heat, thin blankets, old CRT TVs that emit a high pitched whine, thin walls, I had maybe 2 hours of sleep that was broken up by the constant noise and discomfort. Even though the staff were very nice and knowledgeable, that is not nearly enough to make up for a horrible night's rest (if you can call it that). I will discourage anybody from staying there the night. It was the worst hotel stay I have ever had. 1/5 stars.

Great Place for family fun, everybody is truely helpful: staff, security and of course the countless streetsupporters out front. Fine recreational experience... thumbs up!

I didn't like how the lobby smells like cigarettes. The rooms are very old and haven't been updated in years. There aren't any microwaves or fridges in the room. The hotel staff are very nice and helpful. I enjoyed my stay mostly but would not recommend.

The little restaurant is just a real good food in and they're very veryconsiderate of you guys are they do a good job of preparing the food

Diamond casino that is connected to it has hookers and drugs

Not to the standard of a Ramada, bad area and lots of homeless

I would have given it a 1 but the staff were nice. Really bad, old, dirty, and broken. 2 out of the 3 elevators didn't work. Can't believe they charge twice motel 6 and twice as bad .

What a dumpster! You can get herpes anywhere, why get if from a hotel? I'd have given it 1 star if the restaurant in the lobby wasn't half decent.

Room was great, clean and comfortable. However the elevator and lobby did have a somewhat strong smoke smell to it and walking into the casino downstairs felt like smoking 3 cigarettes at once. If the price we would come back, but only if the price was right.

Reno they way it used to be. It may be older, but it is very clean, comfortable, and quite and the employees are terrific too.

It was cheap, clean, and quiet. Nothing special or unexpected.

This place doesn't even deserve one star. Hotel is in a shady area and cops are circling nonstop. Despite the presence of the police you will still witness people doing drugs/dealing directly in front of hotel. Even witnessed someone spray painting the back employee door. Once we were inside the hotel and went up to the 5th floor we could clearly tell everything was outdated. Opening the door to our room we were immediately hit with a moldy/mildew smell. The floor was wet in some spots and we found animal feces in the hotel. Everything was very dirty as well. We couldn't find anyone at the front desk after checking in (we checked in late at night) or even when checking out. It was a horrible experience. We only slept for a couple hours due to exhaustion from driving for 15 hrs. It was also freezing inside the room, and messing with the heater didn't help. You could hear people talking outside even from the 5th floor. We left very early in the morning due to how uncomfortable/unsafe we all felt. The room was only $40 a night so I'm not sure we should have expected too much.

Yikes very disappointed in the decision of staying here... Walking into casino has a very bad vibe. My husband watched a drug deal go on at one of the slots with my 3 young children in tow I am furious!!! Get up into the hallway of our room and it's sweltering hot they obviously don't have any a/c on for the halls. Get into our room and of course it's hot. And just overall has a dirty feel. We had to go drive around until the little ac unit could cool it off and even then it took. Until 3am before it was comfortable.

Interior needs an update. Smells pretty musty/smoky. The diner for is cheap, but surprisingly good.

The room was nice snd the staff was friendly...no eating places restaurant had
strange hours....the diner was ok....not sure if I would ho back....

Elevators have a weird smell, and far left elevator needs maintenance. No ready made complementary coffee. Hot water in showers is not hot.

The walls had mold, the bed was worn out, and the toilet wouldn't stop running. Rough part of town. And oh my god did the room smell like smoke after 9. No idea what's wrong with their ventilation.

Its run down this place is full of homeless and suspicious activity!

The casino is a drug infested place and every single lowlife in town goes there, so I don't be going back

Casino was small but decent. The rooms and bathrooms were clean. Very nice view

Very smoky, even in hotel rooms. Toilet was busted. Linens smelled like an armpit. The only bright spot was the staff, who were very nice and helpful.

I WON!! I was very happy with the small playing area. Not to crowded, good food and very reasonably priced!!

This place is so gross! I really don't know how this place has 3 stars. The bed has animal hair and human hair all over it. The floors haven't been vacuumed, and there is something all over the toilet seat. Don't think they cleaned at all. The sheet is inside out so I wonder if they just flipped it inside out for the next guest. Way to expensive for what you get. It sucks because we have our kids with us and I don't want them to touch anything. We will never stay here again. We are wyndham members and they should really take their name off of this hotel. It makes them look bad

Really nice, dog friendly yay, very clean. Definitely worth visiting

Staying at that hotel if you smoke cigarettes at night you're going to have one hell of a story to tell at least I did that place is crazy

The room was very nice and clean and the staff was very courteous and helpful

This Hotel is awful. We stayed here while attending a Convention in Reno. The Hotel reeked of Marijuana and cigarette smoke. There was a haze down the hall of our 8th floor. The room was run down, old decor and 20 year old TV s. And we had no hot water. Our light was burned out in the bathroom initially but they did replace it. We did not feel safe. The Hotel is in a seedy area. We left a day early As we did not want to sleep another night here. Don t waste your time and money.

Not located in a nice neighborhood. Old building and rooms. Tube TV (really??)

The most depressing place I've been in all of Northern Nevada. Full of drugs and dirty people. This place is disgusting.

The hotel is nice, but the things I saw coming in and out of the casino, would terrorise you for the rest of your life.....Stay AWAY

Very clean I was stay in my room unless you Like talking to creepy ppl lol

There was plenty of parking for our moving truck, and they had a pet room available at a good price.

The crazy flashing building, the bathroom sink that drained slow, and the hard mattresses were disappointing.

Very uncomfortable bed, bad service, it is a dive. I don't recommend.

No cups for coffee and one of the nozzles were leaking and when turned off and turned on no blankets so me and mom were freezing all night the heater hardly worked the rooms need a big update I would not stay here again as it was my first time staying her and it will be my last time