👌 R.O. Writer is an excellent software for managing my automotive repair shop. It has improved our efficiency and helped us deliver better service to our customers. The user interface is intuitive and easy to navigate. The customer support team is also very responsive and knowledgeable. I highly recommend R.O. Writer to other shop owners.
👍 I absolutely love R.O. Writer! The software has made managing my auto repair shop so much easier. The features are great and the interface is straightforward. I would highly recommend giving it a try.
The application I used was very helpful. It provided an excellent solution to my problem. I definitely recommend it to others in the industry.
The software I used was very user-friendly. It helped me a lot. I definitely recommend it to my colleagues.
R.O. Writer is a great software for automotive repair shops. The features provided are comprehensive and help streamline our operations. The customer service team is always prompt and helpful in addressing any concerns we may have. We highly recommend R.O. Writer to others in the industry.
😊 R.O. Writer is an excellent software for managing my auto repair shop. It has helped me take control of my business and improve efficiency. The user interface is intuitive, making it easy for my team to navigate. The customer support is also top-notch, always ready to assist whenever we face any issues or need help. Overall, I am extremely satisfied with R.O. Writer and highly recommend it to other automotive repair shops.
I have been using R.O. Writer for a few months now, and it has been a game changer for my business. The software is intuitive, efficient, and packed with useful features. It has helped me streamline my operations and improve overall productivity. The customer support team is also top-notch, always ready to assist whenever I have questions or issues. I highly recommend R.O. Writer to any automotive repair shop looking to enhance their workflow.
💪 I've been using R.O. Writer for a while now, and it has been a game changer for my auto repair shop. The software is powerful, intuitive, and packed with useful features. It has allowed me to improve productivity and provide better service to my customers. The customer support is also top-notch, always available to assist whenever needed. I highly recommend R.O. Writer to any automotive repair shop looking to enhance their operations.
I tried out R.O. Writer for my auto repair shop and it exceeded my expectations. The software is easy to use and has all the features I need to manage my business effectively. The customer support team is also very responsive and helpful. Overall, I am extremely satisfied with R.O. Writer and would recommend it to other shop owners.
I had a great experience with R.O. Writer. The software is easy to use and has helped streamline my business operations. The customer support team is also very helpful and responsive. Overall, I would highly recommend R.O. Writer to other automotive repair shops.
The application I used was very user-friendly. It provided a valuable solution to my business. I definitely recommend it to others.
Absolutely horrible support.
Level 1 support is rarely able to answer my questions. Level 2 support is almost never available at the time I call and has to call me back. Call backs from them vary from 1 hour to THREE WEEKS later. If you can get level 3 support, then you're golden. Level 3 is usually able to immediately solve any problem that won't involve the programmers. But you have to work through level 1 and level 2 before you get level 3 support.
I'm not sure the programmers actually exist. If you find a bug? Yeah, just give up unless the bug repeatedly and consistently crashes your network and you can't avoid it. Requests to talk to the programmers are denied. Bugs are completely ignored when reported. (I have a list of 15 bugs, many of which have been in the program for over 2 years).
The support website has been a massive joke over the years. For over a year, the forum wouldn't even accept new posts. Recently it has been accepting posts, but not displaying replies. I just checked now again and it finally is displaying replies....but my 4 month old reply is "awaiting review".
R.O. Writer fulfilled our business needs by assisting in creating awesome estimates that help us focus on customer engagement. We also are benefiting from all the SMART components (ECAT, EJOBS, PRICING), they have saved us time and increased our bottom line. Every time we used the R.O. Writer software, we knew right away the parts needed for the estimate, supplier, and how we can schedule the customer.
Thanks, R.O. Writer
Robert
