The apartament was big and clean, close to Sydney Opera House and The Rocks.
Everything is pretty close. Its the best location if you want to see everything in centre.
The view from swimming look was amazing!
Generally I saw that the hotel is not the new one and in few places it should be renovated, especially in this price.
What a wonderful location. So close to The Rocks; The Quay; Opera House. Just perfect. Best part was the staff - so friendly and accomodating. Well done - you have an amazing team. Of course - that world famous view. Harbour view of the way to go. We will be back
Fantastic location and spectacular views!! Great service and staff are friendly. I checked in right before 3pm and dashed off to my room for a meeting. I forgot a few things in the car and I'd normally go back downstairs to get this myself but the staff were able to bring these items up for me whilst I was in the middle of a work call. I didn't expect them to do this but am very grateful for the smallest of gestures.
Thank you to the team at Sebel for the warm hospitality. Looking forward to staying here again in the near future!
Great Location, Beautifully appointed comfortable rooms. First Class Service
Att: The Manager
Last weekend, the 1st May 2021 my family stayed at your Hotel, Sebel Quay West Suites, The Rocks.
I would like to give you some general feedback.
Your Hotel is beautifully located, well within walking distance of everything people would want out of Sydney, shops, food, activities, tourism. The lobby is sensationally presented and very up market. The rooms are spacious and have views of the Harbour and surrounds that are absolutely beautiful. Albeit the rooms could do with some updating and maybe have the old silicon replaced in the bathroom to remove some mould. In saying that, It s only a minor issue.
Parking was a breeze, it was in a safe location, off the main streets which made everything easy.
The main reason for my contact is to tell you that your staff are a credit to your Hotel. Everyone we engaged with were professional, polite, informative and so well presented. Their engagement with visitors was superb, making my family feel welcome and appreciated. I would stay at your Hotel based only your staff s professionalism alone.
I would like you to pass on my families thanks to the staff that worked over the period of my stay, they were excellent.
Best place to stay in the city.
It's close to the light rail and Circular Quay so it's easy to get around.
We were upgraded to a Harbour view 1 bedroom apartment room and wow, it was great.
The view was sensational and relaxing over breakfast and the size of the room was big.
The check-in was a breeze and the staff were very friendly, what a good start.
We stayed 2 nights with our 2 grandkids who received a kiddies pack with colouring in book and pencils was a nice touch.
The kids slept on a sofa bed while we had a very comfortable king size bed.
The wife and I shared a Big Breakfast, not being stingy but because of the amount of food listed, and it was more than enough and tasty.
We felt pampered as we were leaving. The porter came and got our things ( extras from our daughters wedding ) and loaded the car that the valet had brought to the front of the hotel.
The checkout was quick and we just walked out and off we went.
We highly recommend this hotel and will advise family and friends to stay here.
Our only regret was we had to leave.
Stayed in a 2bedroom this past weekend and was fantastic. Concierge immediately greeted us upon arrival and took our bags, the lobby and lifts are scented with country road candles that are amazing but the the panoramic view of Sydney harbour is priceless! Maintenance even went above and beyond. Will definitely be back. Great place. Thank you!
We had an amazing experience at the fine dining restuarant tonight the manager vino was very helpful he surpised my husband with a cake an candle for his birthday and a complimentry drink. He went above and beyond for us excellent customer service. would highly recommend to go there. Queta was amazing waitress also, was very friendly and welcoming amazing customer service.
overall the hotel is old is currently getting renovated but the best view and hotel ever!
Brilliant accommodation, friendly staff, clean, close to Rocks and Darling Harbour. Definitely recommend
Clean, comfortable, decent sized rooms and very pleasant staff. Convenient to Sydney sights and good access to all public transport.
thesebelquaywestsydney.com.au
