Quantum Rehab (A Division of Pride Mobility Products)

Quantum Rehab (A Division of Pride Mobility Products) Reviews

Reviews 10
3.7
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Was there at 230am to fix a boom lift in the new a...

Was there at 230am to fix a boom lift in the new addition place looked clean and as if they are expanding so much so there was a lot of Earth moving equipment but anyway the boom it was a 45 artic jlg it was broke well just the key switch was broke so replaced and tested machine it ran fine no worries

The first and last time to buy a scooter from them...

The first and last time to buy a scooter from them. They really have a bad costumer service. I m having a 4 months old scooter and it being unsafe to drive due to mechanical issues and since 2 months they are ignoring my warranty claims and requests I tried contacting them by calls and emails and they always promised assistant but they ignore you at end.
If you looking for peace of mind and a greet after sale service this is not the company you re looking for

Not much to say other than amazing customer servic...

Not much to say other than amazing customer service and pride products are one of the best in the industry , being the owner of Medfirst we push lots of pride mobility products , The service is also amazing . Thank You pride .

My son's quantum ilevel wheelchair is 4 years old ...

My son's quantum ilevel wheelchair is 4 years old and has been nothing but trouble....3 motors replaced...2 control arms and now we have to drive 1.5 to repair center to have the ilevel repaired....we went 2 weeks ago and heard the repair tech on the phone with pride and he was explaining what the chair was doing and not doing and they said it was the actuator....so back 1.5 drive...wait for insurance ok and return trip 1.5 hours today to get told by a very frustrated repair tech that Pride told them wrong part for repair...chair needs new ilevel frame....so now 1.5 hour drive back to wait for insurance ok and part order and then when part arrives another trip 1.5 hours again for chair to be repaired. Now mind you Pride is only 20 minutes from our home and when our son first got his chair he tested for his Black Belt in karate and the manager at Pride and another employee ask if they could come do a promotional video of our son using his ilevel for karate and promised him the world in return...whatever he needed or wanted for his chair...after the second motor the manager sends me a not very nice email that they can't do anymore for him....USE OUR SON FOR YOUR BUSINESS AND THEN DROP YOUR PROMISE OF ANYTHING HE EVER NEEDED. THE CHAIR IS NOT A RELIABLE PIECE IF EQUIPMENT AT ALL...WHAT KIND OF BUSINESS IS THAT....NOT ONE I WOULD EVER WANT TO DEAL WITH AGAIN.

Please help. I am very pleased however got the wro...

Please help. I am very pleased however got the wrong seat/cushion. I needed a thick 4 inch gel foam. I recieved a 2 inch foam that flattenens out and does not cover base. My doctor ordered for lymphedema. I now have complucations. Sores!!!!! Nobody should have them from using a powerchair. Help me please!The mobility company has an appointment scheduled for more than a month away! I get it. They then wont cover what I ordered. I need your help.it was COVERED but I did not recieve.

Quantum Rehab (A Division of Pride Mobility Products)

Quantum Rehab (A Division of Pride Mobility Products)

3.7