I am not sure why this place got such bad reviews ...
I am not sure why this place got such bad reviews - as I have went here a few times and have not had a negative experience. I get my eyebrows done here and I usually see Theresa - and she is wonderful! She is warm, friendly and does a wonderful job. I also had the actual Owner one time Theresa was off, and she was really lovely and friendly too. It was easy to book online - and if they need to change the time to fit their schedule - I received and email and a phone call (which I never mind because I live in town anyway...). They have always been polite and were more then happy to fulfill my requests during my appointment and I never felt rushed at all. I am not a "phone call" type of person - so I really love the convenience of being able to sign up and schedule services online - so that works for me.