Quality Gold of Cincinnati

Quality Gold of Cincinnati Reviews

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4.2
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I was having problems with a Chizel watch. I just...

I was having problems with a Chizel watch. I just wanted to say thank you to Tina and Peggy helped me tremendously. They both went above and beyond the call of duty! Thank you so much!

1st time I've ever reviewed a company and I wanted...

1st time I've ever reviewed a company and I wanted to do so due to the service I received. Received a very nice watch winder as a present a couple years ago - it was bought at Jared's but apparently originally through Quality Gold. I was outside of warranty so I tried to hire a shop locally to fix it. No one would touch it - I figured this original company would gouge me for pricing but I was very wrong. I got their return instructions on line, bought packing material and sent the winder figuring I'd get a huge estimate to repair it and decline and never see it again.

Instead, Mike Hickman, one of their service reps contacted me a few days later and told me to send $7 and they would take care of it. They honored a warranty that I admitted was expired and while they couldn't repair it, they sent me a similar watch winder of the same quality.

I was extremely impressed and in the future I will look for products I can purchase from them first.

Quality Gold of Cincinnati

Quality Gold of Cincinnati

4.2